Australia Post Domestic Parcel Post (Standard)

This is the best courier in Australia. Unlike other couriers, if you have a problem you can actually contact them through a number that is working or an email they will eventually respond to. In my opinion, they should shut all other couriers down and just use this one because the customer service at Aus Post is just fantastic. I will be honest and say I have had very few minor problems with them such as late delivery or tracking number not coming up but they fix it within a day or 2 which is great. Majority of my packages arrive on time or a d...

I have never had any issues with Australia Post delivery of parcels. I have found it to be efficient, timely and the postman or courier has always been professional and polite.

It has taken Australia Post four days to deliver an item 40 kms away. That's 10 km a day so I can only assume the postman was on foot and was held up by wolves or bandits. It cost me $15 for postage and handling and was sent by the seller without contacting me. If they had I would have used technology Aust Post seem to not have and time travelled half an hour to collect it myself.

It’s really kind of Australia Post to pick up your parcel and personally walk it to you, ensuring its safe delivery. Yes it takes years longer, but what a service!

I live in Darwin. I ordered 2 wine boxes from SA. Over 2 weeks to get here, one parcel arrived, the other went to Sydney, the tracking was not true, as according to the tracking it was in Darwin for over a week. A week later I received a whole new tracking history with wrong dates and the parcel went to Sydney. One of the 2 parcels arrived quite late, but no further hitches with it, yet on same dispatch order number. I am glad the employees are happy.

On 2 June 2021 TVSN submitted a small package at Sydney to be sent to an Adelaide suburb. Australia Post anticipated delivery between 4-9 June 2021. The final tracking information was that the packaged was in PERTH WA on 13 June 2021 at 6.14 pm. Despite numerous requests, the tracking information was not updated, apart from a customer query being submitted on 14 June 2021. Delivery was estimated to be 18-23 June 2021. Excuse given by Australia Post was that it had been missorted.
Finally delivered on 18 June 2021.

It took Aust Post 11 days to ship a small parcel 16km to my house. Meanwhile, i received another package using Border Express and it took only 3 days from Sydney. Pathetic !

This happened with my postage today. Went back questioned they did reversal. If it's one of there extra large boxes it full. And it is 5kg or below. The cost should be $18.95

Well they need to sharpen up on their lee- way instead of the hard nose billing.
A parcel weighing less than 5 grams over the 1 killo and goes from $12.90 to $15.75
5 grams is the weight of a 5 cent peice,and usually foreign people serving say out of their control.as maybe thats why the public hate them so so greedy.and the money made must be spent on building a time machine se dates on photo as still awaiting delivery as i write 19th may

Parcels getting stuck at either the post office you sent it from and at this end at Darwin post office for over a week. Very late as to when it was estimated

I am appalled at the service of a registered small parcel taking 19 days from Busselton To Stratton WA the longest wait was the Airport mail service and the Midland mail center did not really care when I followed up on the late delivery.

OZ Post are getting pricey. It's becoming a case of allowing competition to creep in just based on their escalating prices. Mismanagement or a money grab?
Fortunately their delivery and communication/tracking makes it somewhat forgivable as they've never lost something (for me) and their notifications are great.

I've had my share of issues with Australia Post (hence the only 4 stars), and perhaps it is just there area I am in now, but the service has been consistently good for a while. Whether it is sending documents around Australia or the multitude of deliveries, I consistently find items arrive quickly and reliably and their app is fantastic. The most recent one was no exception.

Made a few complaints about parcels not getting delivered to my property with everything being taken straight to the post office for no reason. I was told the driver would change his ways and indeed he did as I watched him throw my next parcel at my house with force!!!

So I proceeded to make another complaint and was told a new driver would be appointed. The new diver knocked on my door today and told me I made a false complaint against ‘his friend’ and was told by his boss to tell me it was impossible to see what I was claiming. So in short I was lying...

Seriously I am fed up and don’t want your company visiting my property anymore. Sick of being harassed by your workers who I am paying to deliver a service they cannot complete.

With receiving many packages from different companies,Auspost stands out from the rest.Prompt, professional, friendly & reliable delivery,communications & tracking service. Thank you Australia Post for the endless parcels received on time and in perfect conditions.