- Domestic Parcel Post (Standard)
Parcel sent to parcel locker “delivered” in other suburb
Absolutely hopeless. I thought parcel lockers were supposed to be the safer option? Long story short, I had an item posted to a parcel locker in Fortitude Valley. The parcel was scanned at the Fortitude Valley post office yesterday morning. The parcel was then marked “onboard for delivery”, before being marked “delivered” in Clayfield. Australia Post is unable to tell me where it has ended up. The sender and myself both have multiple screenshots showing where the parcel was sent. I’ve tried chatting to sales rep on Instagram multiple times, bot...h times they just ask me to provide tracking details. The first person I spoke with said it didn’t look as though it had been posted to a parcel locker - it definitely had been. The second made me send everything through all over again, but never got back to me. I’ve also lodged an online query - but haven’t heard back yet. Incredibly frustrating, when you feel as though time is of the essence. UPDATE: Australia Post managed to track down the item, so this story has a happy ending at least.
Depends on the driver
Some drivers are good, others lazy and just throw your parcel over the fence - and yes I have heard my new bone china cups smash as they did it. I also often get packages for other addresses left at my door.
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Questions & Answers
My track number is 33D9A222321701000935005. The status of my parcel is stuck on Its being prepared. The sender said the item has been picked up yesterday morning. I’d like to know when will the status be updated. I am worried that the parcel is lost or stolen
Receiver .Parcel R460808003427195 showing as delivered 15/6. 2.51pm . Parcel not received.
Not found. Was home at the time. Not in post box or in safe space.
I'm sorry to hear this. We'll need to get an investigation started, so please give us a call on 13 13 18 or reach out on Facebook or Twitter.
I have a parcel that's been stuck on "in transit" for a couple days now that just got updated to "waiting to be processed for delivery. Does this mean that it's no longer stuck in transit, or is it an automated response to being delayed?
Can't help you Damon, sorry. Try waiting for it.
I can see why you'd be confused! Looking at the scans we have it looks like the parcel arrived at the delivery centre on Tuesday, so should have gone out for delivery yesterday. While it will likely go out today, we can open an investigation with the delivery centre to confirm this if you want. Just send us the parcel and tracking details via Facebook PM or give us a call on 13 13 18.
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