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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 986 reviews · View Statistics

Reviews

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Adam

Adam

  • 9 reviews

Variable but overall quality is good

published

I've had my share of issues with Australia Post (hence the only 4 stars), and perhaps it is just there area I am in now, but the service has been consistently good for a while. Whether it is sending documents around Australia or the multitude of deliveries, I consistently find items arrive quickly and reliably and their app is fantastic. The most recent one was no exception.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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mallymuff

mallymuffMelbourne, Vic

  • 51 reviews
  • 29 likes

Satisfied

published

I ordered an item from Queensland on 4 January and received it standard post 11 January in good condition. The deliverer was very courteous and friendly, so even though it took 6-7 days I've no complaints. I waited until after the Christmas peak before I ordered.

Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
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Parcel missing

published

I have always appreciated Australia Post because they are usually on time and postman are friendly.

However, this time I read my tracked item and it stated 'delivered today' but I did not receive the parcel at all today. I checked the photo of the parcel being delivered in front of a house. However, it is not my house at all. I have submitted an enquiry about it and I hope it gets solved.

Has anyone had this experience? Or has their missing parcel been eventually returned to them?

UPDATE: I received my parcel today. I think the postie or someone returned it to the right address. I am happy to report that Australia Post tried their best to retrace the parcel.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
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Kim

KimVictoria

  • 2 reviews
  • 1 like

Great postys

published

Thumbs up for the postys there great polite helpful pity there management didnt stop mucking them around good on the on rd postys keep up the good work...stop changing our postys management get a grip

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

I love my postie! They do so much and deserve more recognition!

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Warren

WarrenSouth East Queensland, QLD

Good work Australia Post

published

During this Covid Crisis especially in Melbourne.... I have a large parcel/box delivered in 4days from Vic to Sunshine Coast Qld. No complaints here...Very Happy indeed and service was professional

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post

Thanks Warren :)

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Elizabeth Jan B.

Elizabeth Jan B.

  • 3 reviews
  • 2 likes

Can't live without it.

published

All my mail is delivered in good condition. My sent parcels have all arrived on time and in good condition. I have no complaints. I have been using Australia Post for 60 plus years.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post

Thanks Elizabeth :)

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The reviewer stated that an incentive was offered for this review

manisle

manisleFar North Queensland, QLD

  • 7 reviews
  • 1 like

surprise performance

published

Normally don't have a lot of time for Australia Post, however when they get something right they should be acknowledged, in my case during the Corona virus they have performed well above my expectations. Parcels have arrived in good condition and on time or before time except for one parcel that came from an offshore island. So congratulations for stepping up to the plate!!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post

Thanks :)

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Jade W.

Jade W.South East Queensland, QLD

  • 3 reviews
  • 2 likes

Effect

published

Lately I have been sending packages around Australia and the post office has been amazing in assisting me with this task. Easy process and great personal service Everytime. No better way to send parcels.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post

Thanks for the feedback :)

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Beck

BeckCaloundra

  • 5 reviews
  • 2 likes

Such helpful staff

published

The staff at our local Australia Post outlets go above and beyond to make you feel happy. It's great value for money knowing that you're postage will get to where it needs to go.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
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Sammy

SammySouth East Queensland, QLD

  • 5 reviews
  • 1 like

Convenient, friendly service, reliable

published

Convenient parcel satchels, but would love to see even smaller sizes available for tiny items. Parcels are usually delivered pretty quickly, small items posted in the postbox seem to take longer. Friendly postman and couriers always leave parcels in a safe place. Always reliable service.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
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jo C.

jo C.

  • 2 reviews

Delays but understandable

published

My delivery was expected on Monday the 27th April but it's only just arrived today (30th).
I can understand there are delays currently due to the increased amount of mail and parcels being sent due to the current isolation rules.
However I do believe Australia post should have found ways and adapted quicker to the situation.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Updated - my opinion has changed after receiving late packages on Sunday. This shows they are trying their best.

published

Have ordered a number of packages online to try and avoid going to the stores. All packages ridiculously slow. Over 2 weeks to go from Brisbane to Perth. Some were ordered a week ago and still havent moved.

Updated, after getting late packages delivered on a Sunday I realize they are trying their best.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Michelle

MichelleGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 6 likes

Great Service

published

I have been visiting Australia Post quite a bit lately and every time I go the service has been very good, offering tracking for parcels etc. I even had to call them recently regarding a parcel that had gone missing and the lady I spoke to was very helpful, all in all, wonderful service.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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The reviewer stated that an incentive was offered for this review

Romeo

Romeo

  • 7 reviews
  • 6 likes

Spot on service

published

My local auspost are the best people to deal
With. Always with smile and I think its a family business as they are very helpful. Helped me without frowning and making faces.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
3 comments
Australia Post
Ibne F.Australia Post

Hi Romeo, great to hear this. If you kindly send me the post shop name & location & your details (full name, email/ph no), I will pass this wonderful feedback to the right team i.e the Post Shop :)

Regards
Ibne

Romeo
Romeo

Craigieburn north

Australia Post
Ibne F.Australia Post

Hi Romeo, thanks for this. I've passed this wonderful feedback to the Team Craigieburn North LPO. Have a nice weekend :)

Regards
Ibne

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Ethan C.

