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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.5 from 1,576 reviews · View Statistics
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mamaluchka47
mamaluchka47Sydney, NSW
  • 27 reviews
  • 10 likes

Are the postal delivery personnel the laziest bunch or what? Fully supported by Australia Post!

published

I have complained about the issue of not getting parcels (large and small) delivered to my door countless times! I am mostly home, so that excuse won't work! So have others, in my circle of acquaintance!

It means that us oldies especially, have to turn up at our post office and cart around at times heavy parcels because the lazy postal delivery personnel can't be bothered to deliver the parcels to our door!

Do I (we) ever hear back from Australia Post? Never! It is just ignored and the practice continues unabated! An absolute shocker as far as service to the public is concerned!

UPDATE: Surprise surprise! My parcel today was delivered to my front door! Will this continue, though?

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia PostSend a private message
mamaluchka47
mamaluchka47
Australia Post
Casey K.Australia PostSend a private message
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Kay Jay
Kay JayGreater Melbourne (Outer), VIC
  • 5 reviews

Delivery drivers are not wearing their masks correctly

published

On three separate occasions, delivery drivers have not been wearing their masks correctly.
1) Nose uncovered
2) Nose and mouth uncovered
3) Nose uncovered

This is just not good enough. This has been reported but I doubt anything has been done.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia PostSend a private message
Kay Jay
Kay Jay

You are right in that it's not a good enough excuse. A mask that moves around to the point of not being on someone's face at all, is just a lack of care. The reference number(s) are 36224607 & 36056845.

Australia Post
Priscila L.Australia PostSend a private message
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Helen6264
Helen6264AU
  • 2 reviews
  • 4 likes

Slow and slower

published

Aus Post, by definition, has one job. To deliver post!

Slow, lost, tracking that doesn't update. I have multiple parcels as both sender and receiver, that are either taking a ridiculously long time, or deemed "lost in transit".

And not just in the current climate. A year ago, I posted birthday present was posted express from WA to Melbourne. I watched it on tracking go back and forth THREE times between Perth and Melbourne!

Once I contacted Aus Post it was finally delivered to the address in Melbourne, 17 days after posting it Express.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Dennis
DennisSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Australia Post

published

An average to poor service. The time taken to deliver mail locally can be three to five days. To Perth it can take around 10 days !! Costs to mail both letters and packages go up as service goes down. I am not sure this sort of service warrants a CEO earning a salary of around $3 Million per year

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
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wendylou
wendylouSydney Surrounds, NSW
  • 6 reviews
  • 5 likes

Should be better

published

Have had two parcels delivered domestically of late . The first I wasn't notified ever and it was sitting in the local post office waiting for me to pick it up . They weren't perturbed at all at my complaint . The second time I rang to find my parcel . They couldn't find it but rang me later when it was discovered . Have not had anything delivered by them again.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Xeronos H.
Xeronos H.Sydney, NSW
  • 3 reviews

Didn't wait for answering the intercom

published

I had a delivery for a blender and the delivery person gave less than a 5 sec ring on the intercom. Was in my bed, jumped up and went to answer the intercom, the ring ended before I reached the door. Had to pick it up but the goods arrived safely.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!
jamesmn
jamesmnballarat victoria
  • 4 reviews
  • 1 like

The service is running out of control

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Sampson T.
Sampson T.South East Queensland, QLD

Its 2019 and AusPost are still using carrier pigeons!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Michael M.Australia PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

FGS
FGSasked
Domestic Parcel Post (Standard)

Always seem to be long delays. Covid has well and truly died now and you would think the business would have enough knowledge by now on how to execute scenario planning regardless. They don't even bother with excuses anymore. It just seems to sit at 'received for processing for days before moving to the next state for yet more (eventual) processing. The so-called on time (7 days) gets changed to just say 'updated' with an extra week added on and no further information. Surely there is a more efficient way to manage the postal service by now. Why do Aus Post execs get so much for doing so little. So much wastage ...

1 answer
Jay V.
Jay V.

Yeah I have a similar thing from mount waverly aust post.

Fang-Ling K.
Fang-Ling K.asked
Domestic Parcel Post (Standard)

The info shows Incorrectly sorted and forwarder to correct location. Actually, it arrived at the post office 3km away from my house last night and is now being sent back to the city (about 52km away). This means it will arrive with a delay of at least three days. Can I trouble you to make sure it doesn't get sent to further? No. AMQ575008301000935001

1 answer
Jase
Jase

No, you may not. We are nothing to them. Bow down and accept your fate :)

Lisa
Lisaasked
Domestic Parcel Post (Standard)

I am waiting for my passport and it has been sitting at like this for 5 days - Item processed at facility

DANDENONG SOUTH VIC. I am hoping to fly next week. Do I cancel my holiday? Will it arrive in time?? Please help. I lodged a tracking question and have had no answer and it is still sitting there today. My number is 564377274018.
My partner is also waiting for his passport.

Lisa

1 answer
Jase
Jase

Auspost does not care.

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Australia Post Domestic Parcel Post (Standard)

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