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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,457 reviews · View Statistics
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SiRock
SiRock
  • 6 reviews
  • 4 likes

They work hard

published

Australia Post guys have been working extra hard in recent years with all the lockdowns and stuff. Not every member is equally useful and polite but overall they managed to carry out the duties with dignity. Shame my international shipping was a different story but again - COVID

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Melissa
Melissa
  • 2 reviews

Online shopping deliveries

published

Postal delivery service had sunk to an all time low in Australia in the past few years but having recently bought a few things on line I must say that even despite Covid circulating they came in a very timely manner when I thought they would takeaway longer. Let’s hope this continues!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
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Dave
DaveSoutheast, SA
  • 2 reviews
  • 2 likes

Receiving and Sending parcels great service.

published

Receiving parcels, I always get an SMS/email keeping me informed and the driver is always courteous.
Sending parcels, purchase labels online and then the drop them off at my local post office or in a post box.
Parcels always arrive on time and in good condition.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
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1000chefs
1000chefs
  • 2 reviews

Very good delivery service

published

Very good delivery service from start to finish with tracking numbers and estamit delivery times and dates for approximate time of drop off or other pick up location to nearest post office.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
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Adam
Adam
  • 11 reviews
  • 1 like

Variable but overall quality is good

published

I've had my share of issues with Australia Post (hence the only 4 stars), and perhaps it is just there area I am in now, but the service has been consistently good for a while. Whether it is sending documents around Australia or the multitude of deliveries, I consistently find items arrive quickly and reliably and their app is fantastic. The most recent one was no exception.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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mamaluchka47
mamaluchka47Sydney, NSW
  • 25 reviews
  • 9 likes

Are the postal delivery personnel the laziest bunch or what? Fully supported by Australia Post!

published

I have complained about the issue of not getting parcels (large and small) delivered to my door countless times! I am mostly home, so that excuse won't work! So have others, in my circle of acquaintance!

It means that us oldies especially, have to turn up at our post office and cart around at times heavy parcels because the lazy postal delivery personnel can't be bothered to deliver the parcels to our door!

Do I (we) ever hear back from Australia Post? Never! It is just ignored and the practice continues unabated! An absolute shocker as far as service to the public is concerned!

UPDATE: Surprise surprise! My parcel today was delivered to my front door! Will this continue, though?

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
mamaluchka47
mamaluchka47
Australia Post
Casey K.Australia Post
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Kim
KimVictoria
  • 2 reviews
  • 1 like

Great postys

published

Thumbs up for the postys there great polite helpful pity there management didnt stop mucking them around good on the on rd postys keep up the good work...stop changing our postys management get a grip

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

I love my postie! They do so much and deserve more recognition!

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Kay Jay
Kay JayGreater Melbourne (Outer), VIC
  • 5 reviews

Delivery drivers are not wearing their masks correctly

published

On three separate occasions, delivery drivers have not been wearing their masks correctly.
1) Nose uncovered
2) Nose and mouth uncovered
3) Nose uncovered

This is just not good enough. This has been reported but I doubt anything has been done.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post
Kay Jay
Kay Jay

You are right in that it's not a good enough excuse. A mask that moves around to the point of not being on someone's face at all, is just a lack of care. The reference number(s) are 36224607 & 36056845.

Australia Post
Priscila L.Australia Post
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Warren
WarrenSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Good work Australia Post

published

During this Covid Crisis especially in Melbourne.... I have a large parcel/box delivered in 4days from Vic to Sunshine Coast Qld. No complaints here...Very Happy indeed and service was professional

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Ibne F.Australia Post

Thanks Warren :)

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manisle
manisleFar North Queensland, QLD
  • 10 reviews
  • 2 likes

surprise performance

published

Normally don't have a lot of time for Australia Post, however when they get something right they should be acknowledged, in my case during the Corona virus they have performed well above my expectations. Parcels have arrived in good condition and on time or before time except for one parcel that came from an offshore island. So congratulations for stepping up to the plate!!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Ibne F.Australia Post

Thanks :)

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Sammy
SammySouth East Queensland, QLD
  • 5 reviews
  • 1 like

Convenient, friendly service, reliable

published

Convenient parcel satchels, but would love to see even smaller sizes available for tiny items. Parcels are usually delivered pretty quickly, small items posted in the postbox seem to take longer. Friendly postman and couriers always leave parcels in a safe place. Always reliable service.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Ibne F.Australia Post
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Ethan C.
Ethan C.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Works as described

published

I buy a lot of board games online so over the last 2-3 years I would say I average about a parcel a week from Australia Post. Never had an issue with them. And now with parcel lockers, collecting a parcel has never been easier for me.

On the other hand, other couriers like Fastway are literally the worst.

I will only buy board games online from companies that use Australia Post.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

Thanks so much Ethan :) enjoy your games!

Priscila

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Couriers

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Xeronos H.
Xeronos H.Sydney, NSW
  • 3 reviews

Didn't wait for answering the intercom

published

I had a delivery for a blender and the delivery person gave less than a 5 sec ring on the intercom. Was in my bed, jumped up and went to answer the intercom, the ring ended before I reached the door. Had to pick it up but the goods arrived safely.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post
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Moonie Michael
Moonie MichaelSouth West, WA
  • 35 reviews
  • 22 likes

Australia Post Are My Heroes

published

As a serious online shopper, I rely heavily on our country's postal and courier services, and I feel Australia Post is one of the best.
My packages always arrive in perfect condition and on time. Sure I may have the odd late arrival but it's only a day or two and mostly due to holidays etc.
I always the best, up to date tracking available with text messages and emails included.
Australia Post is our leading postal service for a reason, give them a go.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Michael M.Australia Post

Thanks so much for the review Moonie. I'm glad we've supplied the best service to you and we'll keep innovating & improving to maintain that service. Enjoy your weekend.

~ Mikey

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rebekah.howard1
rebekah.howard1AU
  • 10 reviews
  • 2 likes

Always efficient. Great communication

published

Lately I have received a number of parcels sent through AP and have found the service to be excellent. I always get text messages and emails to tell me where it is and when it will be available for pick up. Our local small country town post office is particularly helpful as well.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Michael M.Australia Post
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See all Australia Post reviews

Questions & Answers

Renelle H.
Renelle H.asked
Domestic Parcel Post (Standard)

Hi there have been no updates on my package that was sent out on Monday from Brisbane city, it says it's still pending. Tracking number 63236599429093

1 answer
Amethyst1912
Amethyst1912

Perhaps if you ask Australia Post Renelle - I'm not Australia Post.

Susannah
Susannahasked
Domestic Parcel Post (Standard)

I have lodged 2 complaints for failed delivery attempts. I have heard nothing from Australia post regarding the issues. However they have promptly issued me with a survey on how they resolved the issue??? Wt?!
Has anyone else experience this?

1 answer
Susanna B.
Susanna B.

Yes, I get that as well. Once you hang up on Australia Post Customer Service they are quick to send you an email with a link for survey, but they are not resolving your issue.

Mallee S.
Mallee S.asked
Domestic Parcel Post (Standard)

my parcel said coming today but doesn't get delivered??

No answers
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Get an answer from our members and Australia Post representatives

Australia Post Domestic Parcel Post (Standard)

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