?
? !
1 photo
Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 993 reviews · View Statistics

Reviews

1.8

4 reviews
5
(0)
3
(0)
2
(0)
Previous
Next

Parcel missing

published

I have always appreciated Australia Post because they are usually on time and postman are friendly.

However, this time I read my tracked item and it stated 'delivered today' but I did not receive the parcel at all today. I checked the photo of the parcel being delivered in front of a house. However, it is not my house at all. I have submitted an enquiry about it and I hope it gets solved.

Has anyone had this experience? Or has their missing parcel been eventually returned to them?

UPDATE: I received my parcel today. I think the postie or someone returned it to the right address. I am happy to report that Australia Post tried their best to retrace the parcel.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Sendle

Looking for Couriers?

Read the reviews for Sendle

8,793 reviews
Ad
smj

smjParramatta

  • 5 reviews
  • 6 likes

Yet another poor effort by AusPost

published

Another attempted delivery with no card left. Tracking status was wrong, showing ‘in transit’ for another week while the package just sat at a post office. Customer service was no help when trying to determine the status or later when leaving feedback directly.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Other Couriers
Previous
Zoom2u
Zoom2u
4.8
(678)
Dogtainers
Dogtainers
4.7
(599)
PACK & SEND
PACK & SEND
4.5
(4,709)
Parcelpoint
Parcelpoint
4.5
(2,949)
Next
Tony N

Tony NMELBOURNE

  • 36 reviews
  • 13 likes

The worst postal service in Australia by far

published

I have purchased dozens of items online over the past couple of years and most of them, unfortunately used Australia Post. The few that used other couriers all were delivered, but about 9 out of 10 Aus Post deliveries were a case of getting a card in my mail box and having to pick my packages up at the depot. I know for virtually every case I was home on the day of delivery, but the courier didn't even attempt to come to the door - just slipped a card in the mail box. I am so sick and tired of this horrendous service - it amounts to robbery because I pay premium price to get the package at my door, but I end up having to collect it myself!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
James

James

  • 3 reviews
  • 2 likes

Another unsuccessful Delivery

published

Hesitant to use Auspost due to previous negative experiences, gave another try with the help of the staff to ensure my parcel reached it's same state destination.
My Parcel did not reach its location but returned to me.
When received my returned parcel there was no indication of why it it failed to be delivered, it was not damaged and the staff confirmed legibility of the address and location was accurate.
Why did my parcel come back to me?
Entire process took 24 days

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Sami M.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
See all Australia Post reviews

Questions & Answers

User

Userasked

Domestic Parcel Post (Standard)

I have a postage package that was expected to be delivered on the 6th or the 7th of April and I can see it has been sitting at Strathfield since then. When can I expect delivery of this parcel?

3 answers
User
User

Tracking number is TMP1969000403003756078094

Australia Post
Alice F.Australia Post

I'm sorry that TMP1969000403003756078094 is taking longer than expected to get to you.

Looking at our current delivery time frames to you from WA, tomorrow would actually be the expected delivery date when counting from posting, and when counting from the last scan, it would be the 14th, so it shouldn't be long now.

User
User

Ok. Thank you.

Carli

Carliasked

Domestic Parcel Post (Standard)

Hi, my tracking number is 33LMN500701701000931508, I haven’t received an update since Thursday 1 April, can you please advise the status of my delivery/ETA?

Thanks,
Carli

1 answer
Australia Post
Alice F.Australia Post

Hi Carli,

Delivery between Vic and Qld is currently taking between 1 and business days, so the expected delivery date for 33LMN500701701000931508 would be any weekday between now and the 13th.

Paul B.

Paul B.asked

Domestic Parcel Post (Standard)

i have a parcel that left Sydney West on 24 March 33FJV155258901000930309 which appears to be still in transit to Perth WA on 31 March. Is there any update on this item (which is a birthday present..)

2 answers
Australia Post
Casey K.Australia Post

Hey Paul,

Our website is currently advising most parcels from NSW to WA are arriving within 6 business days but to allow up to 8:

https://auspost.com.au/service-updates/domestic-delivery-updates

Looks like it has arrived at a local delivery facility in Perth today so hopefully you'll see it out for delivery shortly. It does look like it may be going to a business address though and businesses may sometimes have alternative delivery arrangements in place such as diversions to a PO Box or something like that. In these cases, there may be a mail courier service who brings mail to the office so depending on their pick up schedules, delivery time can vary.

If you're not sure what kind of delivery arrangements are in place for this address, I'd recommend speaking with whoever at the business does handle the mail arrangements.

Paul B.
Paul B.

Many thanks for the reply

See all Australia Post Domestic Parcel Post (Standard) questions

Get an answer from our members and Australia Post representatives

Australia Post Domestic Parcel Post (Standard)

Other Couriers

Previous
Zoom2u

Zoom2u

4.8
(678)
Dogtainers

Dogtainers

4.7
(599)
PACK & SEND

PACK & SEND

4.5
(4,709)
Parcelpoint

Parcelpoint

4.5
(2,949)
Jetpets

Jetpets

4.3
(672)
Big Post

Big Post

4.4
(154)
Interparcel

Interparcel

4.1
(2,002)
Smart Send

Smart Send

4.1
(1,410)
Sendle

Sendle

4.0
(8,793)
comGateway

comGateway

4.2
(63)
Transdirect

Transdirect

3.5
(2,514)
Next

See all Couriers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Sendle

Sendle

8,793 reviews
Ad