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Several times you have delivered my mail/post to my neighbours house, like if you read the parcel it clearly has my address not the neighbours so seriously you guys absolutely useless can’t even deliver stuff and it’s supposed to be your job to do it, like if you messed up once or twice I can understand that but this is happening nearly every time.
Abysmal, so slow.
Looking online I can see that thousands of people are dissatisfied with the postal service. This is meant to be an essential service, but it might as well not exist.
Why do I redirect
Parcels always delivered when not at home. I redirect as they can be stolen in my area no safe place to leave them. Why do I even bother. Maybe time to get a po box
Parcels thrown over the fence to the ground
The items are always delivered when they say its going to be delivered. However, even if I am home, the parcels are always left near my doorstep (not on my doorstep). The last item that was delivered was thrown over the fence (this was witness by the electrician who was working outside my place). The box was damage, thank goodness, the item inside was not damaged. I would have been very upset if it was. From previous reviews, it appears there is not a lot of care taken with the delivery of parcels. There must be a standard for delivery of parcels so that parcels are in good condition.
Late but okay experience
ordered a package from QLD to VIC, the package was held in dandenong facility for about a week but was delivered just fine a few days after the expected timeframe but at least it wasnt horrendously late or damaged. but thats probably the best you can expect these days
I have spinal collapse, and asked supplier to state that on the label, together with request to leave on the table we have by the back door. That was done, clearly, and yet the driver left the two 15kg parcels ON THE FLOOR< RIGHT BY THE TABLE!
Delivery guys never attempt to deliver to apartments
I live in an apartment. Someone is home most of the time. Yet if the parcel doesn't fit our letter box, it gets taken straight to the post office for collection. It is a serious problem, especially when I order items that are quite bulky. For an old lady, dragging the item home is a considerable challenge. Our post office is quite small. Staff there complain about that too because they keep running out of room.
They work hard
Australia Post guys have been working extra hard in recent years with all the lockdowns and stuff. Not every member is equally useful and polite but overall they managed to carry out the duties with dignity. Shame my international shipping was a different story but again - COVID
always bring my parcels early
great job. I always get my parcels 1 week earlier than they are supposed to arrive. I personally get great service. Even when my parcel is coming from a different country its still arrives early. Hands down amazing.
Due to Online buying I have numerous parcels delivered on a regular basis. In all the years of my dealings I have only had one parcel go astray. When my regular Australia Post Driver returned from holiday he soon tracked, and found my missing article. The Driver is very polite and professional. Even my dog enjoys his visits! I always receive notice of when a parcel will arrive, plus notice of when it has been delivered.
During these extenuating times it is reassuring to know that Australia Post does its utmost to ensure speedy delivery. Job well done!
Would hate to be a front line employee during the Christmas rush this year.
Standard post is taking an average of 10 days sometimes up to 15 and its not Christmas yet. I'll be shopping in person this Christmas, I mean, the delivery times are bad. Maybe trickle some of those annual profits down to front line workers who will be taking the lions share of abuse for what's shaping up to be a nightmarish Christmas period.
Australia Post have been superior to other courier services and have great update communication. They are also easily contactable and responsive. This is important especially during these times when delays occur due to covid disruptions. Keeping up the good work Australia Post!
Always friendly and delivering my items as mentioned on the app.
Australian post are highly recommended and are Australian safe. Australian post deliver my parcels careful and always place in a safe place.
A box of beer was missing in transit, but Australia post has recovered it and delivered it.
Purchased a box of beer from CUB on ebay three weeks ago, seller despatched my order very quickly. but the whole box was missing in transit.
It took more than one month for Australia post to recover it, it's very unpleasant experiences, but it's finally delivered.
Australia post deliveries are slow, but I have to admit, the delivery system is reliable.
Very Happy with our delivery man
I'm not reviewing times etc but I am reviewing our delivery man. He always delivers to our door. I have heard of delivery people putting cards in the mail box without even entering the property, not the postie at Acacia Ridge, he knocks a few times to make sure you hear him and is always happy and polite. Thank you Mr Postie, sometimes I can get free delivery after I spend over a certain amount, but I will pay the extra if I can choose AP purely because I trust our delivery man.
Questions & Answers
I have lodged 2 complaints for failed delivery attempts. I have heard nothing from Australia post regarding the issues. However they have promptly issued me with a survey on how they resolved the issue??? Wt?!
Has anyone else experience this?
Yes, I get that as well. Once you hang up on Australia Post Customer Service they are quick to send you an email with a link for survey, but they are not resolving your issue.
my parcel said coming today but doesn't get delivered??
Get an answer from our members and Australia Post representatives
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