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Aus Post taking 5 days to deliver from Heidelberg West to Melbourne 3000
My parcel estimated date was 17th of July then got delayed which I understand but I still haven’t got any tracking after the 16th which says it was in Thomastown. How long does it take!
Pay for Home Delivery- But you pick up from Post Office!!
I pay for home delivery but never get parcels delivered to home. I have tried MULTIPLE times to get parcel delivered home. I just see a card saying no one was home and pick it up from the local post office (LPO). I have recently stayed home the whole day and waited for an important parcel and found that the post man just dropped a card along with the other mail to pick up my parcel. Aus Post is fraudulently charging home delivery but the parcels are dropped off at the LPO & the individual needs to pick it up. Use another courier company if possible.
MrsThriftySouth East Queensland, QLD
- 55 reviews
- 13 likes
Their motto is "We deliver". I say, yeah, when you feel like it!
I was expecting a package to arrive from Melbourne on Wednesday, 5th June. Received an email that said the package would be arriving on the Wednesday. Good. I stayed home all day. And waited. And waited. And waited. 8pm came around & I thought I may as well turn the outside light off now! Next morning, on Thursday, 6th June, I saw an email saying the package would be delivered today. Ok. Good. Stayed home all day again. It turned up at 4.15pm. I found out that when it arrived here in Brissie on the Wednesday, it was put on a truck & sent to the...wrong depot at Pinkenba. Should of been put on a truck to the Bald Hills depot instead! Hence, why it arrived on my doorstep onThursday instead. How hard is it to get packages onto the right truck, heading to the right depot? 10 yr olds could do it better! I could of gone out on the Thursday, & not interrupted my day by waiting around at home again, but then I would of had to make a special trip to my local post office, & then I would of had to stand in a long queue for goodness knows how long. I am just very thankful my package wasn't lost, as so many are reporting in their reviews. Australia Post - get your act together!!! You're absolutely useless & are an embarrassment to this country!!! The management & CEO'S need lessons in customer service!!! You could learn a whole lot about customer service by taking note of how NZ Post do things!!! I have 2 words that, I think, describe you perfectly - Totally incompetent!!!!
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How can that be possible every time I specify ‘Do not leave the parcel unattended when noone’s home, send it to the post office ‘ and they always do the opposite. They just leave it in front of the house no matter how crazy the weather is. What’s the point asking for special requirement if you never take care of it? Besides some delivery guys were really rude and they didn’t even confirm the receivers’ name. Poor services. And very uncompetitive pricing.
Getting Updates to receiving parcel! Poor service! Recommend use another service!!
Will email saying your Item is coming tomorrow.Tomorrow comes then receive a email say delayed delivery It is now the following day.This has become a regular thing with them and is a JOKE!
- Domestic Parcel Post (Standard)
The mail man keeps leaving me a card for my parcels I keep complaining online the problem gets fixed for a while and there we go again my building has an intercom 5m away from the postman's bike in his line of sight yet he prefers to be lazy and leave me a card he did it more than 30 times and Australia Post just simply won't care.
Questions & Answers
Need update for Parcel R637183032518961 to 2747. Transferred from Chullora NSW to Redbank Qld????
I'm not sure why R637183032518961 ended up detouring via Qld since it does seem to be going to 2747. The sorters in Brissy will have picked up on the discrepancy when they sorted it on Monday, so going by our current delivery time frames between Qld and NSW, I'd expect delivery on Monday.
I was expecting a delivery on Friday 30/04, my parcel said it was onboard for delivery but I never received it. Now it is showi g as 'delayed'. What has happened? My tracking number is XB35001450
I can see why you'd be worried! If your parcel was showing "onboard for delivery" last week it should have been delivered that day.
As it hasn't been, please fill in this form here https://tinyurl.com/3wd6ds7x so we can investigate with the driver for you.
Hi I've been waiting for a parcel for a week now, apparently the machines had trouble reading the address label and it was stuck in Brisbane. Could you have a look and let me know how it's going please? The tracking No is R431695012409498006120907
I've had a look at R431695012409498006120907 and based on the scan I can see from yesterday, it looks like any issues we were having have been corrected. I'd allow until Thursday for it to be delivered, but if not, let us know again and we can get an investigation underway.
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