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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,399 reviews · View Statistics
Listing monitored by Australia Post

Reviews

1.1
176 reviews
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Gabe
GabeGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

6 weeks and counting to deliver from central Melbourne to central Sydney

published

Not sure what the point of lodging an enquiry is, if all they say is "We acknowledge you have contacted us regarding a severely delayed article, and confirm that this article is part of a known delay." Well I already knew it was delayed, and I knew that they knew that it was delayed. Ergo, it's a known delay. THAT'S WHY I ENQUIRED. But at some point the correct word is not "delayed" but "lost". I mean, if I were to set off for Sydney and still hadn't arrived after 6 weeks, I'd say I was lost. I could walk it in that time! But no, that's considered to be case closed: "As your parcel is progressing toward delivery, we're closing your enquiry." Progressing?? It hasn't budged since October!

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo

Aus post are the worst

published

Aus post constantly loose & break packages. They’re the worst company to deal with. Communication is difficult and they’re not helpful with claims on broken items. As a business owner these issues are crucial to our business.

Incentivised Review No
Sender or ReceiverSender
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo

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Ayato K.
Ayato K.South East Queensland, QLD

Absolutely 0 star

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Destiny
DestinyAscot Park
  • 8 reviews

Too many faults to sit here listing.

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Andrea
AndreaSydney, NSW
  • 3 reviews
  • 3 likes

parcels left at post office

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Paul
PaulSouthwest, VIC
  • 3 reviews
  • 2 likes

absolutely hopeless

published

package has been in Dandenong for 6 weeks about 70 K away . call the complaints dept who dont even look into it and tell me they are confident it will get there soon ..... Im Not !!!! Shameful that they carry the Australian name ! I wont be buying on line if Aust post have anything to do with it ! Pick up you game !!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Disgusting
DisgustingCentral West, NSW
  • 2 reviews
  • 2 likes

Crappiest service ever

published

Australia post DO NOT handle complaints.
Expect to be run around n lied to.
STARTACK DO NOT deliver to the door even though whist on the phone to complain about missing parcels the ads guarantee 100% delivery to the door. False advertising and lying to their paying customers is their protocol. Pay for delivery to the door.....still gotta pick it up from the post office.
Ya service is crap and you lie to ya customers whilst taking their money......we want our money back for the service we pay for that we DONT get.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Michael E.
Michael E.Victoria

Aus Post are a Fraud, avoid at all costs

published

Delivery drivers pre fill slips then deliver slips only even if you are at the letter box, then they take all parcels to the post office or even the delivery centre miles away just to save themselves some time. Basically fraud. There is a reason Aus Post don't really have an avenue to complain that actually goes anywhere.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo

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Bill
BillMelbourne
  • 52 reviews
  • 36 likes

Austpost - no idea.

published

Parcel collected on Sydney on 26th October. After a week was advised it has been delayed. Lodged a follow-up 2 days ago and still no response. It's now been sitting in Sydney for 2 weeks. I'd be surprised if I receive it before Xmas. Tracking is no longer updated. Useless organisation, management and government oversight. They act like the government and perform like the government. Shameful.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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steve
steveEyre Peninsula, SA
  • 21 reviews
  • 19 likes

The worst service in Aus

published

Aus post has to be the absolute worst service I have ever used I mean even before covid they where real bad but now 10 days from Melbourne to Port Lincoln standard post . The tracking app is useless you get where is starts buggar all.in between then the delivery destination . I just wish their was some other way that was efficient at sending and receiving parcels in a reasonable time frame . It's time someone did something about Aus post.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Braam
BraamSydney
  • 5 reviews
  • 4 likes

Absolutely abysmal service

published

Delays after delays after delays…how long is COVId going to be an excuse. How can Amazon deliver in 24 hrs and a parcel from VIC to NSW with AusPost takes a month? Huh? Will only buy online from companies not using AusPost.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo

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0.0
(1,234)
Bruce L
Bruce LSydney, NSW
  • 11 reviews
  • 6 likes

Atrocious - wish the sellers will stay away from them

published

I have a parcel coming and I live in the Hills Shire in NSW, and today I got a message saying 'please pick up your parcel in Botany' that's like 50km away I was like WTH? Can you leave it further than that?!! And also why wasn't it delivered?! I'm home all the time for the past 2 years!!!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Couriers

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Black Dog
Black Dog
  • 2 reviews

The Great Unwashed

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Rebecca
RebeccaMetropolitan Adelaide, SA
  • 2 reviews
  • 2 likes

Not Happy

published

The parcel I received was damaged and bent even though it stated on the cardboard parcel that the item inside is fragile and do not bend . When I made a complaint Australia post made an excuse that the seller should have put the item in a different parcel envelope. They stated it was the sellers fault then in a separate message said it was the machine that sorts the letters that could have bent it. There was no apology and lack of respect for peoples belongings that have been purchased.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
John
JohnGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 7 likes

Unreliable Service

published

Unacceptable excuses from Australia Post for their inadequacy and incompetence. A parcel five kilometers to destination I have been told it may take eighteen business days and that means all up twenty four days. What a trick in 2021!..... I am still waiting to receive it.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Questions & Answers

Jason
Jasonasked
Domestic Parcel Post (Standard)

Hello,
Need update for parcel R616497016883134006120901 to 2074.
Why is it going back and forth Sydney to Lismore?
Thanks,J

2 answers
Reikioz13
Reikioz13

All Auspost questions are ignored by Auspost and you will never receive a satisfactory answer.

JOHN PETER
JOHN PETER

Most probably label issues the system prob can not read the address

Collin
Collinasked
Domestic Parcel Post (Standard)

My parcel was due 29 oct. Tracking shows “we’ve got it” for the last three weeks but no revised delivery date. No point contacting them they just say the same unhelpful thing every time. I can understand Covid delays but no updates at all!!!!!
Tracking no:34at150801000930305

1 answer
Reikioz13
Reikioz13

All Auspost questions are ignored by Auspost and you will never receive a satisfactory answer.

Angela
Angelaasked
Domestic Parcel Post (Standard)

Hi I’ve ordered a pair of shoes from Birtinya, Queensland on 3rd November but they have not come or even been processed. I am in Sydney and it is past the expected delivery date. My tracking is 99705690971501004300904. Thankyou

1 answer
Reikioz13
Reikioz13

All Auspost questions are ignored by Auspost and you will never receive a satisfactory answer.

See all Australia Post Domestic Parcel Post (Standard) questions

Get an answer from our members and Australia Post representatives

Australia Post Domestic Parcel Post (Standard)

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