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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,009 reviews · View Statistics

Reviews

1.0

22 reviews
5
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Reviewer Photos & Videos

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Road W.

Road W.Greater Melbourne (Metropolitan), VIC

MyPost Business beware of damaged goods claims process

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
6 comments
Australia Post
Priscila L.Australia Post
Road W.
Road W.
Australia Post
Priscila L.Australia Post
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Unhappy

Unhappy

  • 3 reviews
  • 5 likes

10 days to deliver a small parcel a half hour car drive

published

Small parcel Posted Ipswich going to Mount Cotton and half hour drive by car. Was posted Wednesday arrived the following Friday!! Next time I will use a courier.
Will never use Australia Post again!!
How much was the CEO’s bonus?????
Go figure they have one job to do, pick up and deliver mail and parcels and they do it so poorly!!
Remember the good old days when post a letter or small parcel posted by 6pm and guaranteed delivery next day??? What happened??

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
2 comments
Australia Post
Priscila L.Australia Post
Unhappy
Unhappy

Hi Priscilla,
Thank you for your response, I do feel these delays are not just recent.....
I have found an alternative Australian Company and now will use them from now on.

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Bob

Bob

  • 4 reviews
  • 10 likes

Parcel delivered to completely wrong suburb

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
2 comments
Bob
Bob
Australia Post
Priscila L.Australia Post
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Shirley

ShirleyHunter Region, NSW

  • 20 reviews
  • 23 likes

Fragile parcel damaged

published

If Australia Post treat all mail the way they treat parcels labelled fragile then goodness help us!

Glass items enclosed in this box that’s clearly marked Fragile !

The item took almost 2 weeks from Sydney to Cairns and this is the way it was received!

  • Thumbnail
  • Thumbnail
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
5 comments
Australia Post
Ibne F.Australia Post
Shirley
Shirley

Hi there , do you have an email address that I can send photos to please. Thank you

Australia Post
Ibne F.Australia Post
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WSingleton

WSingletonSydney Surrounds, NSW

Small parcel Sydney to Melbourne

published

Sent parcel Sydney to Melbourne didn’t arrive after over 2 weeks. I could have got it sent from overseas Faster and cheaper. This is not the first time. Once it took 3 weeks to get a parcel from country NSW to Sydney.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
2 comments
Australia Post
Ibne F.Australia Post
WSingleton
WSingleton

The parcel arrived after 16 working days. From North Ryde post office in metropolitan Sydney to a Melbourne suburb.
In my opinion this is pitiful considering Australia Post is our national postal service.

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Troy Lethlean .

Troy Lethlean .South East Queensland, QLD

  • 2 reviews
  • 1 like

Great pricing on Australia-wide satchels... regular damaged or missing products and late delivery!!

published

We have loved the change to flat rate 5kg satchels, however has a spate of missing satchels (wrong address), stolen (from the post office), damaged satchels (broken products), and terrible service to rectify the issues, and inconsistency with how the damaged goods were financially remunerated (retail price vs wholesale). Not clear policies or procedures, nothing in writing

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Ibne F.Australia Post
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annazianna

annaziannaGreater Melbourne (Outer), VIC

  • 43 reviews
  • 8 likes

Expensive lost parcels

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Ibne F.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Shai

ShaiSouth East Queensland, QLD

  • 6 reviews
  • 5 likes

Below standard service

published

Australia Post has been on a decline for years, twice have had parcels clearly stating 'do not bend' crammed into a letterbox & destroyed. Complained & now cannot get anything delivered at all.

Get messages saying attempt made to deliver when I was at home all day & there wasn't any sight of a delivery service or pay for items to be delivered only to be told I have an item waiting at the post office.

If I can find a way to use any other service I will, otherwise I won't buy.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
2 comments
Australia Post
Michael M.Australia Post

Hi Shai, I'm so sorry we've let you down consistently. It's not a great representation of our service goals, and I'm glad you've reported the multiple issues you've had so we can help improve that for you.

Shai
Shai
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Peeved off julie

Peeved off julie

  • 4 reviews
  • 8 likes

Non mothers day

published

My mum's are still waiting for the cards posted on the 5th it's now 17th May. I actually decided against express post for the very reason that the po worker said he couldn't guarantee express delivery why make australia post rich spoil mothers day MUCH.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
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Balanced opinion

Balanced opinionPerth, WA

  • 12 reviews
  • 8 likes

Useless arrogant

published

Ellenbrook WA 6069 employ incompetent staff, who are unable to assist you beyond selling stamps. Rude > somewhat 8/10. Knowledge: 7/10, incompetent 9/10, Idiots at the helm of the Titanic, Why do organisations employ , incompetent people is beyond me. I really think robots could do a better jobs

Incentivised ReviewNo
Sender or ReceiverSender
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
mvb

mvbSydney Surrounds, NSW

APPALLING service. Should be closed down

published

If you value your item, DO NOT SEND with this pathetic company. After 2 MONTHS and a 6 week case investigation it never turned up nor could it be found, despite having a tracking number. They didn't even know it was missing until I raised a case. And we are talking about a large box weighing 13 KGs and 40cms wide !!
This CEO needs to go. In fact the whole company should be shut down. There are far better couriers out there who know what good customer service is and provide a door to door service.
Don't waste your time here or risk losing your item Even 1 star rating is too much

Incentivised ReviewNo
Sender or ReceiverSender
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Mickey R

