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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,245 reviews · View Statistics
Listing monitored by Australia Post

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HEAD
HEADsydney
  • 64 reviews
  • 73 likes

Aust gouge post

published

Are we subsidizing daigou post to china ,maybe the chinese government own a bigger share of Aust post.
Every 1/4 the rates go up why,to subsidize their chatswood daigou opperation?
When you ask the workers in aust post just get a shudder of embaressment thats all. And that is all Greed greed and more greed.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Alice F.Australia Post
HEAD
HEAD
HEAD
HEAD

And just received a registered mail envelope,containing deeds left on my doorstep ,not good enough australia gouge post,yet you charge for a service and fall short .this should have been redirected to my local post office.

Terrible service with difficult to access customer service

published

Said they had attempted delivery when they hadn't. At home all day waiting for parcel that Australia Post said was to be delivered that day. At the end of the day got an email saying they attempted delivery but no one was home. A blatant lie. No one came to our door. It was raining so I suspect the driver didn't want to get out of the vehicle. Very difficult to get customer service. Then they couldn't do anything anyway. Was delivered the next day. Extremely frustrating.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Alice F.Australia Post

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0.0
(1,234)

Tracking updates are meaningless nonsense

published

Small parcel from Sydney to Bendigo;
Spent days at Sydney depot, then tracking advised me 6 days ago
‘Received by Australia Post for transportation to processing facility‘ in Adelaide!
What in heavens name does that actually mean anyway???
Since then, NOTHING!
Why send a package for Bendigo to South Australia?
I recently received a package from England to Bendigo in 5 days, with DHL so it can be done!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Chris
Chris
Jenniferlaw61
Jenniferlaw61Sydney, NSW
  • 14 reviews
  • 3 likes

Postman goes above and beyond to help

published

Hello,
i just wanted to say thank you to the postman who delivers my parcels. I have mobility issues and he always leaves the parcels as near as possible to the door, but yesterday he left the latest delivery, plus the one I was still unpacking from 2 weeks ago (it had heavy stuff) and a delivery from Saturday, all at the door waiting for me to open it.

Thank you very much, i really appreciated the effort.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
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MJHenderson
MJHendersonSouth East Queensland, QLD
  • 3 reviews

Usually On time

published

I recently sent a parcel to my Grand daughter in Melbourne. As it was during a lock down period I expected some delay, but thought 5 days would be sufficient as it used to take just 4. The parcel did arrive and was delivered on a Sunday but it took 7 days to get there. It seems to take additional days to get from one major city to another and with tracking I could see the parcel had arrived at the handling center but for some reason took 2 days to travel 15 klm to my son's home. As Australia Post are an Essential service I would have thought there would be more consistent delivery times.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
Rami
RamiMetropolitan Adelaide, SA
  • 3 reviews

Great service considering Covid19 restrictions

published

For the last 5 parcels I received, the service was excellent. I just received a parcel this week and it came one day earlier than the expected time. However, for international parcels, they take longer processing time after they're arrived in Australia.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Mel B
Mel BCentral Queensland, QLD
  • 3 reviews

Great Service

published

I received a package from Australia Post today. It came quicker than expected which was a nice surprise. My package was in good condition and the delivery man was very polite and friendly. The service from Australia Post is always very good and I highly recommend them.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Dave
DaveSoutheast, SA
  • 2 reviews
  • 2 likes

Receiving and Sending parcels great service.

published

Receiving parcels, I always get an SMS/email keeping me informed and the driver is always courteous.
Sending parcels, purchase labels online and then the drop them off at my local post office or in a post box.
Parcels always arrive on time and in good condition.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post

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0.0
(1,234)
Mel
Mel
  • 2 reviews

Outstanding service

published

Easy online postage where I can purchase post labels ,print them out and get them picked up or just put them in postbox makes my life easier. Always great service

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
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Gh M
Gh MSydney, NSW
  • 5 reviews
  • 1 like

Superior reliable delivery service.

published

With receiving many packages from different companies,Auspost stands out from the rest.Prompt, professional, friendly & reliable delivery,communications & tracking service. Thank you Australia Post for the endless parcels received on time and in perfect conditions.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post

Item is shipped from Melbourne but it needs to be sent to Queensland to be processed and sent back

published

Biggest joke of a service. My item was purchased online, the warehouse is 30 mins from my place. AusPost send it to Queensland, I assume because they don't care about the environment to then process it for 1 day and send it back down to Melbourne. Absolute disgrace.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

Hi Mike,

This sounds very frustrating and a complete waste of time. Can you please share the tracking number with me? Sometimes we may have to send your parcel to another sorting facility if one has reached capacity, this helps avoid backlogs.

