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Australia Post Domestic Parcel Post (Standard)
Adam
- 9 reviews
- Domestic Parcel Post (Standard)
- Verified customer
Variable but overall quality is good
I've had my share of issues with Australia Post (hence the only 4 stars), and perhaps it is just there area I am in now, but the service has been consistently good for a while. Whether it is sending documents around Australia or the multitude of deliveries, I consistently find items arrive quickly and reliably and their app is fantastic. The most recent one was no exception.
mallymuffMelbourne, Vic
- 51 reviews
- 29 likes
Satisfied
I ordered an item from Queensland on 4 January and received it standard post 11 January in good condition. The deliverer was very courteous and friendly, so even though it took 6-7 days I've no complaints. I waited until after the Christmas peak before I ordered.
1 comment
Parcel missing
I have always appreciated Australia Post because they are usually on time and postman are friendly.
However, this time I read my tracked item and it stated 'delivered today' but I did not receive the parcel at all today. I checked the photo of the parcel being delivered in front of a house. However, it is not my house at all. I have submitted an enquiry about it and I hope it gets solved.
Has anyone had this experience? Or has their missing parcel been eventually returned to them?
UPDATE: I received my parcel today. I think the postie or someone returned it to the right address. I am happy to report that Australia Post tried their best to retrace the parcel.
1 comment
Casey K.Australia Post
Hey Alysia,
I'm so sorry to hear we made a mistake with your delivery but I'm really pleased to hear you did since receive it....
Read more If you're ever unable to locate a delivery, let us know right away so that we can investigate with your delivery team. Mistakes can happen (hopefully not often) but when they do, we'll do everything we can to get things fixed as quickly as possible.Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
Know better, choose better.
KimVictoria
- 2 reviews
- 1 like
Great postys
Thumbs up for the postys there great polite helpful pity there management didnt stop mucking them around good on the on rd postys keep up the good work...stop changing our postys management get a grip
1 comment
Priscila L.Australia Post
I love my postie! They do so much and deserve more recognition!
WarrenSouth East Queensland, QLD
Good work Australia Post
During this Covid Crisis especially in Melbourne.... I have a large parcel/box delivered in 4days from Vic to Sunshine Coast Qld. No complaints here...Very Happy indeed and service was professional
1 comment
Ibne F.Australia Post
Thanks Warren :)
Elizabeth Jan B.
- 3 reviews
- 2 likes
Can't live without it.
All my mail is delivered in good condition. My sent parcels have all arrived on time and in good condition. I have no complaints. I have been using Australia Post for 60 plus years.
1 comment
Ibne F.Australia Post
Thanks Elizabeth :)
The reviewer stated that an incentive was offered for this review
manisleFar North Queensland, QLD
- 7 reviews
- 1 like
surprise performance
Normally don't have a lot of time for Australia Post, however when they get something right they should be acknowledged, in my case during the Corona virus they have performed well above my expectations. Parcels have arrived in good condition and on time or before time except for one parcel that came from an offshore island. So congratulations for stepping up to the plate!!
1 comment
Ibne F.Australia Post
Thanks :)
Jade W.South East Queensland, QLD
- 3 reviews
- 2 likes
Effect
Lately I have been sending packages around Australia and the post office has been amazing in assisting me with this task. Easy process and great personal service Everytime. No better way to send parcels.
1 comment
Ibne F.Australia Post
Thanks for the feedback :)
BeckCaloundra
- 5 reviews
- 2 likes
Such helpful staff
The staff at our local Australia Post outlets go above and beyond to make you feel happy. It's great value for money knowing that you're postage will get to where it needs to go.
1 comment
Ibne F.Australia Post
Hi Beck
Glad to know that you are having a delightful experience at your local post shop :)...
Read more Regards IbneFind out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
Know better, choose better.
SammySouth East Queensland, QLD
- 5 reviews
- 1 like
Convenient, friendly service, reliable
Convenient parcel satchels, but would love to see even smaller sizes available for tiny items. Parcels are usually delivered pretty quickly, small items posted in the postbox seem to take longer. Friendly postman and couriers always leave parcels in a safe place. Always reliable service.
1 comment
Ibne F.Australia Post
Hi Sammy
Thanks for the feedback :)...
Read more Regards Ibnejo C.
- 2 reviews
- Domestic Parcel Post (Standard)
- Verified customer
Delays but understandable
My delivery was expected on Monday the 27th April but it's only just arrived today (30th).
I can understand there are delays currently due to the increased amount of mail and parcels being sent due to the current isolation rules.
However I do believe Australia post should have found ways and adapted quicker to the situation.
Updated - my opinion has changed after receiving late packages on Sunday. This shows they are trying their best.
Have ordered a number of packages online to try and avoid going to the stores. All packages ridiculously slow. Over 2 weeks to go from Brisbane to Perth. Some were ordered a week ago and still havent moved.
Updated, after getting late packages delivered on a Sunday I realize they are trying their best.
MichelleGreater Melbourne (Metropolitan), VIC
- 6 reviews
- 6 likes
Great Service
I have been visiting Australia Post quite a bit lately and every time I go the service has been very good, offering tracking for parcels etc. I even had to call them recently regarding a parcel that had gone missing and the lady I spoke to was very helpful, all in all, wonderful service.
The reviewer stated that an incentive was offered for this review
Romeo
- 7 reviews
- 6 likes
Spot on service
My local auspost are the best people to deal
With. Always with smile and I think its a family business as they are very helpful. Helped me without frowning and making faces.
