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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,013 reviews · View Statistics

Reviews

1.1

103 reviews
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mr mechanic

mr mechanicAU

  • 4 reviews
  • 5 likes

Useless takes 4 days to get from STRATHFIELD TO KINGSGROVE, yet took 3 days to get from Melbourne to Sydney.

published

Useless! This company is how long do you want people to wait because of your useless system 1000s of complaints and you still cant fix this useless company aus post 10 days compared to aramex 4 days how does this work? You really need to fix the way you run this company its terrible, everytime I use aus post there's always a stuff around they loose items on a regular basis. Never on time always late, still waiting for my parcel? Never again.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Alice F.Australia Post

I'm sorry that you've had such poor experiences using our services and with our delivery time frames.

Alice

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Sendle

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Emm

EmmSydney, NSW

  • 3 reviews
  • 4 likes

Parcel sent to parcel locker “delivered” in other suburb

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Casey K.Australia Post
Emm
Emm
Australia Post
Casey K.Australia Post
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ive lost hundreds in item worth

published

theres been multiplw times i dont recieve delivery notices until my stuff gets sent back and i lose my item. they have also thrown expensive and delicate work equipment over my fence repeatedly, i sh*t you not. i am disabled and work from home. when they stuff up with my equipment i lose money from missed work. i just cant rely in this kind of garbo for my livelihood.

on a side note gladys from their twitter needs to pull her head in because i dont think sassing aussie customers with genuine concerns is the look auspost is going for- unless they are? wouldnt be surprised

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
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Unhappy

UnhappySouth East Queensland, QLD

  • 5 reviews
  • 8 likes

Australia post ...postie

published

I don't know the postie but he has something agents my letter box he can't put it in right ?
Wet mail damaged mail mail can not be retrieved from the letter box with out been damage .............

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Casey K.Australia Post
Unhappy
Unhappy

Im still investing and gathering evidence before i make any more comments

Australia Post
Casey K.Australia Post
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Ninja

NinjaMetropolitan Adelaide, SA

  • 8 reviews
  • 10 likes

Disappointed in Service

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Road W.

Road W.Greater Melbourne (Metropolitan), VIC

MyPost Business beware of damaged goods claims process

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
6 comments
Australia Post
Priscila L.Australia Post
Road W.
Road W.
Australia Post
Priscila L.Australia Post
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Sendle

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Ibolya M.

Ibolya M.

  • 2 reviews
  • 2 likes

Nothing is perfect especially the Australian Post!

published

Was posted than sent back, now is posted again where am I going to get it God knows. It's slower than a donkey. The postal service is horrible. Now that everything has to be posted there should be more postal places than just the Australian post, or F the whole system.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Casey K.Australia Post

Hi Ibolya,

Sorry to hear you're having trouble receiving something in the post. Please share the tracking number and your delivery postcode if you'd like me to take a closer look.

Ibolya M.
Ibolya M.

Just a few days age I've sent a parcel to Hungary, paid $36.00 for it now it came back to me !!!! WHAT THE HELL IS GOING ON WITH AUSTRALIA POST. SACK THEM ALL!!!

Ibolya M.
Ibolya M.

30 years ago it was trustworthy, reliable, NOW IT IS A MESS.

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STU W

STU Wwelshpool

  • 3 reviews
  • 6 likes

auspost are useless

published

for I currently have 2 parcels that these monkeys cannot tell me where they are and both have tracking and are from 2 different senders everyone you speak to will tell you a different story Delayed – waiting to be processed for delivery mean we have lost it

Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Casey K.Australia Post
STU W
STU W

well casey k I decided to go through the channels that the clown show that you represent state is the way to resolve my problem so here we are a week later and still have one parcel lost or stolen australia post is a joke

Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Sharon

Sharon

  • 3 reviews
  • 2 likes

Hopeless

published

Why can’t you people shut the gate . Lot’s of people have dogs . Losers. I gave you 1 star because none wasn’t an option. Was you born in a tent . I’m over Australia post .

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Priscila L.Australia Post
Sharon
Sharon

It should be a thing where they use there common sense . If it’s closed then close it . Gates are not just a thing for looks .

Australia Post
Casey K.Australia Post
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Recent customer

Recent customerGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 3 likes

Poor management in deliver items and keeping client home safe, always left gate open after delivery. Pure lazy.

published

Poor handling of delivery and slow in delivery. Often left gate open and too lazy to wait for a minute for someone to get the door and "run" away. Damaged my gate and this time today again left gate open. Very irresponsible. Customer service is poorly managed despite multiple concern raised for the above. Better use Sendel, cheap and fast even delivers during weekends with way much cheaper rates. Australia post is unreliable.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
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Bought a bottle of Gucci for a damn thief

published

I was in downtown at the day of delivery, I live by myself and nobody was home. How can you give my parcel to the thief ??????
That is disgusting and nobody gonna escape of crap post. Funny

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Thomas

ThomasBrisbane

  • 3 reviews
  • 6 likes

Abomination of a postal service

published

Had a GPS unit posted to me that I was able track in transit. It made it from Newcastle to Brisbane in the first 12 hours from postage but then waited in the local sorting facility for two days before being delivered. When the package was delivered it was empty and appears the parcel was opened. The GPS unit is still reflecting as being at the aus post depot. I'd rather have a UPS guy throw a parcel out his window than have this experience.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Casey K.Australia Post
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Sendle

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Why don’t they call the number on the package

published

Australia post said my package was rejected from the delivery point and returned to sender when in fact they never even went to the delivery point and never call my number on the package to ask where the delivery point is if they couldn’t find it. It’s been 5 days and still no phone call, my kids will be going with out there Xmas present this year because of Australia posts extremely poor customer service and communication. Thanks a lot
NOT

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Crystal

Crystal Greater Melbourne (Outer), VIC

  • 2 reviews
  • 3 likes

Unprofessional.

published

Parcels labeled with fragile are thrown (happened more than once)
Parcels with ∆∆ this way up are upside down. Parcels have come with items inside smashed. Some lost in transit.
And my package has been delivered to the wrong house. I have no way of finding out the address it was left at.
My tracking number was accurate: my address was correct. But still delivery was made to the wrong address.

