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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,077 reviews · View Statistics
Listing monitored by Australia Post

Reviews

1.0
28 reviews
5
(0)
4
(0)
3
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2
(1)
1
(27)
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Reviewer Photos & Videos

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Stuart
StuartGreater Melbourne (Outer), VIC

You have one job??????

published

You whole business is based on one thing, to deliver that item. The quality of your business is at it's lowest point and getting worse. Just give up now and hand the reigns over to a corporation that will deliver that one job. I'm so sick of Australia Post not doing the job.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Casey K.Australia Post
James M.
James M.Western District, VIC

Don’t use them

published

Absolutely incompetent, parcel sent from qld to melb, got to melb, back to qld, incorrectly sorted, can’t believe oz post is still in business, hopeless , I won’t use them again..

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Casey K.Australia Post

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0.0
(1,234)
Unknown
Unknown
  • 2 reviews
  • 2 likes

Disappointed and shocking

published

I totally understand the delay due to covid and I feel like they’re just making excuses I bought something from QLD and the company uses sendle service and it took them only 3 days to get here during covid and it’s not even express same with other services slight delays but not as much as aus post my item has been sitting at the Melbourne warehouse for over 2 weeks? If you are busy please hire more people.. create more jobs stop making excuses.. are post services are being hit by covid too but they’re able to make their customers happy by hiring more people and work harder meanwhile aus post is just out here making excuses..

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Priscila L.Australia Post
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Unhappy
Unhappy
  • 3 reviews
  • 5 likes

10 days to deliver a small parcel a half hour car drive

published

Small parcel Posted Ipswich going to Mount Cotton and half hour drive by car. Was posted Wednesday arrived the following Friday!! Next time I will use a courier.
Will never use Australia Post again!!
How much was the CEO’s bonus?????
Go figure they have one job to do, pick up and deliver mail and parcels and they do it so poorly!!
Remember the good old days when post a letter or small parcel posted by 6pm and guaranteed delivery next day??? What happened??

Incentivised Review No
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Priscila L.Australia Post
Unhappy
Unhappy

Hi Priscilla,
Thank you for your response, I do feel these delays are not just recent.....
I have found an alternative Australian Company and now will use them from now on.

waste time and money I would not recommend to anyone

published

the package from sydney to adelaide did't come, I'm waiting 4 weeks!!!!!!!!!!!!!!!
never again!!!!!!!!!!!!!!
I sent a parcel to Europe that did not arrive after 4 months
waste time and money I would not recommend to anyone!!!!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Delivery Arrived in Good ConditionNo
Australia Post
Priscila L.Australia Post
Shane
ShaneGreater Melbourne (Metropolitan), VIC

Pathetic customer service

published

Order something online within the Eastern Suburbs of Melbourne 4 weeks ago and it still hasn't arrived. Tracking shows the parcel moving between four different depots every week. I raised tickets for investigation, no one responds. Phoned customer service help line which are totally useless and dont do anything. They are using COVID as an excuse, but why move parcels between depots? Customer service people can still work from home to answer queries. It is pathetic customer service

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Priscila L.Australia Post

Useless tracking and takes FOREVER:-(

published

As a receiver of a parcel with $2k of cycling gear, I expected it might take a bit longer to get from Gold Coast To Adelaide. But it took 3 1/2 Weeks, with only tracking that it was received. Lodged a customer enquiry only to have a single call over next 14 days to say “we are trying to locate it”. Still no further contact.

Then it showed up, with water damage on box, but their tracking still shows it “somewhere “ !!!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
WSingleton
WSingletonSydney Surrounds, NSW

Small parcel Sydney to Melbourne

published

Sent parcel Sydney to Melbourne didn’t arrive after over 2 weeks. I could have got it sent from overseas Faster and cheaper. This is not the first time. Once it took 3 weeks to get a parcel from country NSW to Sydney.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Ibne F.Australia Post
WSingleton
WSingleton

The parcel arrived after 16 working days. From North Ryde post office in metropolitan Sydney to a Melbourne suburb.
In my opinion this is pitiful considering Australia Post is our national postal service.

