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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.5 from 1,573 reviews · View Statistics
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Rachel
RachelSouth East Queensland, QLD

Delivered to wrong address

published

This morning my parcel was delivered to the wrong address. I called Aus Post customer service. They at first tried to tell me that I lived in Labrador, when I don't. I live in Southport. Then they said there are two streets with the same name. There is not another street in labrador with the same name as my street address. They eventually did deliver my items. Relieved they could fix it, but if they couldn't retrieve my parcel it would have been an effort to get a reimbursement. My delivery was opened.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Jet
Jet
  • 10 reviews
  • 1 like

Personally haven't had any problems

published

Haven't had any problems really with Australia Post, all my packages come on time and my local delivery driver is always very nice and handles my packages with great care :)

But once I did have an important letter I was sending to a PO Box at Collins St get sent to a post office in South Yarra and it added an extra 3 days in transit before I got to where it needed to go

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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jeannine w.
jeannine w.Sydney, NSW

The best delivery person ever. 5 star!

published

The delivery man Rod went over and beyond delivering my parcel. I did not hear his knocking on the door, and he even called me 2 times, but to save me going to the post office to pick up my delivery he came back a third time so that I received my parcel today. I live on the third floor and on a lot of occasions deliveries are left at the bottom of the stairs. Rod is fantastic! He has delivered a few parcels to me and he has always got a smile on his face and a kind word to say. He is an asset to Australia Post! Go, Rod!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Owen B.
Owen B.Greater Melbourne (Outer), VIC
  • 4 reviews
  • 2 likes

Always Delivers (although not always on time).

published

I've had over a dozen packages delivered by Australia Post's Parcel Post service. Whilst they could be better at delivering on-time, I've only once had to contact them to chase up a parcel. Australia Post's service is FAR superior than other "Courier" companies I've had packages delivered through, so I feel they deserve a decent review.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Lin C.
Lin C.
  • 4 reviews
  • 7 likes

Star postie.She is awesome.

published

She always used my name when bringing my mail to my door.Always happy friendly.At times like this it helps to have this lady deliver.Thank you.Im sorry I didn't ask her name.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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alexander
alexanderSouthwest, VIC

Late but okay experience

published

ordered a package from QLD to VIC, the package was held in dandenong facility for about a week but was delivered just fine a few days after the expected timeframe but at least it wasnt horrendously late or damaged. but thats probably the best you can expect these days

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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SiRock
SiRock
  • 6 reviews
  • 4 likes

They work hard

published

Australia Post guys have been working extra hard in recent years with all the lockdowns and stuff. Not every member is equally useful and polite but overall they managed to carry out the duties with dignity. Shame my international shipping was a different story but again - COVID

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Bella
BellaGippsland, VIC
  • 24 reviews
  • 14 likes

Great Service

published

Due to Online buying I have numerous parcels delivered on a regular basis. In all the years of my dealings I have only had one parcel go astray. When my regular Australia Post Driver returned from holiday he soon tracked, and found my missing article. The Driver is very polite and professional. Even my dog enjoys his visits! I always receive notice of when a parcel will arrive, plus notice of when it has been delivered.
During these extenuating times it is reassuring to know that Australia Post does its utmost to ensure speedy delivery. Job well done!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Simone
Simone
  • 2 reviews

Great service

published

Always friendly and delivering my items as mentioned on the app.
Australian post are highly recommended and are Australian safe. Australian post deliver my parcels careful and always place in a safe place.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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flyhorse501
flyhorse501Sydney, NSW
  • 15 reviews
  • 19 likes

A box of beer was missing in transit, but Australia post has recovered it and delivered it.

published

Purchased a box of beer from CUB on ebay three weeks ago, seller despatched my order very quickly. but the whole box was missing in transit.
It took more than one month for Australia post to recover it, it's very unpleasant experiences, but it's finally delivered.
Australia post deliveries are slow, but I have to admit, the delivery system is reliable.

