?
? !
1 photo
Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 993 reviews · View Statistics

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
Daniel G

Daniel GMetropolitan Adelaide, SA

  • 5 reviews
  • 1 like

Prices poor, delivery and notification great.

published

OZ Post are getting pricey. It's becoming a case of allowing competition to creep in just based on their escalating prices. Mismanagement or a money grab?
Fortunately their delivery and communication/tracking makes it somewhat forgivable as they've never lost something (for me) and their notifications are great.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Sendle

Looking for Couriers?

Read the reviews for Sendle

8,793 reviews
Ad
Adam

Adam

  • 9 reviews

Variable but overall quality is good

published

I've had my share of issues with Australia Post (hence the only 4 stars), and perhaps it is just there area I am in now, but the service has been consistently good for a while. Whether it is sending documents around Australia or the multitude of deliveries, I consistently find items arrive quickly and reliably and their app is fantastic. The most recent one was no exception.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Other Couriers
Previous
Zoom2u
Zoom2u
4.8
(678)
Dogtainers
Dogtainers
4.7
(599)
PACK & SEND
PACK & SEND
4.5
(4,709)
Parcelpoint
Parcelpoint
4.5
(2,949)
Next
Harry

HarryVictoria

  • 6 reviews
  • 22 likes

Abusive drivers

published

Made a few complaints about parcels not getting delivered to my property with everything being taken straight to the post office for no reason. I was told the driver would change his ways and indeed he did as I watched him throw my next parcel at my house with force!!!

So I proceeded to make another complaint and was told a new driver would be appointed. The new diver knocked on my door today and told me I made a false complaint against ‘his friend’ and was told by his boss to tell me it was impossible to see what I was claiming. So in short I was lying...

Seriously I am fed up and don’t want your company visiting my property anymore. Sick of being harassed by your workers who I am paying to deliver a service they cannot complete.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
3 comments
Australia Post
Casey K.Australia Post
Harry
Harry
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Michael

MichaelSydney, NSW

  • 3 reviews
  • 4 likes

Caring flexible employee

published

My local post office is now closed on the weekends being a Monday - Friday 8-5 worker I was unable to retrieve my package.

There was a lovely employee Sanja Taylor from Richmond post office that happily sent this without charge to my place of business.

Very polite and helpful, thank you.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Bob

BobSydney, NSW

  • 7 reviews
  • 4 likes

AustPost are faking customer signature signed by themselves

published

In the past month, we had several high valued deliveries and all required signatures. We were waiting at home and sticked note on the door asking to knock the door or using door chime for deliveries. But Austpost postman had simply dropped all parcels at our carport without knocking the door for signature. We could only know parcels had been delivered after received tracking notification.
It looks like that Austpost is encouraging their staff to illegally fake customer signature regardless I had complained to this issue.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
5 comments
Australia Post
Priscila L.Australia Post
Bob
Bob
Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!

One star because I can't give zero

published

The last two parcels I have had sent to me have shown up on tracking as awaiting collection at Wilton GPO. But both times I have never gotten a pick up slip in my mailbox. This have never been a problem before Has the contractor in the area changed. If so it seems they are not doing their job. Both times the parcel was at the GPO so why didn't I get a slip in my mailbox, the box has a lock so it cannot of been stolen. The drivers/contractors around here are not even trying to deliver my stuff. Don't blame COVID-19 for delays or other errors this virus has been around for over a year now and business is booming for all delivery companies. Spend some of the profits on providing the service the customers are paying for.

Wilton 2571

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Sendle

Looking for Couriers?

Read the reviews for Sendle

8,793 reviews
Ad
Veronika

VeronikaCanberra 2600, ACT

  • 45 reviews
  • 5 likes

Honestly never any issues

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australia Post
Priscila L.Australia Post

Hi Veronika,

Thanks so much for your positive review, it means a lot to us! I hope your dog is doing okay and I'll be happy to track the supplements for you if you can share the tracking number with me?

Veronika
Veronika

She’s up and down, I’m hoping the shark cartilage powder and bone broth powder help, I got 50g of both to test if she can handle it and how she does on it before committing to larger amounts. Sent you the tracking via the other send message function.

