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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.5 from 1,576 reviews · View Statistics
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Reviews

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Termniator
TermniatorSydney, NSW
  • 2 reviews
  • 1 like

Dogcrap

published

M8 just received my parcel...opened up the box..and it has been tampered with. as in cut wide open.. disgusting! its wonder why youse get crap ratings. coz of the laziness that Australia Post has become. I use to give you guys a 5 star...now after what happened with my package being tampered with. Youse can go get screwed!!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Alicia
AliciaPerth, WA

Useless

published

Two separate delivery drivers left separate parcel deliveries containing Covid RAT tests out in the baking hot sun on top of a metal letterbox on a 36 degree day because they were too lazy to walk a few metres onto my property to leave them in a safer and cooler spot, out of the direct sun at the front door. Where they incidentally could have also ascertained if anyone was home to receive the delivery. I’d also specifically requested they be left at the front door if nobody was home. I don’t know why they even bother asking….

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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James L
James LMid North Coast, NSW
  • 10 reviews
  • 5 likes

Failed again. Bravo!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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DJF
DJFGreater Melbourne (Metropolitan), VIC
  • 7 reviews
  • 10 likes

Open cardboard tube

published

2 packages were sent at the same time from the same post office to travel across Melbourne to the same address. The cardboard tube arrived 11 days after the 1st delivery. It was totally unacceptable that the tube was completely open at one end. The packing tape looked to be neatly cut away to remove the cover. Fortunately the craft materials remained wedged inside-just- and thankfully were not of interest to anyone else.

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Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Marisa
MarisaSydney, NSW

Awful service

published

Absolutely horrible service. I purchased something using DHL last week from Japan and was able to receive it within 2 working days (even earlier than the expected delivery date) Yet I payed for an Auspost product even earlier and it hasn't even been scanned! The item was purchased within metro Sydney too, so not even that far from me, yet their postal services are still incompetent as usual. Use an alternative carrier if possible.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Casey K.Australia PostSend a private message
Marisa
Marisa

It's been a week now since it's been registered and it hasn't even moved from this status. If I try and contact live bot that's not available either. Once again, such an annoying service to deal with

Australia Post
Cat P.Australia PostSend a private message
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Emma
EmmaSydney, NSW
  • 12 reviews
  • 25 likes

Loved receiving this

published

This parcel showed up 3 days late looking like this. The box was trampled I’m not even surprised it showed up like this, it’s aus post. Obviously staff have no care for others belongings. Thanks so much for your great work.

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Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Alice F.Australia PostSend a private message
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my parcel are lost AGIAN!

published

33J7K0191363
VX30243000
34AJA0362316
I've ordered stuffs from Target with the tracking numbers above. ALL OF THEM are delayed and have been stuck in Brisbane somewhere since the 5th of August.
I just don't understand why my parcel get lost all the time.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Casey K.Australia PostSend a private message
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ive lost hundreds in item worth

published

theres been multiplw times i dont recieve delivery notices until my stuff gets sent back and i lose my item. they have also thrown expensive and delicate work equipment over my fence repeatedly, i sh*t you not. i am disabled and work from home. when they stuff up with my equipment i lose money from missed work. i just cant rely in this kind of garbo for my livelihood.

on a side note gladys from their twitter needs to pull her head in because i dont think sassing aussie customers with genuine concerns is the look auspost is going for- unless they are? wouldnt be surprised

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Priscila L.Australia PostSend a private message
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Unhappy
UnhappySouth East Queensland, QLD
  • 7 reviews
  • 10 likes

Australia post ...postie

published

I don't know the postie but he has something agents my letter box he can't put it in right ?
Wet mail damaged mail mail can not be retrieved from the letter box with out been damage .............