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Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Penny
PennySouth East Queensland, QLD

Very Happy with our delivery man

published

I'm not reviewing times etc but I am reviewing our delivery man. He always delivers to our door. I have heard of delivery people putting cards in the mail box without even entering the property, not the postie at Acacia Ridge, he knocks a few times to make sure you hear him and is always happy and polite. Thank you Mr Postie, sometimes I can get free delivery after I spend over a certain amount, but I will pay the extra if I can choose AP purely because I trust our delivery man.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Alice F.Australia PostSend a private message
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Deejay
DeejayMurray Region, NSW
  • 3 reviews
  • 5 likes

Just what you need in lockdown

published

Aust Post, couriers and postmen are fantastic. Parcels arrive as expected, I'm kept informed with tracking and the positive and friendly staff often make my day brighter in lockdown. Thank you

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia PostSend a private message
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Couriers

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HEAD
HEADsydney
  • 75 reviews
  • 87 likes

Aust gouge post

published

Are we subsidizing daigou post to china ,maybe the chinese government own a bigger share of Aust post.
Every 1/4 the rates go up why,to subsidize their chatswood daigou opperation?
When you ask the workers in aust post just get a shudder of embaressment thats all. And that is all Greed greed and more greed.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Alice F.Australia PostSend a private message
HEAD
HEAD
HEAD
HEAD

And just received a registered mail envelope,containing deeds left on my doorstep ,not good enough australia gouge post,yet you charge for a service and fall short .this should have been redirected to my local post office.

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Tracking updates are meaningless nonsense

published

Small parcel from Sydney to Bendigo;
Spent days at Sydney depot, then tracking advised me 6 days ago
‘Received by Australia Post for transportation to processing facility‘ in Adelaide!
What in heavens name does that actually mean anyway???
Since then, NOTHING!
Why send a package for Bendigo to South Australia?
I recently received a package from England to Bendigo in 5 days, with DHL so it can be done!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Chris
Chris
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Jules
JulesMid North Coast, NSW
  • 3 reviews
  • 2 likes

Awesome Service

published

I am very impressed with Australia Post, my parcels always arrive on time and in most cases still intact. I have not really had a problem with their service. Also Australia Post always keep me up to date through my email when my parcel is being prepared to leave the place where I bought it, how long it is going to be before it gets to me, and then when it has arrived, I get confirmation that it has been delivered. I really think this is awesome and I am impressed with their service.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Alice F.Australia PostSend a private message

Thanks for taking the time to share your positive experiences using our services.

Alice

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Questions & Answers

FGS
FGSasked
Domestic Parcel Post (Standard)

Always seem to be long delays. Covid has well and truly died now and you would think the business would have enough knowledge by now on how to execute scenario planning regardless. They don't even bother with excuses anymore. It just seems to sit at 'received for processing for days before moving to the next state for yet more (eventual) processing. The so-called on time (7 days) gets changed to just say 'updated' with an extra week added on and no further information. Surely there is a more efficient way to manage the postal service by now. Why do Aus Post execs get so much for doing so little. So much wastage ...

1 answer
Jay V.
Jay V.

Yeah I have a similar thing from mount waverly aust post.

Fang-Ling K.
Fang-Ling K.asked
Domestic Parcel Post (Standard)

The info shows Incorrectly sorted and forwarder to correct location. Actually, it arrived at the post office 3km away from my house last night and is now being sent back to the city (about 52km away). This means it will arrive with a delay of at least three days. Can I trouble you to make sure it doesn't get sent to further? No. AMQ575008301000935001

1 answer
Jase
Jase

No, you may not. We are nothing to them. Bow down and accept your fate :)

Lisa
Lisaasked
Domestic Parcel Post (Standard)

I am waiting for my passport and it has been sitting at like this for 5 days - Item processed at facility

DANDENONG SOUTH VIC. I am hoping to fly next week. Do I cancel my holiday? Will it arrive in time?? Please help. I lodged a tracking question and have had no answer and it is still sitting there today. My number is 564377274018.
My partner is also waiting for his passport.

Lisa

1 answer
Jase
Jase

Auspost does not care.

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Australia Post Domestic Parcel Post (Standard)

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