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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,075 reviews · View Statistics
Listing monitored by Australia Post

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Waqid
WaqidSydney, NSW
  • 13 reviews
  • 1 like

Best Courier In Australia

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
rking
rking
  • 7 reviews
  • 2 likes

Efficient and courteous

published

I have never had any issues with Australia Post delivery of parcels. I have found it to be efficient, timely and the postman or courier has always been professional and polite.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post

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0.0
(1,234)
Lee
LeeHobart, TAS

Aust post XL box if it weighs less than 5kg they dont need to measure it and change any more than flat rate of $18.95

published

This happened with my postage today. Went back questioned they did reversal. If it's one of there extra large boxes it full. And it is 5kg or below. The cost should be $18.95

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Alice F.Australia Post
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Adam
Adam
  • 11 reviews

Variable but overall quality is good

published

I've had my share of issues with Australia Post (hence the only 4 stars), and perhaps it is just there area I am in now, but the service has been consistently good for a while. Whether it is sending documents around Australia or the multitude of deliveries, I consistently find items arrive quickly and reliably and their app is fantastic. The most recent one was no exception.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Harry
HarryVictoria
  • 6 reviews
  • 22 likes

Abusive drivers

published

Made a few complaints about parcels not getting delivered to my property with everything being taken straight to the post office for no reason. I was told the driver would change his ways and indeed he did as I watched him throw my next parcel at my house with force!!!

So I proceeded to make another complaint and was told a new driver would be appointed. The new diver knocked on my door today and told me I made a false complaint against ‘his friend’ and was told by his boss to tell me it was impossible to see what I was claiming. So in short I was lying...

Seriously I am fed up and don’t want your company visiting my property anymore. Sick of being harassed by your workers who I am paying to deliver a service they cannot complete.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Harry
Harry
Australia Post
Casey K.Australia Post
Michael
MichaelSydney, NSW
  • 3 reviews
  • 4 likes

Caring flexible employee

published

My local post office is now closed on the weekends being a Monday - Friday 8-5 worker I was unable to retrieve my package.

There was a lovely employee Sanja Taylor from Richmond post office that happily sent this without charge to my place of business.

Very polite and helpful, thank you.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Bob
BobSydney, NSW
  • 11 reviews
  • 4 likes

AustPost are faking customer signature signed by themselves

published

In the past month, we had several high valued deliveries and all required signatures. We were waiting at home and sticked note on the door asking to knock the door or using door chime for deliveries. But Austpost postman had simply dropped all parcels at our carport without knocking the door for signature. We could only know parcels had been delivered after received tracking notification.
It looks like that Austpost is encouraging their staff to illegally fake customer signature regardless I had complained to this issue.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post
Bob
Bob
Australia Post
Priscila L.Australia Post

One star because I can't give zero

published

The last two parcels I have had sent to me have shown up on tracking as awaiting collection at Wilton GPO. But both times I have never gotten a pick up slip in my mailbox. This have never been a problem before Has the contractor in the area changed. If so it seems they are not doing their job. Both times the parcel was at the GPO so why didn't I get a slip in my mailbox, the box has a lock so it cannot of been stolen. The drivers/contractors around here are not even trying to deliver my stuff. Don't blame COVID-19 for delays or other errors this virus has been around for over a year now and business is booming for all delivery companies. Spend some of the profits on providing the service the customers are paying for.

Wilton 2571

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post

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0.0
(1,234)
Veronika
VeronikaCanberra 2600, ACT
  • 47 reviews
  • 6 likes

Honestly never any issues

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

Hi Veronika,

Thanks so much for your positive review, it means a lot to us! I hope your dog is doing okay and I'll be happy to track the supplements for you if you can share the tracking number with me?

Veronika
Veronika

She’s up and down, I’m hoping the shark cartilage powder and bone broth powder help, I got 50g of both to test if she can handle it and how she does on it before committing to larger amounts. Sent you the tracking via the other send message function.

