- Sign in
- Write a review
Australia Post Domestic Parcel Post (Standard)
Reviewer Photos & Videos
- 10 reviews
- 2 likes
Haven't had any problems really with Australia Post, all my packages come on time and my local delivery driver is always very nice and handles my packages with great care :)
But once I did have an important letter I was sending to a PO Box at Collins St get sent to a post office in South Yarra and it added an extra 3 days in transit before I got to where it needed to go
- 4 reviews
- 2 likes
I've had over a dozen packages delivered by Australia Post's Parcel Post service. Whilst they could be better at delivering on-time, I've only once had to contact them to chase up a parcel. Australia Post's service is FAR superior than other "Courier" companies I've had packages delivered through, so I feel they deserve a decent review.
ordered a package from QLD to VIC, the package was held in dandenong facility for about a week but was delivered just fine a few days after the expected timeframe but at least it wasnt horrendously late or damaged. but thats probably the best you can expect these days
- 6 reviews
- 4 likes
Australia Post guys have been working extra hard in recent years with all the lockdowns and stuff. Not every member is equally useful and polite but overall they managed to carry out the duties with dignity. Shame my international shipping was a different story but again - COVID
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
Know better, choose better.
- 15 reviews
- 19 likes
A box of beer was missing in transit, but Australia post has recovered it and delivered it.
Purchased a box of beer from CUB on ebay three weeks ago, seller despatched my order very quickly. but the whole box was missing in transit.
It took more than one month for Australia post to recover it, it's very unpleasant experiences, but it's finally delivered.
Australia post deliveries are slow, but I have to admit, the delivery system is reliable.
- 2 reviews
Postal delivery service had sunk to an all time low in Australia in the past few years but having recently bought a few things on line I must say that even despite Covid circulating they came in a very timely manner when I thought they would takeaway longer. Let’s hope this continues!
- 2 reviews
- 2 likes
Receiving parcels, I always get an SMS/email keeping me informed and the driver is always courteous.
Sending parcels, purchase labels online and then the drop them off at my local post office or in a post box.
Parcels always arrive on time and in good condition.
Hi Dave,
Thanks for your review. It's great to hear you've had a positive experience with us!...
Read more Please let us know if there's ever anything we can help with. - Cat- 2 reviews
Very good delivery service from start to finish with tracking numbers and estamit delivery times and dates for approximate time of drop off or other pick up location to nearest post office.
Hey 1000chefs,
Thanks so much for taking the time to share your feedback, and I'm pleased to hear you've had a positive experience with us!...
Read more Don't hesitate to let us know if there's anything we can help with. - Cat- 11 reviews
- 1 like
I've had my share of issues with Australia Post (hence the only 4 stars), and perhaps it is just there area I am in now, but the service has been consistently good for a while. Whether it is sending documents around Australia or the multitude of deliveries, I consistently find items arrive quickly and reliably and their app is fantastic. The most recent one was no exception.
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
Know better, choose better.
- 2 reviews
- 1 like
Posted with tracking number on 23 April in Queensland registered in Perth Western Australia of all places on 1 March (day which was supposed to be delivered to moi) didn't get to Sydney till the 4 March delivered 5 March, thankfully it arrived but why send mail to the totally opposite side if this ‘Great Southern Land’ that doesn’t make fiscal sense
Hi K,
I'm glad it did arrive but I understand your confusion with why it went to Perth. Can you please share the tracking number with me? Sometimes if a sorting facility has reached capacity your par...
Read morecel may have to be sent to another one to avoid causing a backlog or it may have been accidentally missorted by the machines.- 27 reviews
- 10 likes
Are the postal delivery personnel the laziest bunch or what? Fully supported by Australia Post!
I have complained about the issue of not getting parcels (large and small) delivered to my door countless times! I am mostly home, so that excuse won't work! So have others, in my circle of acquaintance!
It means that us oldies especially, have to turn up at our post office and cart around at times heavy parcels because the lazy postal delivery personnel can't be bothered to deliver the parcels to our door!
Do I (we) ever hear back from Australia Post? Never! It is just ignored and the practice continues unabated! An absolute shocker as far as service to the public is concerned!
