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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,009 reviews · View Statistics

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Michael M.

Michael M.Perth, WA

Poor Registered Mail Service

published

I am appalled at the service of a registered small parcel taking 19 days from Busselton To Stratton WA the longest wait was the Airport mail service and the Midland mail center did not really care when I followed up on the late delivery.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
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Item is shipped from Melbourne but it needs to be sent to Queensland to be processed and sent back

published

Biggest joke of a service. My item was purchased online, the warehouse is 30 mins from my place. AusPost send it to Queensland, I assume because they don't care about the environment to then process it for 1 day and send it back down to Melbourne. Absolute disgrace.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australia Post
Priscila L.Australia Post

Hi Mike,

This sounds very frustrating and a complete waste of time. Can you please share the tracking number with me? Sometimes we may have to send your parcel to another sorting facility if one has reached capacity, this helps avoid backlogs.

Mike Valencia
Mike Valencia
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Chris

Chris

  • 17 reviews
  • 18 likes

The worst service in the Western World

published

It took 3 weeks with delay upon delay for Aust Post to send a simple package from Sydney to Perth.

In the same time, it took 5 days for a parcel to arrive from the U.S

Who-ever is in charge of our postal service.....SACK THEM

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Hi Chris,

Three week is a long time so I understand your frustration. Can you please share the tracking number with me?

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K Horrocks

K HorrocksSydney, NSW

  • 2 reviews
  • 1 like

Queens land to NSW via PERTH

published

Posted with tracking number on 23 April in Queensland registered in Perth Western Australia of all places on 1 March (day which was supposed to be delivered to moi) didn't get to Sydney till the 4 March delivered 5 March, thankfully it arrived but why send mail to the totally opposite side if this ‘Great Southern Land’ that doesn’t make fiscal sense

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Qamar

Qamar

  • 3 reviews
  • 3 likes

Extremely disappointed

published

Had couple of my parcel delivery delayed for days and the postman simply dropped a ticket to collect from post office rather than ringing the door bell. Why would you bother to show up in the door steps and not deliver the item, it's beyond me.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Ariel

ArielMetropolitan Adelaide, SA

  • 2 reviews
  • 5 likes

High cost, super slow delivery

published

Firstly, waiting 13 days for a parcel sending from VIC to SA ( ridiculous!). Secondly, I’ve been home all day to receive the parcel but the delivery guy just left a collection card without knocking the door. I have to walk to post office collect it myself after4:30pm. Informed this issue to local post office, the lady said : nothing I could do, I’m just a post office officer. (Of course, what can you do?) How could you guys increase postage/ delivery costs every year but unable to provide the basic service?! Disappointed!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
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Michael B.

Michael B.Wide Bay-Burnett, QLD

Disgraceful Service

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
5 comments
Australia Post
Casey K.Australia Post
Michael B.
Michael B.
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Dave5871

Dave5871Sydney, NSW

  • 3 reviews
  • 7 likes

Faster to walk

published

My last parcel took exactly 186 hours (just over a week) to travel 36km within metro Sydney.
Thats an average parcel speed of 0.2kph.... Walking speed is 4.0kph
The tracking system is useless. it gives no estimated delivery date worse it now gives no idea what city or even what state the parcel is located during the delivery cycle.
Overall terrible service, no wonder so many businesses use courier services these days.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Bill

BillMelbourne

  • 40 reviews
  • 30 likes

Terrible and careless

published

Just received a tennis racquet yesterday. Thank goodness my wife was there when the delivery guy arrived. He was just about to throw the tennis racquet into the house like a newspaper when she explained we have a gate!!! He wasn't in uniform so suspect he was some form of contractor. Incompetent and rude. Shame on Aust post. We deserve better.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
4 comments
Australia Post
Priscila L.Australia Post
Australia Post
Priscila L.Australia Post

Hi Bill,

I recommend sending me a private message with the details requested and remove your comment as this is a public forum.

Bill
Bill

How do I dm you?

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Ron

RonSouth East Queensland, QLD

  • 5 reviews
  • 3 likes

Can not believe companies still use them

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australia Post
Casey K.Australia Post
Ron
Ron
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Another R.

Another R.Perth, WA

Absolutely Ridiculous!

published

ordered a Halloween costume during the last week of September. Arrived 4 days AFTER Halloween. It took you just over a month to deliver an item from one side of Australia to the other.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Francois

FrancoisBrisbane

  • 4 reviews
  • 6 likes

What has happened at Auspost

published

Ordered equipment online from Victoria. Was picked up on 15/10/2020 from supplier and only reached me ( in Brisbane) on 28/10/2020. Response to enquiry was simply - we are very busy. Other deliveries I have had recently were quick. It seems the ball has been dropped. For this delivery I would have liked to score ZERO.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australia Post
Priscila L.Australia Post
Francois
Francois

Hi. I dont think I would like to use auspost again to be honest. Thanks for your comments

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Debi Slinger

Debi SlingerGreater Melbourne (Outer), VIC

  • 21 reviews
  • 16 likes

Doing the best they can in Covid-19 times

published

Ive had a number of parcels sent to me and with their tracking ability, I know how far they are away. That keeps my anxiety at bay, knwung they are held up in processing or even with the postal delivery person. It's a challenging time with Covid-19 and Australia Post are doing their best to get the job done without comprising the health of their staff.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

*tear* that means a lot Debi, thank you for taking the time to leave us this compliment. These times are tough, especially for those in Melbourne but we're getting there!!

