Parcel lost in transit and not 100% compensated
Worst service ever. I did my job to send out a parcel to the eastern state and it got lost in transit. They didn't compensate me the full amount because I didn't get extra cover on the parcel. I understand about it. However, the parcel I sent out had tracking and signature on delivery and even my return address on it, and still they lost in for over a month, yet they can't return the parcel back to me. Seriously, bad job Australia Post.
Non mothers day
My mum's are still waiting for the cards posted on the 5th it's now 17th May. I actually decided against express post for the very reason that the po worker said he couldn't guarantee express delivery why make australia post rich spoil mothers day MUCH.
Since this coronavirus stuff has happened, Auspost has been absolutely terrible. Since they have handled this whole debacle so terribly I felt compelled to jump on productreview and give them one star.
4 weeks later, still waiting for 3 of my items
- Domestic Parcel Post (Standard)
Auspost CEO should be sacked
I send over 3000 items a year via Auspost as where I live I dont have any other option. Even before the virus their service was poor. One year they lost 62 items I had sent.
Now they are an incompetent joke. I sent 2 parcels to melbourne one was delivered on time the other is going in circles nearly three weeks later. The customer service agents are a waste of time. They couldnt care less and use the virus as excuses for Ausposts stupidity. They tried to say as there were no flights that is what slowed my mail. I cant see how that could be the ...
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Auspost a let down
I sent a parcel from Perth to Gold Coast on December 9th, it arrived at Redbank December 13th then to Bundall December 16th, then back to Redbank December 17th, then back to Bundall December 23rd, all because of incorrect address apparently, an address that I have posted to for 23 years. I have been told technology is to blame. What is the point of putting a contact number on a parcel if it isn't going to be used. Hopeless organisation
Questions & Answers
My parcel was shipped out on 24/8. It's been a month. The delivery date has been adjusted 3 times and still noone will investigate until it's '5 days late'. It's already 3 weeks late.
I don't even know where it is. They just stopped updating on 5/9. Where is my parcel and when will I get it?!
So now apparently they attempted and failed to deliver, and yet it wasn't sent to a post office?! What's going on?
My parcel has been sitting on “We’ve got it” *received and ready for processing* since Wednesday 8th September.
I am nervously waiting as it contains a gift. My friend however ordered the same day and hers got delivered on Friday.
Shipping number is 33QEK0824504
Can someone please provide me an update. This is enormously frustrating. Thankyou!
Can you lmk if parcel EBA02168520301000830904 will be delivered today?
That’s is a item from China that turned up quicker then one from Melbourne that is still not here 2weeks later still waiting answer the question before you ask my question that is not relevant to the review
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