3 comments
Ibne F.Australia Post
Hi Romeo, great to hear this. If you kindly send me the post shop name & location & your details (full name, email/ph no), I will pass this wonderful feedback to the right team i.e the Post Shop :)
Regards
Ibne
Craigieburn north
Ibne F.Australia Post
Hi Romeo, thanks for this. I've passed this wonderful feedback to the Team Craigieburn North LPO. Have a nice weekend :)
Regards
Ibne
Ethan C.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Works as described
I buy a lot of board games online so over the last 2-3 years I would say I average about a parcel a week from Australia Post. Never had an issue with them. And now with parcel lockers, collecting a parcel has never been easier for me.
On the other hand, other couriers like Fastway are literally the worst.
I will only buy board games online from companies that use Australia Post.
1 comment
Priscila L.Australia Post
Thanks so much Ethan :) enjoy your games!
Priscila
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
Know better, choose better.
AdrianSouth East Queensland, QLD
- 2 reviews
- 1 like
Great service
I had an awkward sized package for delivery. The Aust Post staff were very helpful and found me a much cheaper option than using a courier company. I was very happy with the value of their service.
1 comment
Priscila L.Australia Post
Hi Adrian,
Glad to hear our staff was able to help you with your parcel and finding the best way to send it and save a few dollars too!! :)...
Read more PriscilaMargaretPerth, WA
- 5 reviews
Fast delivery
I was amazed at how fast the delivery was. The pricing was also rather competetive. Very friendly and helpful staff, who were extremely patient while I tried to find the postal address for my item
1 comment
Priscila L.Australia Post
Who doesn't love a fast delivery Margaret! Glad you're happy with our services and prices. Have a great one!
Priscila
NatashaSouth East Queensland, QLD
- 4 reviews
Gets there on time and safely
My items always arrive safely and on time. These days it takes a week for a standard letter interstate but you can pay for express if needed. I feel safe to send anything as it always make it to the other address safety.
1 comment
Priscila L.Australia Post
Hi Natasha,
That's great to hear! I'm so glad you trust us with your deliveries! Have a lovely week. ...
Read more Priscilabella r mSouthern and Hills, SA
- 2 reviews
- Domestic Parcel Post (Standard)
- Verified customer
Our business is reliant on Australia Post parcel delivery service.
We use Australia Post exclusively as our delivery service and have been happy with the time frames quoted and delivered to our clients.
Our concern is always breakage as a substantial amount of our packages are fragile. In over 900 parcels we have had only one breakage.
The tracking information is excellent to ensure our clients know their item will reach them in a timely manner.
1 comment
Michael M.Australia Post
Thank you so much for leaving a review, Bella. I'm glad we've been a great service to your business and your consumers.
~ Mikey
Moonie MichaelSouth West, WA
- 35 reviews
- 22 likes
- Domestic Parcel Post (Standard)
- Verified customer
Australia Post Are My Heroes
As a serious online shopper, I rely heavily on our country's postal and courier services, and I feel Australia Post is one of the best.
My packages always arrive in perfect condition and on time. Sure I may have the odd late arrival but it's only a day or two and mostly due to holidays etc.
I always the best, up to date tracking available with text messages and emails included.
Australia Post is our leading postal service for a reason, give them a go.
1 comment
Michael M.Australia Post
Thanks so much for the review Moonie. I'm glad we've supplied the best service to you and we'll keep innovating & improving to maintain that service. Enjoy your weekend.
~ Mikey
Questions & Answers
Carliasked
Hi, my tracking number is 33LMN500701701000931508, I haven’t received an update since Thursday 1 April, can you please advise the status of my delivery/ETA?
Thanks,
Carli
1 answer
Alice F.Australia Post
Hi Carli,
Delivery between Vic and Qld is currently taking between 1 and business days, so the expected delivery date for 33LMN500701701000931508 would be any weekday between now and the 13th.
Paul B.asked
i have a parcel that left Sydney West on 24 March 33FJV155258901000930309 which appears to be still in transit to Perth WA on 31 March. Is there any update on this item (which is a birthday present..)
2 answers
Casey K.Australia Post
Hey Paul,
Our website is currently advising most parcels from NSW to WA are arriving within 6 business days but to allow up to 8:
https://auspost.com.au/service-updates/domestic-delivery-updates
Looks like it has arrived at a local delivery facility in Perth today so hopefully you'll see it out for delivery shortly. It does look like it may be going to a business address though and businesses may sometimes have alternative delivery arrangements in place such as diversions to a PO Box or something like that. In these cases, there may be a mail courier service who brings mail to the office so depending on their pick up schedules, delivery time can vary.
If you're not sure what kind of delivery arrangements are in place for this address, I'd recommend speaking with whoever at the business does handle the mail arrangements.
Many thanks for the reply
Raymond K.asked
Have never had a problem with Australia Post. Now I am wondering about a parcel sent from Newcastle to Sydney Tracking Number: R225285001780090. It looks as if the parcel has come back to Newcastle again. I hope I am wrong.
2 answers
Cat P.Australia Post
Hey Raymond,
I've had a look at R225285001780090 and can see that we were having some issues processing your parcel, which is the reason for the delay. There was a scan earlier this morning showing that the issue has been resolved, and we're expecting it to be delivered on or before Friday. If not, please let us know and we'd be happy to help.
- Cat
Thank you Cat.
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Casey K.Australia Post
Hey mallymuff,
Really glad to hear it arrived in good condition and that you had a great delivery person....
Read more Thanks so much for taking the time to leave this review and letting us know :) Have a great week ahead! -Casey