Australia Post Domestic Parcel Post (Standard)

Whenever I order stuff online, I always deliver to a parcel locker because it seems I always miss my delivery.

Today, I ordered something that wouldn't accept a parcel locker. I left a note I am working from home today, expecting another courier to pick something up, and I caught the postie stealthy trying to leave a we missed you card - didn't ring the doorbell, didn't knock. He sheepishly gave me my parcel.

Received a text message that my parcel was to be delivered today 16/03/2922. If I was not at home it would be taken to the post office. I was home all day as was a family member also. Saw a Aust post van pull up our front of my house doing deliveries but none came. Thought it might be coming with another driver. Nothing came. Then at 6.30 that evening I received a phone call from a neighbor (lucky myself mobile was on the parcel) telling me she had the parcel. My street number is 226 and my parcel was delivered to 212. I would also ask why was ...

Australia Post workers always try to cut corners and redirect my parcels to a local post office, instead of shipping them to my easily accessible and city-centered apartment. Poor service!

Several times you have delivered my mail/post to my neighbours house, like if you read the parcel it clearly has my address not the neighbours so seriously you guys absolutely useless can’t even deliver stuff and it’s supposed to be your job to do it, like if you messed up once or twice I can understand that but this is happening nearly every time.

Looking online I can see that thousands of people are dissatisfied with the postal service. This is meant to be an essential service, but it might as well not exist.

Parcels always delivered when not at home. I redirect as they can be stolen in my area no safe place to leave them. Why do I even bother. Maybe time to get a po box

The items are always delivered when they say its going to be delivered. However, even if I am home, the parcels are always left near my doorstep (not on my doorstep). The last item that was delivered was thrown over the fence (this was witness by the electrician who was working outside my place). The box was damage, thank goodness, the item inside was not damaged. I would have been very upset if it was. From previous reviews, it appears there is not a lot of care taken with the delivery of parcels. There must be a standard for delivery of parcels so that parcels are in good condition.

I have spinal collapse, and asked supplier to state that on the label, together with request to leave on the table we have by the back door. That was done, clearly, and yet the driver left the two 15kg parcels ON THE FLOOR< RIGHT BY THE TABLE!

I live in an apartment. Someone is home most of the time. Yet if the parcel doesn't fit our letter box, it gets taken straight to the post office for collection. It is a serious problem, especially when I order items that are quite bulky. For an old lady, dragging the item home is a considerable challenge. Our post office is quite small. Staff there complain about that too because they keep running out of room.

Are we subsidizing daigou post to china ,maybe the chinese government own a bigger share of Aust post.
Every 1/4 the rates go up why,to subsidize their chatswood daigou opperation?
When you ask the workers in aust post just get a shudder of embaressment thats all. And that is all Greed greed and more greed.

Said they had attempted delivery when they hadn't. At home all day waiting for parcel that Australia Post said was to be delivered that day. At the end of the day got an email saying they attempted delivery but no one was home. A blatant lie. No one came to our door. It was raining so I suspect the driver didn't want to get out of the vehicle. Very difficult to get customer service. Then they couldn't do anything anyway. Was delivered the next day. Extremely frustrating.

you have delivered parcels to the post office in the wrong town three times. one time it happened, when I finally got on to one of your representatives, it was very clear that he was unaware there is a post office in my town. are you really so disorganized and incompetent that your sorting agents don't know where the post offices are? must I include a map every time I buy something online, and the seller glue it on the parcel, complete with crayon markings on all post office locations? I'm sick of telling you. get it right!

Nothing gets delivered to my house except for cards saying "pick up after 4pm" by a postie on a bike. Isnt delivery part of the service I paid for. If I owed Australia post they would come to collect. I paid the amount Australia Post asked for the postage, I want what I paid for. This is stealing. Update: I am impressed with the way that bad reviews are smothered with good reviews within hours of them being posted, and the worthless responses by Australia Post. Productreview.com.au must be able to see that these "good reviews" are suspicious they seem to be from Australia post groupies.

This happened with my postage today. Went back questioned they did reversal. If it's one of there extra large boxes it full. And it is 5kg or below. The cost should be $18.95

Made a few complaints about parcels not getting delivered to my property with everything being taken straight to the post office for no reason. I was told the driver would change his ways and indeed he did as I watched him throw my next parcel at my house with force!!!

So I proceeded to make another complaint and was told a new driver would be appointed. The new diver knocked on my door today and told me I made a false complaint against ‘his friend’ and was told by his boss to tell me it was impossible to see what I was claiming. So in short I was lying...

Seriously I am fed up and don’t want your company visiting my property anymore. Sick of being harassed by your workers who I am paying to deliver a service they cannot complete.