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Personally haven't had any problems
Haven't had any problems really with Australia Post, all my packages come on time and my local delivery driver is always very nice and handles my packages with great care :)
But once I did have an important letter I was sending to a PO Box at Collins St get sent to a post office in South Yarra and it added an extra 3 days in transit before I got to where it needed to go
Always Delivers (although not always on time).
I've had over a dozen packages delivered by Australia Post's Parcel Post service. Whilst they could be better at delivering on-time, I've only once had to contact them to chase up a parcel. Australia Post's service is FAR superior than other "Courier" companies I've had packages delivered through, so I feel they deserve a decent review.
Late but okay experience
ordered a package from QLD to VIC, the package was held in dandenong facility for about a week but was delivered just fine a few days after the expected timeframe but at least it wasnt horrendously late or damaged. but thats probably the best you can expect these days
They work hard
Australia Post guys have been working extra hard in recent years with all the lockdowns and stuff. Not every member is equally useful and polite but overall they managed to carry out the duties with dignity. Shame my international shipping was a different story but again - COVID
A box of beer was missing in transit, but Australia post has recovered it and delivered it.
Purchased a box of beer from CUB on ebay three weeks ago, seller despatched my order very quickly. but the whole box was missing in transit.
It took more than one month for Australia post to recover it, it's very unpleasant experiences, but it's finally delivered.
Australia post deliveries are slow, but I have to admit, the delivery system is reliable.
Aust gouge post
Are we subsidizing daigou post to china ,maybe the chinese government own a bigger share of Aust post.
Every 1/4 the rates go up why,to subsidize their chatswood daigou opperation?
When you ask the workers in aust post just get a shudder of embaressment thats all. And that is all Greed greed and more greed.
Online shopping deliveries
Postal delivery service had sunk to an all time low in Australia in the past few years but having recently bought a few things on line I must say that even despite Covid circulating they came in a very timely manner when I thought they would takeaway longer. Let’s hope this continues!
A tough gig during tough times
Sold items through ebay/gumtree are arriving to my buyers quickly and without delay. I have only received positive feedback for buyers experience. Well done to the team at Australia Post.
Very good delivery service
Very good delivery service from start to finish with tracking numbers and estamit delivery times and dates for approximate time of drop off or other pick up location to nearest post office.
- Domestic Parcel Post (Standard)
Variable but overall quality is good
I've had my share of issues with Australia Post (hence the only 4 stars), and perhaps it is just there area I am in now, but the service has been consistently good for a while. Whether it is sending documents around Australia or the multitude of deliveries, I consistently find items arrive quickly and reliably and their app is fantastic. The most recent one was no exception.
Queens land to NSW via PERTH
Posted with tracking number on 23 April in Queensland registered in Perth Western Australia of all places on 1 March (day which was supposed to be delivered to moi) didn't get to Sydney till the 4 March delivered 5 March, thankfully it arrived but why send mail to the totally opposite side if this ‘Great Southern Land’ that doesn’t make fiscal sense
Thumbs up for the postys there great polite helpful pity there management didnt stop mucking them around good on the on rd postys keep up the good work...stop changing our postys management get a grip
Delivery drivers are not wearing their masks correctly
On three separate occasions, delivery drivers have not been wearing their masks correctly.
1) Nose uncovered
2) Nose and mouth uncovered
3) Nose uncovered
This is just not good enough. This has been reported but I doubt anything has been done.
What on earth is going on?!
Been checking my app for my delivery 10 times a day, up until 1pm today it showed it's in Welshpool WA.
All of a sudden at 2:30pm I get an email saying it's coming today!?
Check the app again, and it shows it was updated at 7am this morning...nope I checked a hundred times today from 6am onwards.
Been home all day, and it still says onboard for delivery...ok cool.
Go outside to find I've been carded. But the tracking hasn't even shown attempted delivery.
Can't live without it.
All my mail is delivered in good condition. My sent parcels have all arrived on time and in good condition. I have no complaints. I have been using Australia Post for 60 plus years.
The reviewer stated that an incentive was offered for this review
Questions & Answers
Always seem to be long delays. Covid has well and truly died now and you would think the business would have enough knowledge by now on how to execute scenario planning regardless. They don't even bother with excuses anymore. It just seems to sit at 'received for processing for days before moving to the next state for yet more (eventual) processing. The so-called on time (7 days) gets changed to just say 'updated' with an extra week added on and no further information. Surely there is a more efficient way to manage the postal service by now. Why do Aus Post execs get so much for doing so little. So much wastage ...
Yeah I have a similar thing from mount waverly aust post.
The info shows Incorrectly sorted and forwarder to correct location. Actually, it arrived at the post office 3km away from my house last night and is now being sent back to the city (about 52km away). This means it will arrive with a delay of at least three days. Can I trouble you to make sure it doesn't get sent to further? No. AMQ575008301000935001
No, you may not. We are nothing to them. Bow down and accept your fate :)
I am waiting for my passport and it has been sitting at like this for 5 days - Item processed at facility
DANDENONG SOUTH VIC. I am hoping to fly next week. Do I cancel my holiday? Will it arrive in time?? Please help. I lodged a tracking question and have had no answer and it is still sitting there today. My number is 564377274018.
My partner is also waiting for his passport.
Auspost does not care.
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