Ethan C.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Works as described

published

I buy a lot of board games online so over the last 2-3 years I would say I average about a parcel a week from Australia Post. Never had an issue with them. And now with parcel lockers, collecting a parcel has never been easier for me.

On the other hand, other couriers like Fastway are literally the worst.

I will only buy board games online from companies that use Australia Post.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much Ethan :) enjoy your games!

Priscila

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Adrian

AdrianSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Great service

published

I had an awkward sized package for delivery. The Aust Post staff were very helpful and found me a much cheaper option than using a courier company. I was very happy with the value of their service.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post
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Margaret

MargaretPerth, WA

  • 5 reviews

Fast delivery

published

I was amazed at how fast the delivery was. The pricing was also rather competetive. Very friendly and helpful staff, who were extremely patient while I tried to find the postal address for my item

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Who doesn't love a fast delivery Margaret! Glad you're happy with our services and prices. Have a great one!

Priscila

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Natasha

NatashaSouth East Queensland, QLD

  • 4 reviews

Gets there on time and safely

published

My items always arrive safely and on time. These days it takes a week for a standard letter interstate but you can pay for express if needed. I feel safe to send anything as it always make it to the other address safety.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post
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bella r m

bella r mSouthern and Hills, SA

  • 2 reviews

Our business is reliant on Australia Post parcel delivery service.

published

We use Australia Post exclusively as our delivery service and have been happy with the time frames quoted and delivered to our clients.
Our concern is always breakage as a substantial amount of our packages are fragile. In over 900 parcels we have had only one breakage.
The tracking information is excellent to ensure our clients know their item will reach them in a timely manner.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Michael M.Australia Post

Thank you so much for leaving a review, Bella. I'm glad we've been a great service to your business and your consumers.

~ Mikey

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Moonie Michael

Moonie MichaelSouth West, WA

  • 35 reviews
  • 22 likes

Australia Post Are My Heroes

published

As a serious online shopper, I rely heavily on our country's postal and courier services, and I feel Australia Post is one of the best.
My packages always arrive in perfect condition and on time. Sure I may have the odd late arrival but it's only a day or two and mostly due to holidays etc.
I always the best, up to date tracking available with text messages and emails included.
Australia Post is our leading postal service for a reason, give them a go.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the review Moonie. I'm glad we've supplied the best service to you and we'll keep innovating & improving to maintain that service. Enjoy your weekend.

~ Mikey

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Page 1 of 2
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Questions & Answers

Carli

Carliasked

Domestic Parcel Post (Standard)

Hi, my tracking number is 33LMN500701701000931508, I haven’t received an update since Thursday 1 April, can you please advise the status of my delivery/ETA?

Thanks,
Carli

1 answer
Australia Post
Alice F.Australia Post

Hi Carli,

Delivery between Vic and Qld is currently taking between 1 and business days, so the expected delivery date for 33LMN500701701000931508 would be any weekday between now and the 13th.

Paul B.

Paul B.asked

Domestic Parcel Post (Standard)

i have a parcel that left Sydney West on 24 March 33FJV155258901000930309 which appears to be still in transit to Perth WA on 31 March. Is there any update on this item (which is a birthday present..)

2 answers
Australia Post
Casey K.Australia Post

Hey Paul,

Our website is currently advising most parcels from NSW to WA are arriving within 6 business days but to allow up to 8:

https://auspost.com.au/service-updates/domestic-delivery-updates

Looks like it has arrived at a local delivery facility in Perth today so hopefully you'll see it out for delivery shortly. It does look like it may be going to a business address though and businesses may sometimes have alternative delivery arrangements in place such as diversions to a PO Box or something like that. In these cases, there may be a mail courier service who brings mail to the office so depending on their pick up schedules, delivery time can vary.

If you're not sure what kind of delivery arrangements are in place for this address, I'd recommend speaking with whoever at the business does handle the mail arrangements.

Paul B.
Paul B.

Many thanks for the reply

Raymond K.

Raymond K.asked

Domestic Parcel Post (Standard)

Have never had a problem with Australia Post. Now I am wondering about a parcel sent from Newcastle to Sydney Tracking Number: R225285001780090. It looks as if the parcel has come back to Newcastle again. I hope I am wrong.

2 answers
Australia Post
Cat P.Australia Post

Hey Raymond,

I've had a look at R225285001780090 and can see that we were having some issues processing your parcel, which is the reason for the delay. There was a scan earlier this morning showing that the issue has been resolved, and we're expecting it to be delivered on or before Friday. If not, please let us know and we'd be happy to help.

- Cat

Raymond K.
Raymond K.

Thank you Cat.

See all Australia Post Domestic Parcel Post (Standard) questions

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Australia Post Domestic Parcel Post (Standard)

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