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Australia Post Domestic Parcel Post (Standard)
Gh MSydney, NSW
- 5 reviews
- 1 like
Superior reliable delivery service.
With receiving many packages from different companies,Auspost stands out from the rest.Prompt, professional, friendly & reliable delivery,communications & tracking service. Thank you Australia Post for the endless parcels received on time and in perfect conditions.
1 comment
MichaelSydney, NSW
- 3 reviews
- 4 likes
Caring flexible employee
My local post office is now closed on the weekends being a Monday - Friday 8-5 worker I was unable to retrieve my package.
There was a lovely employee Sanja Taylor from Richmond post office that happily sent this without charge to my place of business.
Very polite and helpful, thank you.
1 comment
Casey K.Australia Post
Hi Michael,
That's really great to hear that Sanja went above and beyond to find a solution for you. If you'd like me to pass this feedback on to management, please send me a private message....
Read more It's frustrating to hear that your local post office hours have now changed making collecting parcels difficult. If there is another post office nearby that has better collection hours, it might be worth looking into setting up a Parcel Collect address to that post office. You can read more about Parcel Collect here: http://auspo.st/2SSA0tOOther Couriers
Kirsty
- 2 reviews
- 1 like
Love Australia Post
I have never had an issue with Australia Post. Our post man (yes, he is a man) is excellent, he goes out of his way to deliver parcels in a safe place and places items in a plastic bag when it's raining. I can't understand why so many people have so many negative things to say. I just received a parcel on Wednesday in WA sent from VIC on Monday and Tuesday was a public holiday. Outstanding work!
3 comments
Casey K.Australia Post
We love to hear this Kirsty!
Thanks for taking the time to leave this review. I'm sure your postie would love to hear this feedback too so if you'd like to send us a private message with your details...
Read more and any recent tracking numbers, we can pass this on to your delivery facility management :)Hi Casey, the most recent tracking number is 33UP80100181. I hope you can find the details and let the postie know. Thanks :) Kirsty
Priscila L.Australia Post
Just for privacy reasons, if you can send us your full name, email, and phone in a private message we can pass feedback on for you :)
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
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K N H.Sydney, NSW
Very reliable service
Our family has been ordering more online since last year. They always leave the parcel at a safe place and in good condition. No other delivery company has matched their delilvery service on domestic parcel.
1 comment
Priscila L.Australia Post
Thanks so much for the positive review :) it means a lot to us.
VeronikaCanberra 2600, ACT
- 45 reviews
- 5 likes
Honestly never any issues
These guys are my go to couriers, never any issues, they arrive mostly within the allotted times and only on occasion do they travel from Victoria to Sydney for no other reason than to make the trip longer as I’m in Canberra.
This last package I’m waiting for went right past Canberra straight to Sydney and will now have to come right back down. I heard some time ago that they need to go to Sydney, but this adds unnecessary extra days to the postage, if your going to drive past Canberra you might as well just stop in Canberra.
Hopefully it d...
Read moreoesn’t take too long for it to come back down, my pups knee is having problems and I ordered some extra joint supplements as the one I’ve got isn’t strong enough on it’s own. As noticed by her sometimes running on the leg and other times running on 3.2 comments
Priscila L.Australia Post
Hi Veronika,
Thanks so much for your positive review, it means a lot to us! I hope your dog is doing okay and I'll be happy to track the supplements for you if you can share the tracking number with me?
She’s up and down, I’m hoping the shark cartilage powder and bone broth powder help, I got 50g of both to test if she can handle it and how she does on it before committing to larger amounts. Sent you the tracking via the other send message function.
Ruth
- 3 reviews
- 3 likes
Always been amazing!!
I just want to say how helpful Auspost has always been with my packages. I order multiple packages to be delivered to my house each month through Auspost and they always provide me with estimated delivery dates. They’re never late to deliver and things turn up in perfect condition. Not to mention sending me text reminders when things are arriving the morning of. I just ordered a mattress and the courier chosen by the company was Aramex. They won’t provide me with any information on my package and don’t even have a contact number I can call to discuss the estimated delivery date of my mattress. I’m so thankful that Auspost has always been so helpful to me and I will only stick with them or Startrack from now on!
1 comment
Priscila L.Australia Post
Thanks so much for your positive review, it really helps us! :)
It's 5 coz the local delivery guy
Using Auspost I've noticed an online purchase will arrive faster comparative to individual customer parcel post. Depending who you buy through will help determine delivery speed. I found Amazon fastest, then eBay and small business about on par. Muchos respectos for the local driver in my area, he kills it.