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Mick

MickSouth-Eastern Region, NSW

Left the parcel On the step

published

Little Parcelbox delivery.
The postie/delivery person couldn't be bothered to walk up stairs to the leave it by the front door instead left it on the 2nd step IN PLAIN SITE!!!!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australia Post
Michael M.Australia Post
Mick
Mick

Reply to PM Sent

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Scott M

Scott MMelbourne

  • 7 reviews
  • 5 likes

Terrible (Like Keepings off)

published

I would like to think everyone is doing their best during these times. But cutting deliveries seems to have just made things worse. I watched tracking in a parcel coming less than 25 km. It went to "We've got it" for 2 weeks. Then to "It's in it's way" for another 2 weeks. Then to "it's coming today" for 3 days. It is not a people problem. It is a management problem at Aust Post. Really poor effort.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
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Ridiculous even during covid

published

Every other courier company is still managing to get still dropped to my place in 1-2 days , but Australia post haven’t moved or touched any of my 4 packages in the last 8 days.
The last item I received took approximately two weeks to arrive despite being posted from 30ks away.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Dunk

DunkBeerwah

  • 2 reviews
  • 9 likes

Pathetic woeful slower than a wet week

published

Once upon a time Australia post were reliable.
Australia post would not trust them to deliver ANYTHING 3 weeks late wow for a local delivery 2 suburbs away maybe hire people that can manage freight properly and have it sorted and delivered ontime not a month later.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australia Post
Ibne F.Australia Post
Dunk
Dunk

So how do you explain local parcel post 2 suburbs away over 2 weeks and still waiting how many sorting staff did you sack/lay off in Victoria unreliable not good enough stop using covid as an excuse for cutting costs

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nifco44

nifco44Sydney, NSW

  • 5 reviews
  • 3 likes

Terrible in every aspect

published

Reduced deliveries from daily to 3 times per week. When I was young it was 11 times per week, what we have now is a third world system but the upper managment is getting massive bonuses, what a joke!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Connie

ConnieGreater Melbourne (Outer), VIC

  • 6 reviews
  • 6 likes

Sick of the RIP OFF Prices

published

Delivery times are ridiculous how can Couriers Please still deliver with 3 days and it takes Australia Post 3 weeks Melb to Melb . We also need competition against Australia Post other postal offices this is getting out of control the prices are so high to post anything that its putting smaller sellers out of business. $8.95 for a tiny item to go in a satchel bag because it doesn't just fit in the envelope slot. $1.10 for one stamp my gward prices going up and up and up when will it end?

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
trompfy

trompfyGreater Melbourne (Outer), VIC

  • 217 reviews
  • 65 likes

Late deliveries

published

I ordered a couple of Maxwell & Williams White Basic Soho Rim Dinner Sets, Stanley Rogers Acacia Black Knife Block 6 Piece Set Stainless Steel, Stanley Rogers Cambridge 30pc Cutlery Set and Stanley Rogers Albany 8pc Steak Knife Set Stainless Steel but it was delayed and they all came late so I wasn't happy.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
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Page 1 of 4
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Questions & Answers

Jason

Jasonasked

Domestic Parcel Post (Standard)

Hello,
Need update for Parcel R637183032518961 to 2747. Transferred from Chullora NSW to Redbank Qld????
Thanks,J

1 answer
Australia Post
Alice F.Australia Post

Hi Jason,

I'm not sure why R637183032518961 ended up detouring via Qld since it does seem to be going to 2747. The sorters in Brissy will have picked up on the discrepancy when they sorted it on Monday, so going by our current delivery time frames between Qld and NSW, I'd expect delivery on Monday.

Alice

jenp

jenpasked

Domestic Parcel Post (Standard)

I was expecting a delivery on Friday 30/04, my parcel said it was onboard for delivery but I never received it. Now it is showi g as 'delayed'. What has happened? My tracking number is XB35001450

1 answer
Australia Post
Alice F.Australia Post

Hi Jenp,

I can see why you'd be worried! If your parcel was showing "onboard for delivery" last week it should have been delivered that day.

As it hasn't been, please fill in this form here https://tinyurl.com/3wd6ds7x so we can investigate with the driver for you.

Alice

Tony

Tonyasked

Domestic Parcel Post (Standard)

Hi I've been waiting for a parcel for a week now, apparently the machines had trouble reading the address label and it was stuck in Brisbane. Could you have a look and let me know how it's going please? The tracking No is R431695012409498006120907

1 answer
Australia Post
Cat P.Australia Post

Hey Tony,

I've had a look at R431695012409498006120907 and based on the scan I can see from yesterday, it looks like any issues we were having have been corrected. I'd allow until Thursday for it to be delivered, but if not, let us know again and we can get an investigation underway.

- Cat

See all Australia Post Domestic Parcel Post (Standard) questions

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Australia Post Domestic Parcel Post (Standard)

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