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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 993 reviews · View Statistics

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Michael M.

Michael M.Perth, WA

Poor Registered Mail Service

published

I am appalled at the service of a registered small parcel taking 19 days from Busselton To Stratton WA the longest wait was the Airport mail service and the Midland mail center did not really care when I followed up on the late delivery.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
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Daniel G

Daniel GMetropolitan Adelaide, SA

  • 5 reviews
  • 1 like

Prices poor, delivery and notification great.

published

OZ Post are getting pricey. It's becoming a case of allowing competition to creep in just based on their escalating prices. Mismanagement or a money grab?
Fortunately their delivery and communication/tracking makes it somewhat forgivable as they've never lost something (for me) and their notifications are great.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Adam

Adam

  • 9 reviews

Variable but overall quality is good

published

I've had my share of issues with Australia Post (hence the only 4 stars), and perhaps it is just there area I am in now, but the service has been consistently good for a while. Whether it is sending documents around Australia or the multitude of deliveries, I consistently find items arrive quickly and reliably and their app is fantastic. The most recent one was no exception.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Harry

HarryVictoria

  • 6 reviews
  • 22 likes

Abusive drivers

published

Made a few complaints about parcels not getting delivered to my property with everything being taken straight to the post office for no reason. I was told the driver would change his ways and indeed he did as I watched him throw my next parcel at my house with force!!!

So I proceeded to make another complaint and was told a new driver would be appointed. The new diver knocked on my door today and told me I made a false complaint against ‘his friend’ and was told by his boss to tell me it was impossible to see what I was claiming. So in short I was lying...

Seriously I am fed up and don’t want your company visiting my property anymore. Sick of being harassed by your workers who I am paying to deliver a service they cannot complete.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
3 comments
Australia Post
Casey K.Australia Post
Harry
Harry
Australia Post
Casey K.Australia Post
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Gh M

Gh MSydney, NSW

  • 5 reviews
  • 1 like

Superior reliable delivery service.

published

With receiving many packages from different companies,Auspost stands out from the rest.Prompt, professional, friendly & reliable delivery,communications & tracking service. Thank you Australia Post for the endless parcels received on time and in perfect conditions.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!

Item is shipped from Melbourne but it needs to be sent to Queensland to be processed and sent back

published

Biggest joke of a service. My item was purchased online, the warehouse is 30 mins from my place. AusPost send it to Queensland, I assume because they don't care about the environment to then process it for 1 day and send it back down to Melbourne. Absolute disgrace.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australia Post
Priscila L.Australia Post

Hi Mike,

This sounds very frustrating and a complete waste of time. Can you please share the tracking number with me? Sometimes we may have to send your parcel to another sorting facility if one has reached capacity, this helps avoid backlogs.

Mike Valencia
Mike Valencia
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Chris

Chris

  • 17 reviews
  • 18 likes

The worst service in the Western World

published

It took 3 weeks with delay upon delay for Aust Post to send a simple package from Sydney to Perth.

In the same time, it took 5 days for a parcel to arrive from the U.S

Who-ever is in charge of our postal service.....SACK THEM

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Hi Chris,

Three week is a long time so I understand your frustration. Can you please share the tracking number with me?

Similar opinion? Write a review on ProductReview.com.au!
Michael

MichaelSydney, NSW

  • 3 reviews
  • 4 likes

Caring flexible employee

published

My local post office is now closed on the weekends being a Monday - Friday 8-5 worker I was unable to retrieve my package.

There was a lovely employee Sanja Taylor from Richmond post office that happily sent this without charge to my place of business.

Very polite and helpful, thank you.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
K Horrocks

K HorrocksSydney, NSW

  • 2 reviews
  • 1 like

Queens land to NSW via PERTH

published

Posted with tracking number on 23 April in Queensland registered in Perth Western Australia of all places on 1 March (day which was supposed to be delivered to moi) didn't get to Sydney till the 4 March delivered 5 March, thankfully it arrived but why send mail to the totally opposite side if this ‘Great Southern Land’ that doesn’t make fiscal sense

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
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mamaluchka47

mamaluchka47Sydney, NSW

  • 19 reviews
  • 5 likes

Are the postal delivery personnel the laziest bunch or what? Fully supported by Australia Post!

published

I have complained about the issue of not getting parcels (large and small) delivered to my door countless times! I am mostly home, so that excuse won't work! So have others, in my circle of acquaintance!

