1 photo
Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.5 from 1,578 reviews · View Statistics
Listing monitored by Australia Post

Reviews

Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail

Postie left we missed you card

published

Whenever I order stuff online, I always deliver to a parcel locker because it seems I always miss my delivery.

Today, I ordered something that wouldn't accept a parcel locker. I left a note I am working from home today, expecting another courier to pick something up, and I caught the postie stealthy trying to leave a we missed you card - didn't ring the doorbell, didn't knock. He sheepishly gave me my parcel.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Debbie
DebbieGreater Melbourne (Metropolitan), VIC

Very disappointed, yet again.

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Thomas Nguyen
Thomas NguyenSouth East Queensland, QLD

Poor and unresposible service! My address is in the heart of Brisbane and they always redirect it to a local post office

published

Australia Post workers always try to cut corners and redirect my parcels to a local post office, instead of shipping them to my easily accessible and city-centered apartment. Poor service!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Nate
NateThe Mallee, VIC

Absolutely useless

published

Several times you have delivered my mail/post to my neighbours house, like if you read the parcel it clearly has my address not the neighbours so seriously you guys absolutely useless can’t even deliver stuff and it’s supposed to be your job to do it, like if you messed up once or twice I can understand that but this is happening nearly every time.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all

Abysmal, so slow.

published

Looking online I can see that thousands of people are dissatisfied with the postal service. This is meant to be an essential service, but it might as well not exist.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Diedre N.
Diedre N.South East Queensland, QLD
  • 5 reviews
  • 2 likes

Why do I redirect

published

Parcels always delivered when not at home. I redirect as they can be stolen in my area no safe place to leave them. Why do I even bother. Maybe time to get a po box

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Carinya
CarinyaSydney, NSW

Parcels thrown over the fence to the ground

published

The items are always delivered when they say its going to be delivered. However, even if I am home, the parcels are always left near my doorstep (not on my doorstep). The last item that was delivered was thrown over the fence (this was witness by the electrician who was working outside my place). The box was damage, thank goodness, the item inside was not damaged. I would have been very upset if it was. From previous reviews, it appears there is not a lot of care taken with the delivery of parcels. There must be a standard for delivery of parcels so that parcels are in good condition.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
David C.
David C.Sydney, NSW

Illiterate driver

published

I have spinal collapse, and asked supplier to state that on the label, together with request to leave on the table we have by the back door. That was done, clearly, and yet the driver left the two 15kg parcels ON THE FLOOR< RIGHT BY THE TABLE!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Winnie
Winnie
  • 4 reviews
  • 4 likes

Delivery guys never attempt to deliver to apartments

published

I live in an apartment. Someone is home most of the time. Yet if the parcel doesn't fit our letter box, it gets taken straight to the post office for collection. It is a serious problem, especially when I order items that are quite bulky. For an old lady, dragging the item home is a considerable challenge. Our post office is quite small. Staff there complain about that too because they keep running out of room.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
HEAD
HEADsydney
  • 75 reviews
  • 87 likes

Aust gouge post

published

Are we subsidizing daigou post to china ,maybe the chinese government own a bigger share of Aust post.
Every 1/4 the rates go up why,to subsidize their chatswood daigou opperation?
When you ask the workers in aust post just get a shudder of embaressment thats all. And that is all Greed greed and more greed.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Alice F.Australia PostSend a private message
HEAD
HEAD
HEAD
HEAD

And just received a registered mail envelope,containing deeds left on my doorstep ,not good enough australia gouge post,yet you charge for a service and fall short .this should have been redirected to my local post office.

Similar opinion? Write a review on ProductReview.com.au!