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Casey K.Australia PostSend a private message
Unhappy
Unhappy

Im still investing and gathering evidence before i make any more comments

Australia Post
Casey K.Australia PostSend a private message
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Recent customer
Recent customerGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 3 likes

Poor management in deliver items and keeping client home safe, always left gate open after delivery. Pure lazy.

published

Poor handling of delivery and slow in delivery. Often left gate open and too lazy to wait for a minute for someone to get the door and "run" away. Damaged my gate and this time today again left gate open. Very irresponsible. Customer service is poorly managed despite multiple concern raised for the above. Better use Sendel, cheap and fast even delivers during weekends with way much cheaper rates. Australia post is unreliable.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Priscila L.Australia PostSend a private message
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Rebekah
RebekahPerth, WA
  • 6 reviews
  • 15 likes

They are the telstra of the postal industry

published

Received a delivery, opened it up and even though it was well packaged and secure, the delicate items were smashed into a million pieces. It looked like it had been dropped from a high height or someone had jumped on it. Aus post took 0 responsibility. No duty of care. And refused to even respond when requesting investigation.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Casey K.Australia PostSend a private message
Rebekah
Rebekah
Australia Post
Casey K.Australia PostSend a private message

Ok thanks Rebekah,

Please send me a private message with your full name, contact number and either the case number or tracking number for this item and we'll get it sorted out for you.

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Shirley
ShirleyHunter Region, NSW
  • 21 reviews
  • 23 likes

Fragile parcel damaged

published

If Australia Post treat all mail the way they treat parcels labelled fragile then goodness help us!

Glass items enclosed in this box that’s clearly marked Fragile !

The item took almost 2 weeks from Sydney to Cairns and this is the way it was received!

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Incentivised Review No
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Ibne F.Australia PostSend a private message
Shirley
Shirley

Hi there , do you have an email address that I can send photos to please. Thank you

Australia Post
Ibne F.Australia PostSend a private message
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Couriers

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Roasty
RoastyBrisbane
  • 5 reviews
  • 9 likes

Getting worse every day

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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wynnie
wynnie
  • 5 reviews

Depends on the driver

published

Some drivers are good, others lazy and just throw your parcel over the fence - and yes I have heard my new bone china cups smash as they did it. I also often get packages for other addresses left at my door.

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Priscila L.Australia PostSend a private message
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The reviewer stated that an incentive was offered for this review

Ozzyramjet
OzzyramjetPerth, WA
  • 2 reviews
  • 1 like

Totally incompetent staff! Absolutely no training from above, asked if I could show them what to do!!

published
Incentivised Review No
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Priscila L.Australia PostSend a private message
Ozzyramjet
Ozzyramjet
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

FGS
FGSasked
Domestic Parcel Post (Standard)

Always seem to be long delays. Covid has well and truly died now and you would think the business would have enough knowledge by now on how to execute scenario planning regardless. They don't even bother with excuses anymore. It just seems to sit at 'received for processing for days before moving to the next state for yet more (eventual) processing. The so-called on time (7 days) gets changed to just say 'updated' with an extra week added on and no further information. Surely there is a more efficient way to manage the postal service by now. Why do Aus Post execs get so much for doing so little. So much wastage ...

1 answer
Jay V.
Jay V.

Yeah I have a similar thing from mount waverly aust post.

Fang-Ling K.
Fang-Ling K.asked
Domestic Parcel Post (Standard)

The info shows Incorrectly sorted and forwarder to correct location. Actually, it arrived at the post office 3km away from my house last night and is now being sent back to the city (about 52km away). This means it will arrive with a delay of at least three days. Can I trouble you to make sure it doesn't get sent to further? No. AMQ575008301000935001

1 answer
Jase
Jase

No, you may not. We are nothing to them. Bow down and accept your fate :)

Lisa
Lisaasked
Domestic Parcel Post (Standard)

I am waiting for my passport and it has been sitting at like this for 5 days - Item processed at facility

DANDENONG SOUTH VIC. I am hoping to fly next week. Do I cancel my holiday? Will it arrive in time?? Please help. I lodged a tracking question and have had no answer and it is still sitting there today. My number is 564377274018.
My partner is also waiting for his passport.

Lisa

1 answer
Jase
Jase

Auspost does not care.

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Australia Post Domestic Parcel Post (Standard)

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