Reviewer Photos & Videos
Very Happy with our delivery man
I'm not reviewing times etc but I am reviewing our delivery man. He always delivers to our door. I have heard of delivery people putting cards in the mail box without even entering the property, not the postie at Acacia Ridge, he knocks a few times to make sure you hear him and is always happy and polite. Thank you Mr Postie, sometimes I can get free delivery after I spend over a certain amount, but I will pay the extra if I can choose AP purely because I trust our delivery man.
Just what you need in lockdown
Aust Post, couriers and postmen are fantastic. Parcels arrive as expected, I'm kept informed with tracking and the positive and friendly staff often make my day brighter in lockdown. Thank you
Postman goes above and beyond to help
i just wanted to say thank you to the postman who delivers my parcels. I have mobility issues and he always leaves the parcels as near as possible to the door, but yesterday he left the latest delivery, plus the one I was still unpacking from 2 weeks ago (it had heavy stuff) and a delivery from Saturday, all at the door waiting for me to open it.
Thank you very much, i really appreciated the effort.
I am very impressed with Australia Post, my parcels always arrive on time and in most cases still intact. I have not really had a problem with their service. Also Australia Post always keep me up to date through my email when my parcel is being prepared to leave the place where I bought it, how long it is going to be before it gets to me, and then when it has arrived, I get confirmation that it has been delivered. I really think this is awesome and I am impressed with their service.
constantly delivers to the wrong address
you have delivered parcels to the post office in the wrong town three times. one time it happened, when I finally got on to one of your representatives, it was very clear that he was unaware there is a post office in my town. are you really so disorganized and incompetent that your sorting agents don't know where the post offices are? must I include a map every time I buy something online, and the seller glue it on the parcel, complete with crayon markings on all post office locations? I'm sick of telling you. get it right!
- Domestic Parcel Post (Standard)
Port Douglas provides a fantastic service
Excellent service from the Port Douglas Post Office. Delivery is always on time. Post person(s) always polite and helpful, especially when parcels being delivery are heavy. Tracking information always accurate. We do not have one complaint. .
Review collected in partnership with Australia Post
Online shopping deliveries
Postal delivery service had sunk to an all time low in Australia in the past few years but having recently bought a few things on line I must say that even despite Covid circulating they came in a very timely manner when I thought they would takeaway longer. Let’s hope this continues!
Really happy with the service
I realise most people come on these sites to complain but I'm really happy with the service I have received from Australia Post lately. They have always put my items in a safe place if I'm not home or I appreciate when I can pick up items from the post office. One day I picked an item up after the last day it was meant to be available and it was still there. They must be so much busier right now with people online shopping more.
Great service considering Covid19 restrictions
For the last 5 parcels I received, the service was excellent. I just received a parcel this week and it came one day earlier than the expected time. However, for international parcels, they take longer processing time after they're arrived in Australia.
I received a package from Australia Post today. It came quicker than expected which was a nice surprise. My package was in good condition and the delivery man was very polite and friendly. The service from Australia Post is always very good and I highly recommend them.
Receiving and Sending parcels great service.
Receiving parcels, I always get an SMS/email keeping me informed and the driver is always courteous.
Sending parcels, purchase labels online and then the drop them off at my local post office or in a post box.
Parcels always arrive on time and in good condition.
I receive many parcels from online orders, our delivery person ( normally same person) is great always a friendly smile and courteous. If not home he leaves behind brick pillars so can’t be seen from road.
Easy online postage where I can purchase post labels ,print them out and get them picked up or just put them in postbox makes my life easier. Always great service
I paid what they asked. I want the service that I paid for.
Nothing gets delivered to my house except for cards saying "pick up after 4pm" by a postie on a bike. Isnt delivery part of the service I paid for. If I owed Australia post they would come to collect. I paid the amount Australia Post asked for the postage, I want what I paid for. This is stealing. Update: I am impressed with the way that bad reviews are smothered with good reviews within hours of them being posted, and the worthless responses by Australia Post. Productreview.com.au must be able to see that these "good reviews" are suspicious they seem to be from Australia post groupies.
A tough gig during tough times
Sold items through ebay/gumtree are arriving to my buyers quickly and without delay. I have only received positive feedback for buyers experience. Well done to the team at Australia Post.
Questions & Answers
My parcel was shipped out on 24/8. It's been a month. The delivery date has been adjusted 3 times and still noone will investigate until it's '5 days late'. It's already 3 weeks late.
I don't even know where it is. They just stopped updating on 5/9. Where is my parcel and when will I get it?!
So now apparently they attempted and failed to deliver, and yet it wasn't sent to a post office?! What's going on?
My parcel has been sitting on “We’ve got it” *received and ready for processing* since Wednesday 8th September.
I am nervously waiting as it contains a gift. My friend however ordered the same day and hers got delivered on Friday.
Shipping number is 33QEK0824504
Can someone please provide me an update. This is enormously frustrating. Thankyou!
Can you lmk if parcel EBA02168520301000830904 will be delivered today?
That’s is a item from China that turned up quicker then one from Melbourne that is still not here 2weeks later still waiting answer the question before you ask my question that is not relevant to the review
Get an answer from our members and Australia Post representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.