I am the receiver.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
5 comments
Australia Post
Priscila L.Australia Post
Crystal
Crystal
Australia Post
Priscila L.Australia Post

Thanks Crystal, please send me a private message with your full name and tracking number so I can check your case and give you an update.

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JohnG

JohnGMetropolitan Adelaide, SA

Wine sellers please note - Wine delivered in 38 degree heat.

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
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Rebekah

RebekahPerth, WA

  • 6 reviews
  • 15 likes

They are the telstra of the postal industry

published

Received a delivery, opened it up and even though it was well packaged and secure, the delicate items were smashed into a million pieces. It looked like it had been dropped from a high height or someone had jumped on it. Aus post took 0 responsibility. No duty of care. And refused to even respond when requesting investigation.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
7 comments
Australia Post
Casey K.Australia Post
Rebekah
Rebekah
Australia Post
Casey K.Australia Post

Ok thanks Rebekah,

Please send me a private message with your full name, contact number and either the case number or tracking number for this item and we'll get it sorted out for you.

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Bijal

Bijal

  • 2 reviews
  • 3 likes

Drivers do not read package instruction for delivery and sent to post for collection

published

Drivers do not read instruction on package and do not attempt to deliver and directly send to nearest Post for collection. It happened few times and it is really disappointing. There is instruction on package to deliver during opening hours but there is no any card for missed delivery that means they did not came for delivery and send direct to post for collection.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Unknown

Unknown

  • 2 reviews
  • 2 likes

Disappointed and shocking

published

I totally understand the delay due to covid and I feel like they’re just making excuses I bought something from QLD and the company uses sendle service and it took them only 3 days to get here during covid and it’s not even express same with other services slight delays but not as much as aus post my item has been sitting at the Melbourne warehouse for over 2 weeks? If you are busy please hire more people.. create more jobs stop making excuses.. are post services are being hit by covid too but they’re able to make their customers happy by hiring more people and work harder meanwhile aus post is just out here making excuses..

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
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Unhappy

Unhappy

  • 3 reviews
  • 5 likes

10 days to deliver a small parcel a half hour car drive

published

Small parcel Posted Ipswich going to Mount Cotton and half hour drive by car. Was posted Wednesday arrived the following Friday!! Next time I will use a courier.
Will never use Australia Post again!!
How much was the CEO’s bonus?????
Go figure they have one job to do, pick up and deliver mail and parcels and they do it so poorly!!
Remember the good old days when post a letter or small parcel posted by 6pm and guaranteed delivery next day??? What happened??

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
2 comments
Australia Post
Priscila L.Australia Post
Unhappy
Unhappy

Hi Priscilla,
Thank you for your response, I do feel these delays are not just recent.....
I have found an alternative Australian Company and now will use them from now on.

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waste time and money I would not recommend to anyone

published

the package from sydney to adelaide did't come, I'm waiting 4 weeks!!!!!!!!!!!!!!!
never again!!!!!!!!!!!!!!
I sent a parcel to Europe that did not arrive after 4 months
waste time and money I would not recommend to anyone!!!!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 6
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Questions & Answers

Ryan L.

Ryan L.asked

Domestic Parcel Post (Standard)

Waiting on 33A38148341401000930806

Says delayed. Waiting to be processed for delivery since 8th May and no update yet. Please advise? Been couple of days and nothing has changed

5 answers
Australia Post
Alice F.Australia Post

Hi Ryan,

I'm sorry that you're still waiting on this one. It does seem to be running late as delivery would have been expected by Monday the 10th. Hopefully it turns up tomorrow for you.

Alice

Ryan L.
Ryan L.

There’s been no update on the item since 8th May why is that?

Australia Post
Alice F.Australia Post

It's hard to say at this point Ryan,

It's either running late and hasn't arrived at your delivery centre yet, or it's been lost in transit. At this point the odds are that it's late though.

Alice

Jason

Jasonasked

Domestic Parcel Post (Standard)

Hello,
Need update on parcel EBA02113272901008320900.
No scanning 1 week since posting via letter box.
Thanks,J

2 answers
Jason
Jason

Destination 4122

Australia Post
Casey K.Australia Post

Hey Jason,

Looks like it's out for delivery today :)

I can see it was posted in WA which explains why there wasn't a scan for such a long period of time as the parcel needed to make it to a facility in QLD.

Posting at a post office rather than in a street box will ensure a parcel receives a lodgement scan but whenever posting in a box, make sure to allow enough time for it to reach a facility close to it's destination. You can check current estimated delivery times here:

https://auspost.com.au/service-updates/domestic-delivery-updates

Jason

Jasonasked

Domestic Parcel Post (Standard)

Hello,
Need update for Parcel R637183032518961 to 2747. Transferred from Chullora NSW to Redbank Qld????
Thanks,J

1 answer
Australia Post
Alice F.Australia Post

Hi Jason,

I'm not sure why R637183032518961 ended up detouring via Qld since it does seem to be going to 2747. The sorters in Brissy will have picked up on the discrepancy when they sorted it on Monday, so going by our current delivery time frames between Qld and NSW, I'd expect delivery on Monday.

Alice

See all Australia Post Domestic Parcel Post (Standard) questions

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Australia Post Domestic Parcel Post (Standard)

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