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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,219 reviews · View Statistics
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Adventure
AdventureSydney, NSW

Dishonesty and failed delivery

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Adventure
Adventure

I AM A CUSTOMER TOO.. I AM NOT AUSTRALIA POST PLEASE STOP MESSAGING ME YOUR TRACKING NUMBERS TO HELP. LOG YOUR COMPLAINT WITH AUSTRALIA POST

Mary R.
Mary R.Illawarra, NSW
  • 3 reviews
  • 2 likes

Prices have increased. Service has decreased

published

Recent parcel deliveries have taken weeks to arrive . I gift purchased for a birthday and posted by the firm three weeks before the date didn’t arrive until a week later. The assistants at the local PO are delightful as is the delivery person but there is something wrong at the heart of Australia Post .it should not take a week for a card to be delivered from Canberra to Sydney, and don’t waste your money on Express post. It’s a joke. If it hadn’t been for the civility of the staff we meet face to face I would have given it no stars .

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

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0.0
(1,234)

Poor service!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Dave
DaveMetropolitan Adelaide, SA
  • 4 reviews
  • 13 likes

Maybe the Aust Post could focus less on their inflated wages and profits and a little more on the "service" side.

published

Tracking was telling in almost all cases that the package had been delivered. It wasn't, untill 2 or 3 days later. Even the sender had been told it was delivered.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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justin p.
justin p.Canberra 2600, ACT

Slow lazy post and don’t care

published

Order something from Melbourne to Canberra and 13 days later still in Melbourne after making a enquire on where it is at 10 days and now their saying 5 to 8 more days and blame Covid JOKERS I ordered something from Cyprus on Sunday and it was here on Friday that’s good postal service Austpost take your money but can’t deliver even if you pay for express still takes 2-3 days why who knows poor!!!!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Julian H.
Julian H.Sydney, NSW
  • 3 reviews
  • 8 likes

The worst service in AUSTRALIA

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
VAN
VANHunter Region, NSW
  • 3 reviews
  • 4 likes

Incompetent

published

I have been waiting for weeks for a parcel to arrive from interstate it’s still not here I sent an inquiry to Auspost to ask when will it arrive or to at least update the tracking so I can see where it is Well they are so incompetent they can’t even get that right. For an item to be in transit for 6 days Brisbane to Sydney they must be sending it on a push bike

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Tom
TomGreater Melbourne (Outer), VIC
  • 2 reviews
  • 2 likes

'In Transit' for 12 days?!?

published

Package sat in Sydney for two weeks, then was 'in transit' between Sydney and Melbourne for 12 days. Once it finally arrived in Melbourne it took another week for it to travel 40km. More than a month for a package to be sent from Melbourne to Sydney? Even with covid that inexcusable.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic

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0.0
(1,234)
Andrew
AndrewGreater Melbourne (Outer), VIC
  • 3 reviews
  • 3 likes

Astonishingly Poor Service, ridiculous shell of a company that was once a public sector jewel.

published

Multiple domestic postage items taking weeks for processing, Aus Post blames covid at every turn yet private couriers haven't let our business down and have managed to maintain reasonable turnaround times. Australia Post consistently shows extraordinary processing delays. Remember when everyone loved the postman? Not anymore, Aussie Post aren't even a ghost of the once-great service they provided. Avoid them if and when you can.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Fii
FiiSydney, NSW

Delivery delayed

published

I have been waiting for a package that is supposed to arrive between 25-27 Aug. I had lodge inquires form but nothing resolves no reply at all. It's been delayed for 2 weeks now.

It contains baby products for my baby that will be due in 2 weeks.

Tracking number: 34FMT016699601000935003

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Macca skippy
Macca skippyMetropolitan Adelaide, SA
  • 33 reviews
  • 61 likes

Excuses are no longer valid!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

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0.0
(1,234)
Apinya B.
Apinya B.Sydney, NSW
  • 6 reviews
  • 10 likes

USELESS

published

Auspost has held onto my parcel for almost 2 weeks. No updates at all provided and trying to reach out to their almost non existent customer service. Just deliver my damn parcel and if u can’t do the job u get paid for outsource u morons

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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Elizabeth
ElizabethSydney, NSW
  • 25 reviews
  • 21 likes

Mail delivery slower than a sick tortoise.

published

I have several parcels in the system. They are either not moving or going around in circles as though they are lost. You can’t even make sense of the tracking. It’s so vague…it’s “ going to” somewhere like “ Sydney”. Where exactly in Sydney is it? They blame the pandemic. They’ve had since March 2000 to get this sorted. They make huge profits out of parcel delivery. Why don’t they spend some of these profits expanding to cater for the increased volumes? I got a parcel sent by Toll today…it took 2 days. They also now have restricted who can post comments on their Facebook page. The government should step in and do something about this shambles.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Jane
JaneSydney, NSW

Hopeless

published

Waiting for 6 parcels since August, they are added in the tracking app and the status hasn’t been changed for weeks. Sent them emails but got replies which solved nothing. I don’t know who I can escalate the issue now. Contacted the seller too but I know they can’t do much because Auspost is holding people’s assets. I want to empathize because of covid and shortstaff, but I can’t be that patient no more.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo

Minus stars if i could give!

published

It took 2 weeks to send a parcel and one of the items is still not delivered which is almost crossed 3 weeks now. I complained about it and got a response after 2-3 days that ask the sender to talk to them. I mean , why cant they just tell why there are delays? It is absolutely pathetic and disgraceful service. In covid times their business have roared but the services is a big 0. Would never ever send anything via australia post !

Incentivised Review No
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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Questions & Answers

Rinnah S.
Rinnah S.asked
Domestic Parcel Post (Standard)

33ADA502546701000930808
My parcel was shipped out on 24/8. It's been a month. The delivery date has been adjusted 3 times and still noone will investigate until it's '5 days late'. It's already 3 weeks late.
I don't even know where it is. They just stopped updating on 5/9. Where is my parcel and when will I get it?!

1 answer
Rinnah S.
Rinnah S.

So now apparently they attempted and failed to deliver, and yet it wasn't sent to a post office?! What's going on?

Bridhe M.
Bridhe M.asked
Domestic Parcel Post (Standard)

Hi There,
My parcel has been sitting on “We’ve got it” *received and ready for processing* since Wednesday 8th September.
I am nervously waiting as it contains a gift. My friend however ordered the same day and hers got delivered on Friday.
Shipping number is 33QEK0824504
Can someone please provide me an update. This is enormously frustrating. Thankyou!

No answers
Jason
Jasonasked
Domestic Parcel Post (Standard)

Hello,
Can you lmk if parcel EBA02168520301000830904 will be delivered today?
Thanks,J

1 answer
justin p.
justin p.

That’s is a item from China that turned up quicker then one from Melbourne that is still not here 2weeks later still waiting answer the question before you ask my question that is not relevant to the review

See all Australia Post Domestic Parcel Post (Standard) questions

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Australia Post Domestic Parcel Post (Standard)

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