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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,043 reviews · View Statistics

Reviews

1.1

85 reviews
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Cathy G.
Cathy G.Perth, WA
  • 2 reviews
  • 1 like

Delivery guys

published

Drivers that just throw your package at the door then leave. Lucky I have a camera and seen him do this or my parcel would of been stolen . terrible service

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Les
LesMetropolitan Adelaide, SA
  • 7 reviews
  • 11 likes

4 days so far to deliver one kilometer away

published

I am waiting on a parcel a model train locomotive posted from a person only one kilometer from my home here in a suburb of Adelaide. Posted on Monday the 7th of June. It is now the 10th of June and it is still not here. At a cost of almost $10 for delivery this is appalling. I could have walked there and back and collected it last Monday but I trusted Aust Post to deliver within my own city fast. As I write I just received a package at my door from Melbourne posted last Saturday. Okay AP I would not reward you with $12,000 watches.
My article number is EBA02130338601000840902.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Alice F.Australia Post
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0.0
(1,234)
Pslater
PslaterSouth East Queensland, QLD
  • 5 reviews
  • 10 likes

Disgusting Behaviour

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Cat P.Australia Post
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Damaged item

published

No communication was received from Australia post as to when delivery will occur approx. When I answered the nock at the door by the courier he had already left the premises no where to be found. The parcel was left outside the door Box and contents damaged. Appalling!

Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Casey K.Australia Post
mr mechanic
mr mechanicAU
  • 4 reviews
  • 5 likes

Useless takes 4 days to get from STRATHFIELD TO KINGSGROVE, yet took 3 days to get from Melbourne to Sydney.

published

Useless! This company is how long do you want people to wait because of your useless system 1000s of complaints and you still cant fix this useless company aus post 10 days compared to aramex 4 days how does this work? You really need to fix the way you run this company its terrible, everytime I use aus post there's always a stuff around they loose items on a regular basis. Never on time always late, still waiting for my parcel? Never again.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Alice F.Australia Post

I'm sorry that you've had such poor experiences using our services and with our delivery time frames.

Alice

Emm
EmmSydney, NSW
  • 3 reviews
  • 4 likes

Parcel sent to parcel locker “delivered” in other suburb

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Casey K.Australia Post
Emm
Emm
Australia Post
Casey K.Australia Post

ive lost hundreds in item worth

published

theres been multiplw times i dont recieve delivery notices until my stuff gets sent back and i lose my item. they have also thrown expensive and delicate work equipment over my fence repeatedly, i sh*t you not. i am disabled and work from home. when they stuff up with my equipment i lose money from missed work. i just cant rely in this kind of garbo for my livelihood.

on a side note gladys from their twitter needs to pull her head in because i dont think sassing aussie customers with genuine concerns is the look auspost is going for- unless they are? wouldnt be surprised

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
Unhappy
UnhappySouth East Queensland, QLD
  • 5 reviews
  • 8 likes

Australia post ...postie

published

I don't know the postie but he has something agents my letter box he can't put it in right ?
Wet mail damaged mail mail can not be retrieved from the letter box with out been damage .............

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Casey K.Australia Post
Unhappy
Unhappy

Im still investing and gathering evidence before i make any more comments

Australia Post
Casey K.Australia Post
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0.0
(1,234)
Ninja
NinjaMetropolitan Adelaide, SA
  • 8 reviews
  • 10 likes

Disappointed in Service

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
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Ibolya M.
Ibolya M.
  • 2 reviews
  • 2 likes

Nothing is perfect especially the Australian Post!

published

Was posted than sent back, now is posted again where am I going to get it God knows. It's slower than a donkey. The postal service is horrible. Now that everything has to be posted there should be more postal places than just the Australian post, or F the whole system.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Casey K.Australia Post

Hi Ibolya,

Sorry to hear you're having trouble receiving something in the post. Please share the tracking number and your delivery postcode if you'd like me to take a closer look.

Ibolya M.
Ibolya M.

Just a few days age I've sent a parcel to Hungary, paid $36.00 for it now it came back to me !!!! WHAT THE HELL IS GOING ON WITH AUSTRALIA POST. SACK THEM ALL!!!

Ibolya M.
Ibolya M.

30 years ago it was trustworthy, reliable, NOW IT IS A MESS.