Similar opinion? Write a review on ProductReview.com.au!
Ruth

Ruth

  • 3 reviews
  • 3 likes

Always been amazing!!

published

I just want to say how helpful Auspost has always been with my packages. I order multiple packages to be delivered to my house each month through Auspost and they always provide me with estimated delivery dates. They’re never late to deliver and things turn up in perfect condition. Not to mention sending me text reminders when things are arriving the morning of. I just ordered a mattress and the courier chosen by the company was Aramex. They won’t provide me with any information on my package and don’t even have a contact number I can call to discuss the estimated delivery date of my mattress. I’m so thankful that Auspost has always been so helpful to me and I will only stick with them or Startrack from now on!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much for your positive review, it really helps us! :)

Similar opinion? Write a review on ProductReview.com.au!
Sharon

Sharon

  • 3 reviews
  • 2 likes

Best Christmas shopping ever

published

On Sunday 13th December I ordered my Christmas shopping online. All of my parcels (6 in total) arrived within 6 days. I had fantastic service including my local post office

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much for your review Sharon :) hope you have an amazing Christmas!

Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Mr Bass

Mr BassGreater Melbourne (Outer), VIC

  • 8 reviews
  • 1 like

I can’t believe how awesome Australia Post have been during lockdown

published

Being stuck working from home and reliant on internet shopping, I can’t believe how awesome Australia Post have been throughout the pandemic! The delays have not been as bad as expected and multiple deliveries have been spot on. Also, the drivers have been super friendly and courteous. When we needed them to step up, they did! Thank you

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Kim

KimVictoria

  • 2 reviews
  • 1 like

Great postys

published

Thumbs up for the postys there great polite helpful pity there management didnt stop mucking them around good on the on rd postys keep up the good work...stop changing our postys management get a grip

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

I love my postie! They do so much and deserve more recognition!

Similar opinion? Write a review on ProductReview.com.au!
Amy

AmyNorth Queensland, QLD

Excellent Service!

published

The staff are always very friendly and efficient when I arrive to collect my parcels. Great experience and staff display great customer service to clients whenever I visit the post office.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Sendle

Looking for Couriers?

Read the reviews for Sendle

8,793 reviews
Ad
Kay Jay

Kay JayGreater Melbourne (Outer), VIC

  • 5 reviews

Delivery drivers are not wearing their masks correctly

published

On three separate occasions, delivery drivers have not been wearing their masks correctly.
1) Nose uncovered
2) Nose and mouth uncovered
3) Nose uncovered

This is just not good enough. This has been reported but I doubt anything has been done.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
3 comments
Australia Post
Priscila L.Australia Post
Kay Jay
Kay Jay

You are right in that it's not a good enough excuse. A mask that moves around to the point of not being on someone's face at all, is just a lack of care. The reference number(s) are 36224607 & 36056845.

Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
MichelleM

MichelleMSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Grateful Customer

published

My first major foray into online shopping, due to lockdown. After ordering from many different suppliers and locations, my postie delivered everything with great care ( and astonishment as I never received much mail before ). Yes, things took longer than expected, SOMETIMES, but overall I am very satisfied with the personal but professional service from my mailman and my local post office. They too, should be acknowledged for their exemplary efforts during these anxious times.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
3 comments
Australia Post
Priscila L.Australia Post

Hi Michelle,

I had to share your review with the rest of my team to give them a smile, we're all in Melbourne so any positivity we can get really helps. Glad your first online shop experience was good, here's to many more :)

MichelleM
MichelleM

Wish I could thank you more and hope you all get a pay rise!

Australia Post
Ibne F.Australia Post

Amen :)

Similar opinion? Write a review on ProductReview.com.au!
Other Couriers
Previous
Smart Send
Smart Send
4.1
(1,410)
Sendle
Sendle
4.0
(8,793)
comGateway
comGateway
4.2
(63)
Transdirect
Transdirect
3.5
(2,514)
Next
parminder189

parminder189Greater Melbourne (Outer), VIC

  • 3 reviews

It’s amazing

published

Accurate time and tracking most of the time, in COVID they are busy as everyone know about that but they still trying to deliver on time moreover they mention already it could take few days extra.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much for your review, it really helps through these busy times!

Priscila

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Jot

JotMurrumbidgee Region, NSW

  • 2 reviews
  • 1 like

Perfectly on Time

published

I always receive my packages within given time frame.. I only once had my package delayed and the customer service team helped me promptly to find it out.. Thanks Australia Post

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

We're here to help Jot :) I appreciate you taking the time to leave this review.

