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Postie left we missed you card
Whenever I order stuff online, I always deliver to a parcel locker because it seems I always miss my delivery.
Today, I ordered something that wouldn't accept a parcel locker. I left a note I am working from home today, expecting another courier to pick something up, and I caught the postie stealthy trying to leave a we missed you card - didn't ring the doorbell, didn't knock. He sheepishly gave me my parcel.
Very disappointed, yet again.
Received a text message that my parcel was to be delivered today 16/03/2922. If I was not at home it would be taken to the post office. I was home all day as was a family member also. Saw a Aust post van pull up our front of my house doing deliveries but none came. Thought it might be coming with another driver. Nothing came. Then at 6.30 that evening I received a phone call from a neighbor (lucky myself mobile was on the parcel) telling me she had the parcel. My street number is 226 and my parcel was delivered to 212. I would also ask why was ...this not taken to a post office as it was just left at her front door. I find this very disappointing but it seems this is happening all too often. I am thankful that my neighbor made the effort to do Aust post job.
Personally haven't had any problems
Haven't had any problems really with Australia Post, all my packages come on time and my local delivery driver is always very nice and handles my packages with great care :)
But once I did have an important letter I was sending to a PO Box at Collins St get sent to a post office in South Yarra and it added an extra 3 days in transit before I got to where it needed to go
(Apart from the occasional hiccup) I find Australia Post to be highly efficient. My online orders usually arrive quickly - sometimes astoundingly quickly. My postman and the courier driver are friendly and helpful.
Excellent service & timely delivery
Parcels arrived before expected time in good condition. Notification system was excellent and provided all info needed - especially the arrival date so I could respond to and be prepared to accept it.
The best delivery person ever. 5 star!
The delivery man Rod went over and beyond delivering my parcel. I did not hear his knocking on the door, and he even called me 2 times, but to save me going to the post office to pick up my delivery he came back a third time so that I received my parcel today. I live on the third floor and on a lot of occasions deliveries are left at the bottom of the stairs. Rod is fantastic! He has delivered a few parcels to me and he has always got a smile on his face and a kind word to say. He is an asset to Australia Post! Go, Rod!
Star postie.She is awesome.
She always used my name when bringing my mail to my door.Always happy friendly.At times like this it helps to have this lady deliver.Thank you.Im sorry I didn't ask her name.
Several times you have delivered my mail/post to my neighbours house, like if you read the parcel it clearly has my address not the neighbours so seriously you guys absolutely useless can’t even deliver stuff and it’s supposed to be your job to do it, like if you messed up once or twice I can understand that but this is happening nearly every time.
Abysmal, so slow.
Looking online I can see that thousands of people are dissatisfied with the postal service. This is meant to be an essential service, but it might as well not exist.
Why do I redirect
Parcels always delivered when not at home. I redirect as they can be stolen in my area no safe place to leave them. Why do I even bother. Maybe time to get a po box
Parcels thrown over the fence to the ground
The items are always delivered when they say its going to be delivered. However, even if I am home, the parcels are always left near my doorstep (not on my doorstep). The last item that was delivered was thrown over the fence (this was witness by the electrician who was working outside my place). The box was damage, thank goodness, the item inside was not damaged. I would have been very upset if it was. From previous reviews, it appears there is not a lot of care taken with the delivery of parcels. There must be a standard for delivery of parcels so that parcels are in good condition.
Delivery guys never attempt to deliver to apartments
I live in an apartment. Someone is home most of the time. Yet if the parcel doesn't fit our letter box, it gets taken straight to the post office for collection. It is a serious problem, especially when I order items that are quite bulky. For an old lady, dragging the item home is a considerable challenge. Our post office is quite small. Staff there complain about that too because they keep running out of room.
They work hard
Australia Post guys have been working extra hard in recent years with all the lockdowns and stuff. Not every member is equally useful and polite but overall they managed to carry out the duties with dignity. Shame my international shipping was a different story but again - COVID
always bring my parcels early
great job. I always get my parcels 1 week earlier than they are supposed to arrive. I personally get great service. Even when my parcel is coming from a different country its still arrives early. Hands down amazing.
Due to Online buying I have numerous parcels delivered on a regular basis. In all the years of my dealings I have only had one parcel go astray. When my regular Australia Post Driver returned from holiday he soon tracked, and found my missing article. The Driver is very polite and professional. Even my dog enjoys his visits! I always receive notice of when a parcel will arrive, plus notice of when it has been delivered.
During these extenuating times it is reassuring to know that Australia Post does its utmost to ensure speedy delivery. Job well done!
Questions & Answers
Always seem to be long delays. Covid has well and truly died now and you would think the business would have enough knowledge by now on how to execute scenario planning regardless. They don't even bother with excuses anymore. It just seems to sit at 'received for processing for days before moving to the next state for yet more (eventual) processing. The so-called on time (7 days) gets changed to just say 'updated' with an extra week added on and no further information. Surely there is a more efficient way to manage the postal service by now. Why do Aus Post execs get so much for doing so little. So much wastage ...
Yeah I have a similar thing from mount waverly aust post.
The info shows Incorrectly sorted and forwarder to correct location. Actually, it arrived at the post office 3km away from my house last night and is now being sent back to the city (about 52km away). This means it will arrive with a delay of at least three days. Can I trouble you to make sure it doesn't get sent to further? No. AMQ575008301000935001
No, you may not. We are nothing to them. Bow down and accept your fate :)
I am waiting for my passport and it has been sitting at like this for 5 days - Item processed at facility
DANDENONG SOUTH VIC. I am hoping to fly next week. Do I cancel my holiday? Will it arrive in time?? Please help. I lodged a tracking question and have had no answer and it is still sitting there today. My number is 564377274018.
My partner is also waiting for his passport.
Auspost does not care.
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