1 comment
Casey K.Australia Post
Hey Mark,
Really glad to hear you've got a great delivery driver in your area :)...
Read more If you'd like me to pass on some feedback to their manager, please send me a private message with your details and a recent tracking number. I'm sure they'd love to hear that they're doing a great job! -CaseynessSydney, NSW
- 2 reviews
- 13 likes
- Domestic Parcel Post (Standard)
- Verified customer
Late shopping ALL arrived before Christmas!
Did some very last minute shopping on Sunday - estimated arrival 31 December or next year due to high volume of online shopping - most arrived today and one more item coming tomorrow - fantastic service considering Christmas and COVID 19.
1 comment
Priscila L.Australia Post
Hi ness,
That's amazing to hear! Hope you and your family have a wonderful Christmas :)
Other Couriers
Sharon
- 3 reviews
- 2 likes
Best Christmas shopping ever
On Sunday 13th December I ordered my Christmas shopping online. All of my parcels (6 in total) arrived within 6 days. I had fantastic service including my local post office
1 comment
Priscila L.Australia Post
Thanks so much for your review Sharon :) hope you have an amazing Christmas!
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
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barney
- 7 reviews
- 2 likes
Very good service esp now
I want to say ive had my parcles delivered much earlier than before co vid and thats standard parcle delivery, I also want to give a huge shout out to all the posties out there thank u u r doing a great job .
1 comment
Priscila L.Australia Post
Thanks so much for your review, it really helps keep our spirits up during the busy festive season. I'm glad your parcel arrived so quickly and hope your futures one do too :)
You guys do a good job
Always on time or quicker than expected through the Cambridge TAS facility, the local postie is always friendly as well.
Even during the pandemic, standard post has taken 3-7 days (even had something delivered on a Sunday which i didn't realise was a thing) and express was less than 24 hours in multiple cases.
I also recently called you for for a query re: international order and you helped very quickly.
I appreciate your hard work.
1 comment
Priscila L.Australia Post
Thanks so much Jason! I had a delivery yesterday which I was so happy about but also good to remind ourselves how much over time our drivers are doing this year to help out with these crazy times! I'm...
Read more so glad you've had nothing but great experiences with us. Hope the festive seasons serves you well :)Mr BassGreater Melbourne (Outer), VIC
- 8 reviews
- 1 like
I can’t believe how awesome Australia Post have been during lockdown
Being stuck working from home and reliant on internet shopping, I can’t believe how awesome Australia Post have been throughout the pandemic! The delays have not been as bad as expected and multiple deliveries have been spot on. Also, the drivers have been super friendly and courteous. When we needed them to step up, they did! Thank you
1 comment
Casey K.Australia Post
Hey, that's fantastic news, thanks for sharing!
There's no denying things have been rough in some cases but really glad to hear you haven't been too badly impacted....
Read more Thanks again for your kind words. Keep safe and let us know if you ever do need assistance with anything!AmyNorth Queensland, QLD
Excellent Service!
The staff are always very friendly and efficient when I arrive to collect my parcels. Great experience and staff display great customer service to clients whenever I visit the post office.
1 comment
Casey K.Australia Post
Hey Amy,
That's fantastic to hear, glad you always have a great experience :)...
Read more If you'd like me to pass this feedback on to the post office manager, please send me a private message with your details. -CaseyMichelleMSouth East Queensland, QLD
- 2 reviews
- 1 like
Grateful Customer
My first major foray into online shopping, due to lockdown. After ordering from many different suppliers and locations, my postie delivered everything with great care ( and astonishment as I never received much mail before ). Yes, things took longer than expected, SOMETIMES, but overall I am very satisfied with the personal but professional service from my mailman and my local post office. They too, should be acknowledged for their exemplary efforts during these anxious times.
3 comments
Priscila L.Australia Post
Hi Michelle,
I had to share your review with the rest of my team to give them a smile, we're all in Melbourne so any positivity we can get really helps. Glad your first online shop experience was good, here's to many more :)
Wish I could thank you more and hope you all get a pay rise!