STU W
STU Wwelshpool
  • 3 reviews
  • 6 likes

auspost are useless

published

for I currently have 2 parcels that these monkeys cannot tell me where they are and both have tracking and are from 2 different senders everyone you speak to will tell you a different story Delayed – waiting to be processed for delivery mean we have lost it

Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Casey K.Australia Post
STU W
STU W

well casey k I decided to go through the channels that the clown show that you represent state is the way to resolve my problem so here we are a week later and still have one parcel lost or stolen australia post is a joke

Australia Post
Casey K.Australia Post
Sharon
Sharon
  • 3 reviews
  • 2 likes

Hopeless

published

Why can’t you people shut the gate . Lot’s of people have dogs . Losers. I gave you 1 star because none wasn’t an option. Was you born in a tent . I’m over Australia post .

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Priscila L.Australia Post
Sharon
Sharon

It should be a thing where they use there common sense . If it’s closed then close it . Gates are not just a thing for looks .

Australia Post
Casey K.Australia Post
Recent customer
Recent customerGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 3 likes

Poor management in deliver items and keeping client home safe, always left gate open after delivery. Pure lazy.

published

Poor handling of delivery and slow in delivery. Often left gate open and too lazy to wait for a minute for someone to get the door and "run" away. Damaged my gate and this time today again left gate open. Very irresponsible. Customer service is poorly managed despite multiple concern raised for the above. Better use Sendel, cheap and fast even delivers during weekends with way much cheaper rates. Australia post is unreliable.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post

Bought a bottle of Gucci for a damn thief

published

I was in downtown at the day of delivery, I live by myself and nobody was home. How can you give my parcel to the thief ??????
That is disgusting and nobody gonna escape of crap post. Funny

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
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0.0
(1,234)
Thomas
ThomasBrisbane
  • 3 reviews
  • 6 likes

Abomination of a postal service

published

Had a GPS unit posted to me that I was able track in transit. It made it from Newcastle to Brisbane in the first 12 hours from postage but then waited in the local sorting facility for two days before being delivered. When the package was delivered it was empty and appears the parcel was opened. The GPS unit is still reflecting as being at the aus post depot. I'd rather have a UPS guy throw a parcel out his window than have this experience.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Casey K.Australia Post
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Questions & Answers

Lei Z.
Lei Z.asked
Domestic Parcel Post (Standard)

Hi AuPost,

My track number is 33D9A222321701000935005. The status of my parcel is stuck on Its being prepared. The sender said the item has been picked up yesterday morning. I’d like to know when will the status be updated. I am worried that the parcel is lost or stolen

3 answers
Australia Post
Casey K.Australia Post

Hi Lei,

We'd normally expect to see a tracking update once it has been picked up. Are you sure it's been picked up by us or could it be that your sender is actually shipping this from overseas with a different carrier before it gets lodged with us? That's a pretty common arrangement these days.

I'd recommend getting back in touch with your sender and asking them to contact us so that we can confirm the parcel has been posted with us and look into why there is no tracking event to advise this if that is the case.

-Casey

Lei Z.
Lei Z.

The send confirmed the item has been picked up by staff from Australia Post in Tuesday morning, 15/06/2021. And it’s domestic parcel from Sydney

Australia Post
Casey K.Australia Post

Thanks Lei,

It's definitely odd not to see that on the tracking. Also, the return address on the parcel is in Victoria and the shipping information has been submitted to us in Melbourne at the Mount Waverley Business Hub.

If it was being posted from Sydney though, delivery to your location would be expected tomorrow or Monday. If you don't receive it by then and there still aren't any tracking updates, please ask your sender to contact us.

Jason
Jasonasked
Domestic Parcel Post (Standard)

Hello,
Receiver .Parcel R460808003427195 showing as delivered 15/6. 2.51pm . Parcel not received.
Not found. Was home at the time. Not in post box or in safe space.
Thanks,J

1 answer
Australia Post
Cat P.Australia Post

Hey Jason,

I'm sorry to hear this. We'll need to get an investigation started, so please give us a call on 13 13 18 or reach out on Facebook or Twitter.

- Cat

Damon T.
Damon T.asked
Domestic Parcel Post (Standard)

I have a parcel that's been stuck on "in transit" for a couple days now that just got updated to "waiting to be processed for delivery. Does this mean that it's no longer stuck in transit, or is it an automated response to being delayed?
2AP2873425

2 answers
Howard
Howard

Can't help you Damon, sorry. Try waiting for it.

Australia Post
Alice F.Australia Post

Hi Damon,

I can see why you'd be confused! Looking at the scans we have it looks like the parcel arrived at the delivery centre on Tuesday, so should have gone out for delivery yesterday. While it will likely go out today, we can open an investigation with the delivery centre to confirm this if you want. Just send us the parcel and tracking details via Facebook PM or give us a call on 13 13 18.

Alice

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Australia Post Domestic Parcel Post (Standard)

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