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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,336 reviews · View Statistics
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Jarrod
JarrodMetropolitan Adelaide, SA

Shambolic.

published

It's hard to state facts when Australia Post staff hide behind messages, but what a debacle. I order football club merchandise from my club just south of the city, to be delivered to me, just west of the city. But apparently, my items are currently "in transit" to Brisbane & once it finally arrives there.........it could take another fortnight or more to receive my goods. But they blame a "sorting machine" lol. Let's hope this sorting machine can contact me to explain his side of the story cos the customer service..........or lack thereof, is a disgrace.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
John
JohnGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 7 likes

Unreliable Service

published

Unacceptable excuses from Australia Post for their inadequacy and incompetence. A parcel five kilometers to destination I have been told it may take eighteen business days and that means all up twenty four days. What a trick in 2021!..... I am still waiting to receive it.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo

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Lorna
LornaGreater Melbourne (Metropolitan), VIC

Unjustified delay blamed to covid-19

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic

Not Received.

published

Still no update, after a month. Quite disappointing. I have been waiting for several weeks, and I do not understand why there is no update or the package is not even being delivered, just received by AusPost.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
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d.a. w.
d.a. w.Metropolitan Adelaide, SA
  • 4 reviews
  • 8 likes

And The Worst Is Yet To Come...

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Jean Buchan
Jean BuchanGreater Melbourne (Outer), VIC
  • 7 reviews
  • 5 likes

What a disgrace

published

Purchased fabric online 19th August 2020. sent from Cranbourne, I live in Frankston both in Victoria, today is 9th September 2020 parcel has not arrived checked tracking for the last 3 weeks states parcel is delayed no updates or suggestions on when it will arrive what a joke

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Carol
CarolGreater Melbourne (Inner), VIC
  • 2 reviews
  • 3 likes

AliExpress orders arrive quicker

published

Parcel was dispatched on the 22nd of September from the west coming to the north of Melbourne. Sat in the post office for 2 weeks. Now it's been in transit for over a week, less than 5 km from my house. Lodged a late item form, they won't check till 2nd November. Ordered products from shein China came in a week and a half.
How Auspost, Why? There is struggling and then there is completely giving up.hire more staff please

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Waiting
WaitingSydney, NSW

Wish there was a 0 rating or maybe minus

published

7 wks still waiting for a package sent before the strikes and shutdowns. Enquiries either being ignored or answered with standard we are experiencing delays. Customer service unable to locate parcels or change addresses. Only way they were able to confirm they still had the item was when it moved a week later. Sat for 15 days close to home, then was moved further away, still sitting in this location 15 days later with no update. Had a delivery guy come to my house to investigate on behalf of Auspost, poor guy didn't have the english skills to have a conversation about it, or comprehend what was happening. Come on guys do yourself a favour and allow people to collect their parcels from your centres.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic

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Maren
MarenGreater Melbourne (Outer), VIC
  • 10 reviews
  • 7 likes

SACK EVERYONE IN MANAGEMENT NOW!

published

Unbelievable service (service??!!). Still waiting on parcel which has been at Pakenham, Vic for 3-1/2 weeks! Please don't send anything else to Pakenham to be sorted, they don't know what they're doing. Australia Post should have been employing hundreds more staff since 2019 when Covid hit. Told I should have sent (my regular order) via Express Post! How much do you think we pensioners live on?

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
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Jared K.
Jared K.Greater Melbourne (Inner), VIC

Do not buy if it needs to be delivered by Aus Post, you will not get your item

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Asu
Asu
  • 6 reviews
  • 7 likes

Unprofessional.. slow and incompetent

published

My order didn’t arrive from
Melbourne to Sydney in two months !!!!
According to tracking ( first it didn’t work at all )
It was just sitting there !!!!!
To this day it’s not known what happened to
It !! Fully paid !!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic

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0.0
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Mardi76
Mardi76Greater Melbourne (Outer), VIC
  • 7 reviews
  • 4 likes

Waiting, waiting, waiting...

published

Ordered a binge box of library books for the kids for the school holidays. Picked up from the library 3 suburbs away on September 15, and still haven't received them. Kids are now back at (home based) school and the books were due back at the library last week. Enquiry was raised with AustPost, but the stock standard response of delays due to covid. They will "monitor" whatever that means) the parcel until the end of the month, and only then will they investigate where it is.

No wonder companies are moving towards courier companies to ensure customers are actually receiving their parcels.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
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David M.
David M.South East Queensland, QLD
  • 2 reviews
  • 2 likes

Pathetic Service Delivery Time

published

Australia Post picked up a parcel from Capalaba top be delivered to Keperra in Brisbane on the 29th September. 45-60min drive. They took it to depot in Murrarie. It sat there for 11days then at the moment it is in transit to a depot in Redbank. This is pathetic service here we are in that same city and it is now 13 days with no delivery. Can't get an answer through their help system except to say that they will review it on the 4th of November if I still have not got it. It is crap service and they should perhaps look at getting out of the business because they are hopeless.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Daisy
DaisySydney, NSW
  • 2 reviews
  • 4 likes

They are not post office but LOST OFFICE.

published

Terrible delay for many times and finally lost it. No reply from the customer care. Don't blame Covid for your horrible service anymore. The Covid has been for more than 1.5 year, other businesses has kept up to that.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic

Tragic decline of a once great service.

published

You know a postal service has utterly failed when you are forced to order overseas because that is the only way to get your packages delivered reliably or at all.
On average it takes 3-4 days for a package to arrive from the UK or US via DHL or UPS. Quickest delivery from NSW to VIC is around 1 week if you are lucky. I still have a package that I ordered from Sydney on the 2nd of September just sitting the with zero explanation from Australia post.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
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Questions & Answers

Shiv
Shivasked
Domestic Parcel Post (Standard)

Hi my parcel 33XJM455964301000931508 now indicates that its Held at facility - In transit redirection. What does this mean? I haven't redirected my parcel can you provide me with some information

No answers
Mat
Matasked
Domestic Parcel Post (Standard)

Iv been waiting 6 and half months now for a parcel it arrived in melb and now it's saying pending tracking is Lg835546500gb. How long till it arrives or is it lost thanks mat.

No answers
Jason
Jasonasked
Domestic Parcel Post (Standard)

Can anyone tell me how to ship an aerosol product, every courier or aust post website I go on say they don’t handle aerosol as they come under dangerous good.
There must be a way help please

No answers
See all Australia Post Domestic Parcel Post (Standard) questions

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Australia Post Domestic Parcel Post (Standard)

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