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0.0
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Cliff
CliffGreater Melbourne (Outer), VIC
  • 34 reviews
  • 22 likes

Still waiting.

published

I know there are delays on delivery because of covid 19, but to take three weeks for a parcel to be delivered from Melbourne to Melbourne is just ridiculous and very unprofessional, but you can't and shouldn't expect more from Australia post.. God we need another postal service in Australia..

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Ibne F.Australia Post
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Prismpantacon
Prismpantacon
  • 8 reviews
  • 12 likes

They somehow got worse.

published

I'm not even mad anymore, it's impressive how one of the most inept organisations in the world can find the time and energy to double down on offering even worse, spottier and lazier service than ever before.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo

Just the absolute worst

published

Slow pickups, slow deliveries, bad tracking, negligent packing handling and the rest.

Want to wait 4 days to have something delivered less than 5km? Don't you worry, Auspost has got your back!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Janice
JaniceSouth West, WA
  • 4 reviews

Delivery Very Slow

published

Article posted on May 1st - delivered 280 kms away on the 18th May. Tracking update originally stated delivery would be between 4th - 7th May then updated to "delayed " then a message stating delayed post is usually delivered between 1 - 3 business days after original estimated time of delivery. Posted in an Australia Post "tough bag" and arrived with a rip in it.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Peeved off julie
Peeved off julie
  • 5 reviews
  • 8 likes

Non mothers day

published

My mum's are still waiting for the cards posted on the 5th it's now 17th May. I actually decided against express post for the very reason that the po worker said he couldn't guarantee express delivery why make australia post rich spoil mothers day MUCH.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Broadbill
BroadbillEXMOUTH
  • 7 reviews
  • 7 likes

Auspost CEO should be sacked

published
Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo

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0.0
(1,234)

terrible service, extremely rude delivery driver

published

The delivery driver is extremely rude, the first time he drove in to my garage and parked his van inside! so I lodged a complaint to Australia post. Today, he delivered one of my parcel to my NEIGHBOUR, I'm not sure if he can't read the street number on the parcel or is this a deliberate revenge for my last complaint. My neighbour is an elderly man and he didn't know what is going on, it took us a long time to figure out what happened. when I checked my security camera, everything was clear.

  • Thumbnail
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Ibne F.Australia Post
James 14
James 14

So that the driver can revenge again next time?

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Questions & Answers

Henry Price
Henry Priceasked
Domestic Parcel Post (Standard)

Is there any chance my parcel will be delivered today?
0307061347495006000991

No answers
Victoria
Victoriaasked
Domestic Parcel Post (Standard)

Hi my parcel (tracking number #99704713156901000830904) was estimated to be here on Monday 20th- Tuesday 21st, coming from within the same state. It now says delayed- waiting to be processed for delivery. Does that mean it’s still at its senders location? How long roughly would it take to be here?

1 answer
Australia Post
Casey K.Australia Post

Hi Victoria,

That delayed status just comes up automatically when a parcel hasn't arrived within the time frame initially estimated.

Looking at the tracking, this was only posted on Monday the 19th so the delivery estimate calculated by the online tracking seems a bit off. Our website does advise allowing 2-4 business days for same state deliveries within NSW at the moment so it is actually expected to reach you by today.

It hasn't been scanned out for delivery yet though so does appear to have been held up. This is likely due to the ongoing COVID situation in NSW which is having a pretty heavy impact on our network.

I really apologise for the delay, we'll be working to get this to you as soon as possible. In the meantime, it's worth letting your sender know you are still waiting and feel free to contact us on 13 13 18, via social media or by lodging and enquiry on our website if you'd like us to set up a case to keep an eye on this delivery for you.

-Casey

Jo K
Jo Kasked
Domestic Parcel Post (Standard)

Hi, I posted a small parcel on Monday 19th and the status today, Thursday 22nd is 'we've got it'. Expected delivery was yesterday or today? How can I get an update on this? Tracking #R358360014310713
Thank you, Jo

1 answer
Australia Post
Casey K.Australia Post

Hi Jo,

Sorry to hear it's taking longer than expected. The best way to get updates is to keep an eye on the tracking as you'll see an update there as soon as your parcel does receive a scan. Looks like it did receive an update early this morning. Depending on where it's heading to, I'd expect delivery very soon but please reach out to our help and support team on 13 13 18 or via social media with the address details if needing an updated delivery estimate.

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Australia Post Domestic Parcel Post (Standard)

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