UPDATE: Surprise surprise! My parcel today was delivered to my front door! Will this continue, though?
Hi there,
I'm sorry to hear this is happening and that it is continuing after you've previously reported it to us....
Read more Would you mind please sending me a private message with your details and the case numbers from when you've reported this? I can look into who we've addressed this with, what actions have been taken so far and how we can escalate it further to ensure delivery attempts are always being made wherever appopriate. -CaseyI don't have much hope that anything will change, in view of the length of this issue.
If Australia Post is serious about addressing this issue, they should talk to their delivery personnel. They ar...
Read moree obviously cutting corners in their job performance.Hi Mamaluchka47,
We definitely will address this directly with the delivery personnel if you'd like to message me with some details....
Read more -Casey- 4 reviews
- 1 like
Thumbs up for the postys there great polite helpful pity there management didnt stop mucking them around good on the on rd postys keep up the good work...stop changing our postys management get a grip
I love my postie! They do so much and deserve more recognition!
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
Know better, choose better.
- 5 reviews
On three separate occasions, delivery drivers have not been wearing their masks correctly.
1) Nose uncovered
2) Nose and mouth uncovered
3) Nose uncovered
This is just not good enough. This has been reported but I doubt anything has been done.
Hi Kay Jay,
I know this raises concerns for your and others safety, it's disappointing that the drivers haven't been wearing their masks properly. I can only think that delivering parcels is a lot o...
Read moref physical work and it may accidentally move around on their face, it definitely does on my face. I know this isn't a good enough excuse and I'm glad it's been reported so we can pass it onto the driver as safety is our top priority. Can you share the reference number for when you reported it so I can make sure it was passed on?You are right in that it's not a good enough excuse. A mask that moves around to the point of not being on someone's face at all, is just a lack of care. The reference number(s) are 36224607 & 36056845.
Thanks, due to the high volumes of online enquiries we haven't actioned these yet but I'm happy to do it for you today. Can you please just send me a private message with your full name and I'll get t...
Read morehese complaints passed onto the delivery centres for you.- 6 reviews
- 5 likes
Been checking my app for my delivery 10 times a day, up until 1pm today it showed it's in Welshpool WA.
All of a sudden at 2:30pm I get an email saying it's coming today!?
Check the app again, and it shows it was updated at 7am this morning...nope I checked a hundred times today from 6am onwards.
Been home all day, and it still says onboard for delivery...ok cool.
Go outside to find I've been carded. But the tracking hasn't even shown attempted delivery.
...
- 2 reviews
- 1 like
During this Covid Crisis especially in Melbourne.... I have a large parcel/box delivered in 4days from Vic to Sunshine Coast Qld. No complaints here...Very Happy indeed and service was professional
Thanks Warren :)
Questions & Answers
Always seem to be long delays. Covid has well and truly died now and you would think the business would have enough knowledge by now on how to execute scenario planning regardless. They don't even bother with excuses anymore. It just seems to sit at 'received for processing for days before moving to the next state for yet more (eventual) processing. The so-called on time (7 days) gets changed to just say 'updated' with an extra week added on and no further information. Surely there is a more efficient way to manage the postal service by now. Why do Aus Post execs get so much for doing so little. So much wastage ...
The info shows Incorrectly sorted and forwarder to correct location. Actually, it arrived at the post office 3km away from my house last night and is now being sent back to the city (about 52km away). This means it will arrive with a delay of at least three days. Can I trouble you to make sure it doesn't get sent to further? No. AMQ575008301000935001
I am waiting for my passport and it has been sitting at like this for 5 days - Item processed at facility
DANDENONG SOUTH VIC. I am hoping to fly next week. Do I cancel my holiday? Will it arrive in time?? Please help. I lodged a tracking question and have had no answer and it is still sitting there today. My number is 564377274018.
My partner is also waiting for his passport.
Lisa
Get an answer from our members and Australia Post representatives
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Melissa,
Glad to hear you were pleasantly surprised :)...
Read more Things are pretty hectic these days as the pandemic continues so we really do appreciate everyones patience when some things do take a little longer but I'm glad to hear that your parcels have been arriving on time. Thanks for taking the time to leave this review, have a lovely week ahead! -Casey