Ibne F.Australia Post
Amen :)
Other Couriers
Debi SlingerGreater Melbourne (Outer), VIC
- 21 reviews
- 16 likes
Doing the best they can in Covid-19 times
Ive had a number of parcels sent to me and with their tracking ability, I know how far they are away. That keeps my anxiety at bay, knwung they are held up in processing or even with the postal delivery person. It's a challenging time with Covid-19 and Australia Post are doing their best to get the job done without comprising the health of their staff.
1 comment
Priscila L.Australia Post
*tear* that means a lot Debi, thank you for taking the time to leave us this compliment. These times are tough, especially for those in Melbourne but we're getting there!!
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
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parminder189Greater Melbourne (Outer), VIC
- 3 reviews
It’s amazing
Accurate time and tracking most of the time, in COVID they are busy as everyone know about that but they still trying to deliver on time moreover they mention already it could take few days extra.
1 comment
Priscila L.Australia Post
Thanks so much for your review, it really helps through these busy times!
Priscila
The reviewer stated that an incentive was offered for this review
JotMurrumbidgee Region, NSW
- 2 reviews
- 1 like
Perfectly on Time
I always receive my packages within given time frame.. I only once had my package delayed and the customer service team helped me promptly to find it out.. Thanks Australia Post
1 comment
Priscila L.Australia Post
We're here to help Jot :) I appreciate you taking the time to leave this review.
fast, very reliable!
Everytime I have had a delivery from Australia post it has been on time! Great service! I highly recommend anyone using Australia post, delivery drivers are very respectful and friendly. Never had a problem.
1 comment
Michael M.Australia Post
Thanks so much for the positive vibes, Chantelle. I'm glad we've been able to provide you great service. Enjoy the rest of week!
DanielleGreater Melbourne (Outer), VIC
- 3 reviews
- 1 like
regular user
Even during covid lockdown I've had great Australia Post service both sending and receiving parcels Australia wide. They're great people at the Post office and our postie is alqays friendly.
1 comment
Priscila L.Australia Post
Thanks so much for your review, it really helps :)
Priscila
CRYSTALSouth East Queensland, QLD
- 4 reviews
- 3 likes
I am very happy with the great customer service and delivery
Package arrived at expectation and good condition. The tracking was very helpful. I can fully recommend Australia Post as reliable and helpful as sometimes the post maybe held up. Thanks
1 comment
Ibne F.Australia Post
Hi Crystal
Thanks for the feedback :)...
Read more Regards IbneQuestions & Answers
Userasked
I have a postage package that was expected to be delivered on the 6th or the 7th of April and I can see it has been sitting at Strathfield since then. When can I expect delivery of this parcel?
3 answers
Tracking number is TMP1969000403003756078094
Alice F.Australia Post
I'm sorry that TMP1969000403003756078094 is taking longer than expected to get to you.
Looking at our current delivery time frames to you from WA, tomorrow would actually be the expected delivery date when counting from posting, and when counting from the last scan, it would be the 14th, so it shouldn't be long now.
Ok. Thank you.
Carliasked
Hi, my tracking number is 33LMN500701701000931508, I haven’t received an update since Thursday 1 April, can you please advise the status of my delivery/ETA?
Thanks,
Carli
1 answer
Alice F.Australia Post
Hi Carli,
Delivery between Vic and Qld is currently taking between 1 and business days, so the expected delivery date for 33LMN500701701000931508 would be any weekday between now and the 13th.
Paul B.asked
i have a parcel that left Sydney West on 24 March 33FJV155258901000930309 which appears to be still in transit to Perth WA on 31 March. Is there any update on this item (which is a birthday present..)
2 answers
Casey K.Australia Post
Hey Paul,
Our website is currently advising most parcels from NSW to WA are arriving within 6 business days but to allow up to 8:
https://auspost.com.au/service-updates/domestic-delivery-updates
Looks like it has arrived at a local delivery facility in Perth today so hopefully you'll see it out for delivery shortly. It does look like it may be going to a business address though and businesses may sometimes have alternative delivery arrangements in place such as diversions to a PO Box or something like that. In these cases, there may be a mail courier service who brings mail to the office so depending on their pick up schedules, delivery time can vary.
If you're not sure what kind of delivery arrangements are in place for this address, I'd recommend speaking with whoever at the business does handle the mail arrangements.
Many thanks for the reply
Details
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Casey K.Australia Post
Hi there,
This is really great to hear! Thanks so much for taking the time to leave this review....
Read more Keep safe and have a great week ahead! -Casey