Terrible service with difficult to access customer service

published

Said they had attempted delivery when they hadn't. At home all day waiting for parcel that Australia Post said was to be delivered that day. At the end of the day got an email saying they attempted delivery but no one was home. A blatant lie. No one came to our door. It was raining so I suspect the driver didn't want to get out of the vehicle. Very difficult to get customer service. Then they couldn't do anything anyway. Was delivered the next day. Extremely frustrating.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Alice F.Australia PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!
p1ss3d0ff customer
p1ss3d0ff customer
  • 4 reviews
  • 1 like

constantly delivers to the wrong address

published

you have delivered parcels to the post office in the wrong town three times. one time it happened, when I finally got on to one of your representatives, it was very clear that he was unaware there is a post office in my town. are you really so disorganized and incompetent that your sorting agents don't know where the post offices are? must I include a map every time I buy something online, and the seller glue it on the parcel, complete with crayon markings on all post office locations? I'm sick of telling you. get it right!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Alice F.Australia PostSend a private message
p1ss3d0ff customer
p1ss3d0ff customer
Australia Post
Alice F.Australia PostSend a private message

That's what I want too, but without seeing a tracking number that has had that detour, I can't tell where the issue might be happening, so I can't do anything to fix it.

Alice

Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
K M.
K M.Sydney Surrounds, NSW
  • 7 reviews
  • 19 likes

I paid what they asked. I want the service that I paid for.

published

Nothing gets delivered to my house except for cards saying "pick up after 4pm" by a postie on a bike. Isnt delivery part of the service I paid for. If I owed Australia post they would come to collect. I paid the amount Australia Post asked for the postage, I want what I paid for. This is stealing. Update: I am impressed with the way that bad reviews are smothered with good reviews within hours of them being posted, and the worthless responses by Australia Post. Productreview.com.au must be able to see that these "good reviews" are suspicious they seem to be from Australia post groupies.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia PostSend a private message
K M.
K M.
Australia Post
Casey K.Australia PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Lee
LeeHobart, TAS

Aust post XL box if it weighs less than 5kg they dont need to measure it and change any more than flat rate of $18.95

published

This happened with my postage today. Went back questioned they did reversal. If it's one of there extra large boxes it full. And it is 5kg or below. The cost should be $18.95

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Alice F.Australia PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Harry
HarryVictoria
  • 6 reviews
  • 22 likes

Abusive drivers

published

Made a few complaints about parcels not getting delivered to my property with everything being taken straight to the post office for no reason. I was told the driver would change his ways and indeed he did as I watched him throw my next parcel at my house with force!!!

So I proceeded to make another complaint and was told a new driver would be appointed. The new diver knocked on my door today and told me I made a false complaint against ‘his friend’ and was told by his boss to tell me it was impossible to see what I was claiming. So in short I was lying...

Seriously I am fed up and don’t want your company visiting my property anymore. Sick of being harassed by your workers who I am paying to deliver a service they cannot complete.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia PostSend a private message
Harry
Harry
Australia Post
Casey K.Australia PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 2
See all Australia Post reviews

Questions & Answers

FGS
FGSasked
Domestic Parcel Post (Standard)

Always seem to be long delays. Covid has well and truly died now and you would think the business would have enough knowledge by now on how to execute scenario planning regardless. They don't even bother with excuses anymore. It just seems to sit at 'received for processing for days before moving to the next state for yet more (eventual) processing. The so-called on time (7 days) gets changed to just say 'updated' with an extra week added on and no further information. Surely there is a more efficient way to manage the postal service by now. Why do Aus Post execs get so much for doing so little. So much wastage ...

1 answer
Jay V.
Jay V.

Yeah I have a similar thing from mount waverly aust post.

Fang-Ling K.
Fang-Ling K.asked
Domestic Parcel Post (Standard)

The info shows Incorrectly sorted and forwarder to correct location. Actually, it arrived at the post office 3km away from my house last night and is now being sent back to the city (about 52km away). This means it will arrive with a delay of at least three days. Can I trouble you to make sure it doesn't get sent to further? No. AMQ575008301000935001

1 answer
Jase
Jase

No, you may not. We are nothing to them. Bow down and accept your fate :)

Lisa
Lisaasked
Domestic Parcel Post (Standard)

I am waiting for my passport and it has been sitting at like this for 5 days - Item processed at facility

DANDENONG SOUTH VIC. I am hoping to fly next week. Do I cancel my holiday? Will it arrive in time?? Please help. I lodged a tracking question and have had no answer and it is still sitting there today. My number is 564377274018.
My partner is also waiting for his passport.

Lisa

1 answer
Jase
Jase

Auspost does not care.

See all Australia Post Domestic Parcel Post (Standard) questions

Get an answer from our members and Australia Post representatives

Australia Post Domestic Parcel Post (Standard)

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.