Similar opinion? Write a review on ProductReview.com.au!

fast, very reliable!

published

Everytime I have had a delivery from Australia post it has been on time! Great service! I highly recommend anyone using Australia post, delivery drivers are very respectful and friendly. Never had a problem.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the positive vibes, Chantelle. I'm glad we've been able to provide you great service. Enjoy the rest of week!

Similar opinion? Write a review on ProductReview.com.au!
Danielle

DanielleGreater Melbourne (Outer), VIC

  • 3 reviews
  • 1 like

regular user

published

Even during covid lockdown I've had great Australia Post service both sending and receiving parcels Australia wide. They're great people at the Post office and our postie is alqays friendly.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much for your review, it really helps :)

Priscila

Similar opinion? Write a review on ProductReview.com.au!
Sendle

Looking for Couriers?

Read the reviews for Sendle

8,793 reviews
Ad
CRYSTAL

CRYSTALSouth East Queensland, QLD

  • 4 reviews
  • 3 likes

I am very happy with the great customer service and delivery

published

Package arrived at expectation and good condition. The tracking was very helpful. I can fully recommend Australia Post as reliable and helpful as sometimes the post maybe held up. Thanks

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Krystal J S.

Krystal J S.

  • 3 reviews
  • 1 like

Great, punctual and efficient service!

published

Aus Post have really upped their game. Their service is absolutely fantastic. I have had a total of 15 items delivered within the last 2 months and I have been well informed with each and every delivery. Despite the lockdown here in Melbourne, they still manage to deliver on time! Love the service!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post

Thanks Krystal :)

Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 6
See all Australia Post reviews

Questions & Answers

User

Userasked

Domestic Parcel Post (Standard)

I have a postage package that was expected to be delivered on the 6th or the 7th of April and I can see it has been sitting at Strathfield since then. When can I expect delivery of this parcel?

3 answers
User
User

Tracking number is TMP1969000403003756078094

Australia Post
Alice F.Australia Post

I'm sorry that TMP1969000403003756078094 is taking longer than expected to get to you.

Looking at our current delivery time frames to you from WA, tomorrow would actually be the expected delivery date when counting from posting, and when counting from the last scan, it would be the 14th, so it shouldn't be long now.

User
User

Ok. Thank you.

Carli

Carliasked

Domestic Parcel Post (Standard)

Hi, my tracking number is 33LMN500701701000931508, I haven’t received an update since Thursday 1 April, can you please advise the status of my delivery/ETA?

Thanks,
Carli

1 answer
Australia Post
Alice F.Australia Post

Hi Carli,

Delivery between Vic and Qld is currently taking between 1 and business days, so the expected delivery date for 33LMN500701701000931508 would be any weekday between now and the 13th.

Paul B.

Paul B.asked

Domestic Parcel Post (Standard)

i have a parcel that left Sydney West on 24 March 33FJV155258901000930309 which appears to be still in transit to Perth WA on 31 March. Is there any update on this item (which is a birthday present..)

2 answers
Australia Post
Casey K.Australia Post

Hey Paul,

Our website is currently advising most parcels from NSW to WA are arriving within 6 business days but to allow up to 8:

https://auspost.com.au/service-updates/domestic-delivery-updates

Looks like it has arrived at a local delivery facility in Perth today so hopefully you'll see it out for delivery shortly. It does look like it may be going to a business address though and businesses may sometimes have alternative delivery arrangements in place such as diversions to a PO Box or something like that. In these cases, there may be a mail courier service who brings mail to the office so depending on their pick up schedules, delivery time can vary.

If you're not sure what kind of delivery arrangements are in place for this address, I'd recommend speaking with whoever at the business does handle the mail arrangements.

Paul B.
Paul B.

Many thanks for the reply

See all Australia Post Domestic Parcel Post (Standard) questions

Get an answer from our members and Australia Post representatives

Australia Post Domestic Parcel Post (Standard)

Other Couriers

Previous
Zoom2u

Zoom2u

4.8
(678)
Dogtainers

Dogtainers

4.7
(599)
PACK & SEND

PACK & SEND

4.5
(4,709)
Parcelpoint

Parcelpoint

4.5
(2,949)
Jetpets

Jetpets

4.3
(672)
Big Post

Big Post

4.4
(154)
Interparcel

Interparcel

4.1
(2,002)
Smart Send

Smart Send

4.1
(1,410)
Sendle

Sendle

4.0
(8,793)
comGateway

comGateway

4.2
(63)
Transdirect

Transdirect

3.5
(2,514)
Next

See all Couriers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Sendle

Sendle

8,793 reviews
Ad