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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,310 reviews · View Statistics
Listing monitored by Australia Post

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Shocking delay ! Auto generated response poor customer care .. extremely disappointed ... Bottom line they don't care .

published

Ordered a product one hour away . Still waiting . Customer service are just robots saying the same line . You open an enquire they do not respond . Extremely pathetic . Would not use them again for a long time

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Millypilly
MillypillySouth East Queensland, QLD
  • 18 reviews
  • 16 likes

You will get the parcel eventually

published

At the moment the post is so slow that I expect to wait for Metro Brisbane deliveries to take at least 3 weeks. If the parcel arrives before that it’s a bonus. The Aust Post Couriers have always been really pleasant and handle the packages with care. On a side note I have been getting deliveries from London via Fed Express that take less than a week.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

Other Couriers

 
 

0.0
(1,234)
Patrick C.
Patrick C.Greater Melbourne (Metropolitan), VIC

The worst mail service in the world right now

published

Deplorable. My envelope sized parcel has sat in Melbourne for the past 15 days.... The catch... I live in Melbourne! And now they tell me to wait another 15 days before I need to worry.... This is unacceptable.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
matthu92
matthu92Greater Melbourne (Inner), VIC

Item has been 10km from my house for nearly weeks an still waiting

published

No it didn’t arrive on time and tracking is useless if it’s just sitting in a warehouse if there so understaffed hire more people you incompetent bunch of idiots all in all auspost is the worse company in Australia

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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John M
John MGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 4 likes

Only getting 1 star because there is no 0 option.

published

Ordered a package 4 weeks ago, date got delayed until finally got a message from aus post to put a enquiry in as it is taking too long, only to put the enquiry in and then say they won't investigate. Worst company in Australia by a long way. Only getting 1 star because there is no 0 option. 1 star is extremely generous.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Davor
DavorMetropolitan Adelaide, SA
  • 20 reviews
  • 13 likes

Snail post.

published

Slow. Frustrating. Lazy. DHL is a space ship in comparison with this miserable and ineffective company. I won't use any online business using this pathetic company. I would stay clear of Australia Post.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Jani
JaniGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 3 likes

Any courier service other than Australia Post is the way to go in 2021

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Krystal L
Krystal LMelbourne
  • 11 reviews
  • 8 likes

Almost a month and still no word on my package

published

Aus post keep changing the delivery date. I've waited almost a month and my package has been sitting in the same place for days since the last update. I demand a refund on delivery.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic

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0.0
(1,234)

Terribly late and horrible communication

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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3 wks late and still counting! .

published

Ordered an item from Queensland which was posted to Melbourne within a couple of days but parcel has been moved around Melbourne for the past few weeks and still hasn't been delivered. What a pathetic service.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
WardP
WardP
  • 5 reviews
  • 3 likes

What has happened to this once great service?

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic

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0.0
(1,234)
Ronnie D.
Ronnie D.
  • 4 reviews
  • 1 like

Terrible

published

Severely late, terrible customer service, and unreliable. Covid excuses that reduce workers that resulted to traffic. So why not hire vaccinated temporary workers to sort the congestion. We paid for the service. More parcels means more income but they are not willing to spend those income to provide the service they promised? It means they prioritise profit over service. We need more parcel competitors.

To add up the box was broken and damaged. Good thing the items inside is secured by bubble wraps.

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Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Couriers

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Yi Z.
Yi Z.
  • 2 reviews
  • 3 likes

I could have crawled to the warehouse and back in shorter time

published

In the past 18 months, I had a few other parcels delivered to me within Australia (things that I have bought online). Most of them took incredulous long time to arrive!
For example, a parcel delivered from a warehouse 30km away took 8 days to arrive! I could have walked there and back in 2 days!
Surely they could slash their CEO and executives pays and hire more workers instead!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic

If only I can give them 0 star

published

If only I can give them 0 star, this is just the worst delivery company which only based on giving promise to customer and didn't even take action what so ever, had to call them several times just to arrange a new redelivery which they promise to escalate this matter to resolution team and wait to hear back from them within 24 hours which just total crap and at the end they authorised a return back to sender because they just want to take shortcut without providing me any information and I had to call back to ask customer service what the hell happened. I never had any issues with delivery company before but this is just the worst of everything.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Mic
MicGreater Melbourne (Inner), VIC
  • 2 reviews
  • 2 likes

Disgraceful

published

Australia post is an absolute Disgrace, I can get a parcel from china twice over before I get one from Melbourne. But what would you expect from go.vernment Cant even keep up your tracking

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Questions & Answers

Mat
Matasked
Domestic Parcel Post (Standard)

Iv been waiting 6 and half months now for a parcel it arrived in melb and now it's saying pending tracking is Lg835546500gb. How long till it arrives or is it lost thanks mat.

No answers
Jason
Jasonasked
Domestic Parcel Post (Standard)

Can anyone tell me how to ship an aerosol product, every courier or aust post website I go on say they don’t handle aerosol as they come under dangerous good.
There must be a way help please

No answers
Sian ..
Sian ..asked
Domestic Parcel Post (Standard)

Could you please tell me what happened to package RCM392906401000935001 which has been missing since September 24th? Will it be delivered or should I request a refund from the sender?

No answers
See all Australia Post Domestic Parcel Post (Standard) questions

Get an answer from our members and Australia Post representatives

Australia Post Domestic Parcel Post (Standard)

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