Mike Valencia
Mike Valencia

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0.0
(1,234)
K Horrocks
K HorrocksSydney, NSW
  • 2 reviews
  • 1 like

Queens land to NSW via PERTH

published

Posted with tracking number on 23 April in Queensland registered in Perth Western Australia of all places on 1 March (day which was supposed to be delivered to moi) didn't get to Sydney till the 4 March delivered 5 March, thankfully it arrived but why send mail to the totally opposite side if this ‘Great Southern Land’ that doesn’t make fiscal sense

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post
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mamaluchka47
mamaluchka47Sydney, NSW
  • 22 reviews
  • 8 likes

Are the postal delivery personnel the laziest bunch or what? Fully supported by Australia Post!

published

I have complained about the issue of not getting parcels (large and small) delivered to my door countless times! I am mostly home, so that excuse won't work! So have others, in my circle of acquaintance!

It means that us oldies especially, have to turn up at our post office and cart around at times heavy parcels because the lazy postal delivery personnel can't be bothered to deliver the parcels to our door!

Do I (we) ever hear back from Australia Post? Never! It is just ignored and the practice continues unabated! An absolute shocker as far as service to the public is concerned!

UPDATE: Surprise surprise! My parcel today was delivered to my front door! Will this continue, though?

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
mamaluchka47
mamaluchka47
Australia Post
Casey K.Australia Post
Kirsty
Kirsty
  • 2 reviews
  • 1 like

Love Australia Post

published

I have never had an issue with Australia Post. Our post man (yes, he is a man) is excellent, he goes out of his way to deliver parcels in a safe place and places items in a plastic bag when it's raining. I can't understand why so many people have so many negative things to say. I just received a parcel on Wednesday in WA sent from VIC on Monday and Tuesday was a public holiday. Outstanding work!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Kirsty
Kirsty

Hi Casey, the most recent tracking number is 33UP80100181. I hope you can find the details and let the postie know. Thanks :) Kirsty

Australia Post
Priscila L.Australia Post

Just for privacy reasons, if you can send us your full name, email, and phone in a private message we can pass feedback on for you :)

Ariel
ArielMetropolitan Adelaide, SA
  • 2 reviews
  • 5 likes

High cost, super slow delivery

published

Firstly, waiting 13 days for a parcel sending from VIC to SA ( ridiculous!). Secondly, I’ve been home all day to receive the parcel but the delivery guy just left a collection card without knocking the door. I have to walk to post office collect it myself after4:30pm. Informed this issue to local post office, the lady said : nothing I could do, I’m just a post office officer. (Of course, what can you do?) How could you guys increase postage/ delivery costs every year but unable to provide the basic service?! Disappointed!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
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Questions & Answers

Candice S.
Candice S.asked
Domestic Parcel Post (Standard)

Could someone please shed some light on what it means by delayed- waiting to be processed for delivery
The contents of this package is what keeps food on the table for my kids.

1 answer
Mikesnewcar
Mikesnewcar

From what I figured out from multiple late packages (some still in the Auspost network), It is a system things,. The system will flag it as delayed once the due date passes, and I assume (if Auspost was doing their job) some one would look at these reports, and sort it out, but currently it does not mean anything. Sorry cant help anymore than this. Try logging a online enquiries, but I dont think anyone is looking at these until the package +15days late, and the best I got last time was the package was scanned again, and sit in their network again. Best of luck!

Jason
Jasonasked
Domestic Parcel Post (Standard)

Hello,
Need update for parcel to 3737. Tracking R616497025370928.
Thanks,J

1 answer
MaxK
MaxK

Lodge an enquiry with them. This is unacceptable.

Mat
Matasked
Domestic Parcel Post (Standard)

Still waiting for aparcel to be deliverd it has now been 200 days overdue tracking is lg835546500gb but now says its pending what is going on .thanks mat

1 answer
MaxK
MaxK

I reckon they have lost it. It is taking way too long to investigate. Perhaps, customs have seized it, but you should have received some correspondence from them either advising you of this or providing you with a form to dispute the seizure.

24 Mar 2021 18:58
Customer enquiry lodged
Australia Post
This is the final status. Carrier doesn't provide further tracking updates.

07 Mar 2021 13:24
Arrived awaiting clearance (Inbound) MELBOURNE VIC
Australia Post
07 Mar 2021 03:54
Item Received. Your item has been received at MELBOURNE, Australia. More information will be available as it travels through the network MELBOURNE, Australia
Royal Mail
04 Mar 2021 03:28
Item Leaving the UK LANGLEY HWDC

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Australia Post Domestic Parcel Post (Standard)

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