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A box of beer was missing in transit, but Australia post has recovered it and delivered it.
Purchased a box of beer from CUB on ebay three weeks ago, seller despatched my order very quickly. but the whole box was missing in transit.
It took more than one month for Australia post to recover it, it's very unpleasant experiences, but it's finally delivered.
Australia post deliveries are slow, but I have to admit, the delivery system is reliable.
Tracking updates are meaningless nonsense
Small parcel from Sydney to Bendigo;
Spent days at Sydney depot, then tracking advised me 6 days ago
‘Received by Australia Post for transportation to processing facility‘ in Adelaide!
What in heavens name does that actually mean anyway???
Since then, NOTHING!
Why send a package for Bendigo to South Australia?
I recently received a package from England to Bendigo in 5 days, with DHL so it can be done!
Usually On time
I recently sent a parcel to my Grand daughter in Melbourne. As it was during a lock down period I expected some delay, but thought 5 days would be sufficient as it used to take just 4. The parcel did arrive and was delivered on a Sunday but it took 7 days to get there. It seems to take additional days to get from one major city to another and with tracking I could see the parcel had arrived at the handling center but for some reason took 2 days to travel 15 klm to my son's home. As Australia Post are an Essential service I would have thought there would be more consistent delivery times.
- Domestic Parcel Post (Standard)
Delays but understandable
My delivery was expected on Monday the 27th April but it's only just arrived today (30th).
I can understand there are delays currently due to the increased amount of mail and parcels being sent due to the current isolation rules.
However I do believe Australia post should have found ways and adapted quicker to the situation.
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
Know better, choose better.
Slow delivery but doing their best under trying circumstances
At the moment Aussie Post are being hammered with increased demand as everybody is sitting at home ordering stuff online. At the same time they CANT increase their staff numbers in the parcel centres due to Covid19 social distancing restrictions. Everybody who is saying they are making "huge profits" and not delivering needs to think of this. Sure they are being inundated with parcels, BUT other parts of their business have collapsed. Letter volumes were in freefall before the virus, and with business's closed that has only got worse. Othe...r profitable serivces like passport interviews have also collapsed, as the borders are closed and nobody can leave the country. I dont work for Aussie Post, and have experienced delays myself recently with mail and parcels, but everybody needs to understand they are also doing it tough like everybody else. Austalia Post is a governement business enterprise (they are not govt funded), they need to earn their revenue to survive just like every other private business, they are not the public service. Postal workers are some of the lowest paid of all public sector workers, they are doing their best under trying circumstances. Everybody getting on here complaining that "their" parcel is late, needs to understand that their parcel is not the the only one in the system. Next time you visit a post office, thank your local Aussie Post staff for doing a good job under trying circumstances, because they are.
Updated - my opinion has changed after receiving late packages on Sunday. This shows they are trying their best.
Have ordered a number of packages online to try and avoid going to the stores. All packages ridiculously slow. Over 2 weeks to go from Brisbane to Perth. Some were ordered a week ago and still havent moved.
Updated, after getting late packages delivered on a Sunday I realize they are trying their best.
Spot on service
My local auspost are the best people to deal
With. Always with smile and I think its a family business as they are very helpful. Helped me without frowning and making faces.
Good service for the price
Inconsistent delivery speed. Two parcels were dispatched at the same time but one arrived 5 days later than the other. Tasmania seems to have a long delivery time from the mainland. Takes 7 plus days. Strangely, overseas parcels can get here quicker than domestic on good days. On bad days, it takes months. Pick up is hassle if the local post office is not open outside business hours. They compensate with a pick up service from 7 am at the back door. Very friendly and helpful staff.
Questions & Answers
Hi my parcel 33XJM455964301000931508 now indicates that its Held at facility - In transit redirection. What does this mean? I haven't redirected my parcel can you provide me with some information
Iv been waiting 6 and half months now for a parcel it arrived in melb and now it's saying pending tracking is Lg835546500gb. How long till it arrives or is it lost thanks mat.
Can anyone tell me how to ship an aerosol product, every courier or aust post website I go on say they don’t handle aerosol as they come under dangerous good.
There must be a way help please
Get an answer from our members and Australia Post representatives
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