It means that us oldies especially, have to turn up at our post office and cart around at times heavy parcels because the lazy postal delivery personnel can't be bothered to deliver the parcels to our door!

Do I (we) ever hear back from Australia Post? Never! It is just ignored and the practice continues unabated! An absolute shocker as far as service to the public is concerned!

UPDATE: Surprise surprise! My parcel today was delivered to my front door! Will this continue, though?

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
3 comments
Australia Post
Casey K.Australia Post
mamaluchka47
mamaluchka47
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Qamar

Qamar

  • 3 reviews
  • 3 likes

Extremely disappointed

published

Had couple of my parcel delivery delayed for days and the postman simply dropped a ticket to collect from post office rather than ringing the door bell. Why would you bother to show up in the door steps and not deliver the item, it's beyond me.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Bob

BobSydney, NSW

  • 7 reviews
  • 4 likes

AustPost are faking customer signature signed by themselves

published

In the past month, we had several high valued deliveries and all required signatures. We were waiting at home and sticked note on the door asking to knock the door or using door chime for deliveries. But Austpost postman had simply dropped all parcels at our carport without knocking the door for signature. We could only know parcels had been delivered after received tracking notification.
It looks like that Austpost is encouraging their staff to illegally fake customer signature regardless I had complained to this issue.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
5 comments
Australia Post
Priscila L.Australia Post
Bob
Bob
Australia Post
Priscila L.Australia Post
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Kirsty

Kirsty

  • 2 reviews
  • 1 like

Love Australia Post

published

I have never had an issue with Australia Post. Our post man (yes, he is a man) is excellent, he goes out of his way to deliver parcels in a safe place and places items in a plastic bag when it's raining. I can't understand why so many people have so many negative things to say. I just received a parcel on Wednesday in WA sent from VIC on Monday and Tuesday was a public holiday. Outstanding work!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
3 comments
Australia Post
Casey K.Australia Post
Kirsty
Kirsty

Hi Casey, the most recent tracking number is 33UP80100181. I hope you can find the details and let the postie know. Thanks :) Kirsty

Australia Post
Priscila L.Australia Post

Just for privacy reasons, if you can send us your full name, email, and phone in a private message we can pass feedback on for you :)

Similar opinion? Write a review on ProductReview.com.au!

One star because I can't give zero

published

The last two parcels I have had sent to me have shown up on tracking as awaiting collection at Wilton GPO. But both times I have never gotten a pick up slip in my mailbox. This have never been a problem before Has the contractor in the area changed. If so it seems they are not doing their job. Both times the parcel was at the GPO so why didn't I get a slip in my mailbox, the box has a lock so it cannot of been stolen. The drivers/contractors around here are not even trying to deliver my stuff. Don't blame COVID-19 for delays or other errors this virus has been around for over a year now and business is booming for all delivery companies. Spend some of the profits on providing the service the customers are paying for.

Wilton 2571

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
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Ariel

ArielMetropolitan Adelaide, SA

  • 2 reviews
  • 5 likes

High cost, super slow delivery

published

Firstly, waiting 13 days for a parcel sending from VIC to SA ( ridiculous!). Secondly, I’ve been home all day to receive the parcel but the delivery guy just left a collection card without knocking the door. I have to walk to post office collect it myself after4:30pm. Informed this issue to local post office, the lady said : nothing I could do, I’m just a post office officer. (Of course, what can you do?) How could you guys increase postage/ delivery costs every year but unable to provide the basic service?! Disappointed!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
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mallymuff

mallymuffMelbourne, Vic

  • 51 reviews
  • 29 likes

Satisfied

published

I ordered an item from Queensland on 4 January and received it standard post 11 January in good condition. The deliverer was very courteous and friendly, so even though it took 6-7 days I've no complaints. I waited until after the Christmas peak before I ordered.

Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
K N H.

K N H.Sydney, NSW

Very reliable service

published

Our family has been ordering more online since last year. They always leave the parcel at a safe place and in good condition. No other delivery company has matched their delilvery service on domestic parcel.

Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much for the positive review :) it means a lot to us.

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Veronika

VeronikaCanberra 2600, ACT

  • 45 reviews
  • 5 likes

Honestly never any issues

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australia Post
Priscila L.Australia Post

Hi Veronika,

Thanks so much for your positive review, it means a lot to us! I hope your dog is doing okay and I'll be happy to track the supplements for you if you can share the tracking number with me?

Veronika
Veronika

She’s up and down, I’m hoping the shark cartilage powder and bone broth powder help, I got 50g of both to test if she can handle it and how she does on it before committing to larger amounts. Sent you the tracking via the other send message function.

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Ruth

Ruth

  • 3 reviews
  • 3 likes

Always been amazing!!

published

I just want to say how helpful Auspost has always been with my packages. I order multiple packages to be delivered to my house each month through Auspost and they always provide me with estimated delivery dates. They’re never late to deliver and things turn up in perfect condition. Not to mention sending me text reminders when things are arriving the morning of. I just ordered a mattress and the courier chosen by the company was Aramex. They won’t provide me with any information on my package and don’t even have a contact number I can call to discuss the estimated delivery date of my mattress. I’m so thankful that Auspost has always been so helpful to me and I will only stick with them or Startrack from now on!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much for your positive review, it really helps us! :)

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It's 5 coz the local delivery guy

published

Using Auspost I've noticed an online purchase will arrive faster comparative to individual customer parcel post. Depending who you buy through will help determine delivery speed. I found Amazon fastest, then eBay and small business about on par. Muchos respectos for the local driver in my area, he kills it.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 9
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Questions & Answers

User

Userasked

Domestic Parcel Post (Standard)

I have a postage package that was expected to be delivered on the 6th or the 7th of April and I can see it has been sitting at Strathfield since then. When can I expect delivery of this parcel?

3 answers
User
User

Tracking number is TMP1969000403003756078094

Australia Post
Alice F.Australia Post

I'm sorry that TMP1969000403003756078094 is taking longer than expected to get to you.

Looking at our current delivery time frames to you from WA, tomorrow would actually be the expected delivery date when counting from posting, and when counting from the last scan, it would be the 14th, so it shouldn't be long now.

User
User

Ok. Thank you.

Carli

Carliasked

Domestic Parcel Post (Standard)

Hi, my tracking number is 33LMN500701701000931508, I haven’t received an update since Thursday 1 April, can you please advise the status of my delivery/ETA?

Thanks,
Carli

1 answer
Australia Post
Alice F.Australia Post

Hi Carli,

Delivery between Vic and Qld is currently taking between 1 and business days, so the expected delivery date for 33LMN500701701000931508 would be any weekday between now and the 13th.

Paul B.

Paul B.asked

Domestic Parcel Post (Standard)

i have a parcel that left Sydney West on 24 March 33FJV155258901000930309 which appears to be still in transit to Perth WA on 31 March. Is there any update on this item (which is a birthday present..)

2 answers
Australia Post
Casey K.Australia Post

Hey Paul,

Our website is currently advising most parcels from NSW to WA are arriving within 6 business days but to allow up to 8:

https://auspost.com.au/service-updates/domestic-delivery-updates

Looks like it has arrived at a local delivery facility in Perth today so hopefully you'll see it out for delivery shortly. It does look like it may be going to a business address though and businesses may sometimes have alternative delivery arrangements in place such as diversions to a PO Box or something like that. In these cases, there may be a mail courier service who brings mail to the office so depending on their pick up schedules, delivery time can vary.

If you're not sure what kind of delivery arrangements are in place for this address, I'd recommend speaking with whoever at the business does handle the mail arrangements.

Paul B.
Paul B.

Many thanks for the reply

See all Australia Post Domestic Parcel Post (Standard) questions

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Australia Post Domestic Parcel Post (Standard)

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