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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,457 reviews · View Statistics
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193 reviews
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jesse20martin
jesse20martin
  • 2 reviews
  • 2 likes

Incompetent

published

Australia Post need to hire delivery drivers who aren't absolute speds. It doesn't matter where I live I've always had problems with deliveries and it's pure laziness because it's obviously too hard to get out of a car and check if someone is home. I've literally watched drivers pull in and just put the pick up slips in my mail box without even checking if I'm home. I've currently got notifications for packages being delivered to my house that are nowhere to be seen and no slips left. I hate Australia Post with all my heart.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Vivien M.
Vivien M.Perth, WA
  • 2 reviews

Delivery Driver Lazy and Rough.

published

Was home when parcel arrived, saw and heard delivery driver literally drop my sons box of school supplies on paved verandah, press bell and walk away. Absolutely no care taken.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Gold Coaster
Gold CoasterSouth East Queensland, QLD
  • 12 reviews
  • 5 likes

poor service, fake delivery

published

Receive a tracking text at 11:54am, "attempted delivery ,unable to gain access" for a delivery of a parcel...That's crap...its a business address and was open from 9:00am...Now they want me to go pick it up locally. I'm returning item.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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James L
James LMid North Coast, NSW
  • 10 reviews
  • 4 likes

Failed again. Bravo!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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smca
smcaWide Bay-Burnett, QLD
  • 10 reviews
  • 4 likes

7 days gold coast to brisbane

published

they are a joke 7 days gold coast to Brisbane...7 days brisbane to agnes....retire and let someone else take over. 14days?.Tracking never works....parcels smashed...no notifications....rather get a friend to pick it up.

Incentivised Review No
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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parcel never been received!

published

opend a case for investigation for undelivered parcel. got replyed saying they met the driver and the driver recalled that my item was accepted by an occupant of the address......
I was at home the whole day, no one had showed up, i have been out on the porch several times to check if there's any parcal... but no one and nothing.
There's no one in the house accepted anyting for me, and there's no evidens provided by the post to show who accepted the item and whether the driver been to the correct address.
Shame on the service!!!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Sid
Sid
  • 2 reviews

The service across the board is horrible, the online support staff are rude when trying to inquire about parcels.

published

Parcel sat in Brisbane for 4 days, finally arrived to my local aus post facility sat there for 2 days and has now been sent back to Brisbane with an added 7 day delay

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
ninebabes
ninebabesGreater Melbourne (Inner), VIC
  • 15 reviews
  • 13 likes

The worst company ever

published

If I could avoid using them I would. They have lost parcels on me so many times. There’s been months of delays. My last parcel I ordered on the 9th. Expecting it to come for Christmas. It never made it. They changed the date 4 times. They got information wrong a few times. And now finally we found out it was lost. How? This is where they should make their posties wear cameras. Just like police wear theirs. So should the posties.. That would stop them from going missing. They will be able to trace their steps. I would never ever recommend Australia post. I wish online retailers would stop using them.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Why does post take so long

published

I posted on time and given tracking the parcel was biscuits for my grandson. He had left the site when they arrived. As all students now gone home I don’t know what will happen

Incentivised Review No
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Delivery Arrived in Good ConditionNo
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Couriers

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You smashed my present!

published

Thankyou Australia Post for smashing the present i sent my granddaughter for Christmas. It went by road and was packed in tight with fragile written all over it. It was also thick glass. What did you do, drop kick it or something? Not impressed and will be filing a complaint.

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Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Colwyn C.
Colwyn C.
  • 22 reviews
  • 13 likes

record profits, highest paid public CEO in australia and delivery's 2-3 weeks late on average and 1 in 10 lost

published

Record profits, highest paid public CEO in australia and delivery's 2-3 weeks late on average and 1 in 10 lost.

Seriously with how bad they do a royal commision would help, i use a non AP courier and it arrives in 2 days. But anything i order with AP when given no choice is massive delays.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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taylakatherinek
taylakatherinekGreater Melbourne (Inner), VIC

Was great now worse than any service the world

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
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Couriers

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Abuzer
AbuzerGreater Melbourne (Metropolitan), VIC

Pathetic, useless & terrible customer support

published

Parcel was said to be left in a safe place where as it was not, the communication for the parcel came the next day. I have lost the parcel since, I have called the service and stay on the phone for 3 hours and no one is competent to find out what is going on. The most useless parcel service ever.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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berney01
berney01Melbourne
  • 12 reviews
  • 19 likes

Aust/Post pathetic rubbish service.

published

Parcel from Glen Waverley to Thomastown 36kl took 4 weeks??? Another sent in Oct deemed LIT (lost in transit) what are you doing Aust/Post? Been a weak service since Christine Holgate took the helm way before Covid!! Private couriers dont give a damn items arrive (when they arrive)late and damaged!! Pay better wages, hire more honest and reliable people! Was once a very proud and reliable service, now complete pathetic rubbish service!!

Incentivised Review No
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Mel A.
Mel A.Hunter Region, NSW

Pathetic company

published
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Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
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Questions & Answers

Renelle H.
Renelle H.asked
Domestic Parcel Post (Standard)

Hi there have been no updates on my package that was sent out on Monday from Brisbane city, it says it's still pending. Tracking number 63236599429093

1 answer
Amethyst1912
Amethyst1912

Perhaps if you ask Australia Post Renelle - I'm not Australia Post.

Susannah
Susannahasked
Domestic Parcel Post (Standard)

I have lodged 2 complaints for failed delivery attempts. I have heard nothing from Australia post regarding the issues. However they have promptly issued me with a survey on how they resolved the issue??? Wt?!
Has anyone else experience this?

1 answer
Susanna B.
Susanna B.

Yes, I get that as well. Once you hang up on Australia Post Customer Service they are quick to send you an email with a link for survey, but they are not resolving your issue.

Mallee S.
Mallee S.asked
Domestic Parcel Post (Standard)

my parcel said coming today but doesn't get delivered??

No answers
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Australia Post Domestic Parcel Post (Standard)

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