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Ruth
Ruth
  • 3 reviews
  • 3 likes

Always been amazing!!

published

I just want to say how helpful Auspost has always been with my packages. I order multiple packages to be delivered to my house each month through Auspost and they always provide me with estimated delivery dates. They’re never late to deliver and things turn up in perfect condition. Not to mention sending me text reminders when things are arriving the morning of. I just ordered a mattress and the courier chosen by the company was Aramex. They won’t provide me with any information on my package and don’t even have a contact number I can call to discuss the estimated delivery date of my mattress. I’m so thankful that Auspost has always been so helpful to me and I will only stick with them or Startrack from now on!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

Thanks so much for your positive review, it really helps us! :)

Sharon
Sharon
  • 3 reviews
  • 2 likes

Best Christmas shopping ever

published

On Sunday 13th December I ordered my Christmas shopping online. All of my parcels (6 in total) arrived within 6 days. I had fantastic service including my local post office

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

Thanks so much for your review Sharon :) hope you have an amazing Christmas!

Mr Bass
Mr BassGreater Melbourne (Outer), VIC
  • 8 reviews
  • 1 like

I can’t believe how awesome Australia Post have been during lockdown

published

Being stuck working from home and reliant on internet shopping, I can’t believe how awesome Australia Post have been throughout the pandemic! The delays have not been as bad as expected and multiple deliveries have been spot on. Also, the drivers have been super friendly and courteous. When we needed them to step up, they did! Thank you

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Kim
KimVictoria
  • 2 reviews
  • 1 like

Great postys

published

Thumbs up for the postys there great polite helpful pity there management didnt stop mucking them around good on the on rd postys keep up the good work...stop changing our postys management get a grip

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

I love my postie! They do so much and deserve more recognition!

Amy
AmyNorth Queensland, QLD

Excellent Service!

published

The staff are always very friendly and efficient when I arrive to collect my parcels. Great experience and staff display great customer service to clients whenever I visit the post office.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post

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MichelleM
MichelleMSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Grateful Customer

published

My first major foray into online shopping, due to lockdown. After ordering from many different suppliers and locations, my postie delivered everything with great care ( and astonishment as I never received much mail before ). Yes, things took longer than expected, SOMETIMES, but overall I am very satisfied with the personal but professional service from my mailman and my local post office. They too, should be acknowledged for their exemplary efforts during these anxious times.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

Hi Michelle,

I had to share your review with the rest of my team to give them a smile, we're all in Melbourne so any positivity we can get really helps. Glad your first online shop experience was good, here's to many more :)

MichelleM
MichelleM

Wish I could thank you more and hope you all get a pay rise!

Australia Post
Ibne F.Australia Post

Amen :)

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Questions & Answers

Henry Price
Henry Priceasked
Domestic Parcel Post (Standard)

Is there any chance my parcel will be delivered today?
0307061347495006000991

No answers
Victoria
Victoriaasked
Domestic Parcel Post (Standard)

Hi my parcel (tracking number #99704713156901000830904) was estimated to be here on Monday 20th- Tuesday 21st, coming from within the same state. It now says delayed- waiting to be processed for delivery. Does that mean it’s still at its senders location? How long roughly would it take to be here?

1 answer
Australia Post
Casey K.Australia Post

Hi Victoria,

That delayed status just comes up automatically when a parcel hasn't arrived within the time frame initially estimated.

Looking at the tracking, this was only posted on Monday the 19th so the delivery estimate calculated by the online tracking seems a bit off. Our website does advise allowing 2-4 business days for same state deliveries within NSW at the moment so it is actually expected to reach you by today.

It hasn't been scanned out for delivery yet though so does appear to have been held up. This is likely due to the ongoing COVID situation in NSW which is having a pretty heavy impact on our network.

I really apologise for the delay, we'll be working to get this to you as soon as possible. In the meantime, it's worth letting your sender know you are still waiting and feel free to contact us on 13 13 18, via social media or by lodging and enquiry on our website if you'd like us to set up a case to keep an eye on this delivery for you.

-Casey

Jo K
Jo Kasked
Domestic Parcel Post (Standard)

Hi, I posted a small parcel on Monday 19th and the status today, Thursday 22nd is 'we've got it'. Expected delivery was yesterday or today? How can I get an update on this? Tracking #R358360014310713
Thank you, Jo

1 answer
Australia Post
Casey K.Australia Post

Hi Jo,

Sorry to hear it's taking longer than expected. The best way to get updates is to keep an eye on the tracking as you'll see an update there as soon as your parcel does receive a scan. Looks like it did receive an update early this morning. Depending on where it's heading to, I'd expect delivery very soon but please reach out to our help and support team on 13 13 18 or via social media with the address details if needing an updated delivery estimate.

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Australia Post Domestic Parcel Post (Standard)

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