Mickey RGreater Melbourne (Inner), VIC

Increased prices, downgraded quality

published

The prices have increased at Australia Post but they now use poor quality recycled boxes and biodegradable satchels that just fall to pieces. Absolute pathetic service provided by a money hungry government.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Michael M.Australia Post
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Broadbill

BroadbillEXMOUTH

  • 7 reviews
  • 7 likes

Auspost CEO should be sacked

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Disappointed grandparent

Disappointed grandparentMid North Coast, NSW

Woeful service

published

This is the second time we’ve sent birthday packages for grandchildren that have taken incredibly long periods for delivery from Coffs Harbour to suburban Brisbane. More than 3 weeks is amazing.
We accept that things are difficult at this time due to Coronavirus but have the comparative benefit of having purchased stuff on line from Brisbane last Sunday, delivered to our home at 6:30am Tuesday.
Very disappointed in Auspost

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
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fergus

fergusSouth Australia

  • 4 reviews
  • 3 likes

The worst postal business in the world

published

Australia Post would have to be the worst postal business in the world,parcels that need signatures being left and wrong addresses,parcels with correct address being returned to sender,why is it so hard to deliver a parcel

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Ibne F.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
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positivespirit1

positivespirit1Greater Melbourne (Inner), VIC

  • 84 reviews
  • 60 likes

Criminal activity within auspost

published

This Company continuously has issues about delivery of parcels and they go missing without trace. When you have a driver who does not deliver an item, they should be held accountable and responsible for their actions. Instead AUSPOST does nothing to investigate these person/s. Sent my Tax Return from a Victorian country town to my accountant 40 mins away and the satchel has gone missing. TFN and signature are lost but AUSPOST takes ZERO responsibility. Satchel was delivered at 0750am PRIOR to business being open and instead of satchel going into accountant's post office box, it went missing with zero trace! Suspicious HIGHLY. Do not trust AUSPOST.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
4 comments
Australia Post
Priscila L.Australia Post
positivespirit1
positivespirit1
Australia Post
Priscila L.Australia Post

Just sent you a private message.

Priscila

Similar opinion? Write a review on ProductReview.com.au!
Valencia

ValenciaSydney, NSW

Is your service is a joke? Yes definitely 10000% will give you -5 rating if allowed

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Bamixer

BamixerSydney Surrounds, NSW

  • 20 reviews
  • 20 likes

ridiculously high domestic parcel rates means it's no longer financially viable to sell online items.

published

When the lowest cost parcel rate you can get is $8.50 no matter how small and light the parcel, there is just no way I can sell items online anymore. I was also sold a $12.50 parcel post bag as being necessary only to discover the next day the item would have easily fit in an $8.50 bag by size and weight. Ripped off at every turn. I sell very small items weighing less than 30gms. My customers aren't prepared to pay almost $10 to have that posted to them when the item itself costs less than that. And I wouldn't either.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Priscila L.Australia Post
Bamixer
Bamixer
Australia Post
Priscila L.Australia Post
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Ozzyramjet

OzzyramjetPerth, WA

  • 2 reviews
  • 1 like

Totally incompetent staff! Absolutely no training from above, asked if I could show them what to do!!

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
2 comments
Australia Post
Priscila L.Australia Post
Ozzyramjet
Ozzyramjet
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NEVER USE AUS POST

NEVER USE AUS POSTCanberra Central 2601, ACT

Wouldn't use aus post ever again... worst delivery service in Australia.

published

3 times now ive used them and 3 times they have not done their job. 1st - parcel took 3 weeks from canberra to brisbane. 2nd - parcel was lost entirely, so stolen by an Aus post staff member is my only guess. 3rd - horrible customer service from the moment i dealt with them.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Sami M.Australia Post
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Page 1 of 2
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Questions & Answers

Jason

Jasonasked

Domestic Parcel Post (Standard)

Hello,
Need update for Parcel R637183032518961 to 2747. Transferred from Chullora NSW to Redbank Qld????
Thanks,J

1 answer
Australia Post
Alice F.Australia Post

Hi Jason,

I'm not sure why R637183032518961 ended up detouring via Qld since it does seem to be going to 2747. The sorters in Brissy will have picked up on the discrepancy when they sorted it on Monday, so going by our current delivery time frames between Qld and NSW, I'd expect delivery on Monday.

Alice

jenp

jenpasked

Domestic Parcel Post (Standard)

I was expecting a delivery on Friday 30/04, my parcel said it was onboard for delivery but I never received it. Now it is showi g as 'delayed'. What has happened? My tracking number is XB35001450

1 answer
Australia Post
Alice F.Australia Post

Hi Jenp,

I can see why you'd be worried! If your parcel was showing "onboard for delivery" last week it should have been delivered that day.

As it hasn't been, please fill in this form here https://tinyurl.com/3wd6ds7x so we can investigate with the driver for you.

Alice

Tony

Tonyasked

Domestic Parcel Post (Standard)

Hi I've been waiting for a parcel for a week now, apparently the machines had trouble reading the address label and it was stuck in Brisbane. Could you have a look and let me know how it's going please? The tracking No is R431695012409498006120907

1 answer
Australia Post
Cat P.Australia Post

Hey Tony,

I've had a look at R431695012409498006120907 and based on the scan I can see from yesterday, it looks like any issues we were having have been corrected. I'd allow until Thursday for it to be delivered, but if not, let us know again and we can get an investigation underway.

- Cat

See all Australia Post Domestic Parcel Post (Standard) questions

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Australia Post Domestic Parcel Post (Standard)

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