Reviewer Photos & Videos
Late but okay experience
ordered a package from QLD to VIC, the package was held in dandenong facility for about a week but was delivered just fine a few days after the expected timeframe but at least it wasnt horrendously late or damaged. but thats probably the best you can expect these days
A box of beer was missing in transit, but Australia post has recovered it and delivered it.
Purchased a box of beer from CUB on ebay three weeks ago, seller despatched my order very quickly. but the whole box was missing in transit.
It took more than one month for Australia post to recover it, it's very unpleasant experiences, but it's finally delivered.
Australia post deliveries are slow, but I have to admit, the delivery system is reliable.
- Domestic Parcel Post (Standard)
Delays but understandable
My delivery was expected on Monday the 27th April but it's only just arrived today (30th).
I can understand there are delays currently due to the increased amount of mail and parcels being sent due to the current isolation rules.
However I do believe Australia post should have found ways and adapted quicker to the situation.
Updated - my opinion has changed after receiving late packages on Sunday. This shows they are trying their best.
Have ordered a number of packages online to try and avoid going to the stores. All packages ridiculously slow. Over 2 weeks to go from Brisbane to Perth. Some were ordered a week ago and still havent moved.
Updated, after getting late packages delivered on a Sunday I realize they are trying their best.
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Spot on service
My local auspost are the best people to deal
With. Always with smile and I think its a family business as they are very helpful. Helped me without frowning and making faces.
Questions & Answers
I have lodged 2 complaints for failed delivery attempts. I have heard nothing from Australia post regarding the issues. However they have promptly issued me with a survey on how they resolved the issue??? Wt?!
Has anyone else experience this?
Yes, I get that as well. Once you hang up on Australia Post Customer Service they are quick to send you an email with a link for survey, but they are not resolving your issue.
my parcel said coming today but doesn't get delivered??
Get an answer from our members and Australia Post representatives
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