1 photo
Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.7 from 1,109 reviews · View Statistics
Listing monitored by Australia Post

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
Melissa
Melissa
  • 2 reviews

Online shopping deliveries

published

Postal delivery service had sunk to an all time low in Australia in the past few years but having recently bought a few things on line I must say that even despite Covid circulating they came in a very timely manner when I thought they would takeaway longer. Let’s hope this continues!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Rin
RinSydney, NSW
  • 11 reviews

Really happy with the service

published

I realise most people come on these sites to complain but I'm really happy with the service I have received from Australia Post lately. They have always put my items in a safe place if I'm not home or I appreciate when I can pick up items from the post office. One day I picked an item up after the last day it was meant to be available and it was still there. They must be so much busier right now with people online shopping more.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post

Other Couriers

 
 

0.0
(1,234)
Rami
RamiMetropolitan Adelaide, SA
  • 3 reviews

Great service considering Covid19 restrictions

published

For the last 5 parcels I received, the service was excellent. I just received a parcel this week and it came one day earlier than the expected time. However, for international parcels, they take longer processing time after they're arrived in Australia.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Mel B
Mel BCentral Queensland, QLD
  • 3 reviews

Great Service

published

I received a package from Australia Post today. It came quicker than expected which was a nice surprise. My package was in good condition and the delivery man was very polite and friendly. The service from Australia Post is always very good and I highly recommend them.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Dave
DaveSoutheast, SA
  • 2 reviews
  • 2 likes

Receiving and Sending parcels great service.

published

Receiving parcels, I always get an SMS/email keeping me informed and the driver is always courteous.
Sending parcels, purchase labels online and then the drop them off at my local post office or in a post box.
Parcels always arrive on time and in good condition.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
Lynn Ferre
Lynn FerreGreater Melbourne (Outer), VIC
  • 3 reviews

Great service

published

I receive many parcels from online orders, our delivery person ( normally same person) is great always a friendly smile and courteous. If not home he leaves behind brick pillars so can’t be seen from road.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
K M.
K M.Sydney Surrounds, NSW
  • 5 reviews
  • 8 likes

I paid what they asked. I want the service that I paid for.

published

Nothing gets delivered to my house except for cards saying "pick up after 4pm" by a postie on a bike. Isnt delivery part of the service I paid for. If I owed Australia post they would come to collect. I paid the amount Australia Post asked for the postage, I want what I paid for. This is stealing. Update: I am impressed with the way that bad reviews are smothered with good reviews within hours of them being posted, and the worthless responses by Australia Post. Productreview.com.au must be able to see that these "good reviews" are suspicious they seem to be from Australia post groupies.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
K M.
K M.
Australia Post
Casey K.Australia Post
Susan
Susan
  • 3 reviews

Friendly delivery drivers, great service for the online shopper.

published

Austpost App is great for tracking, in addition, an SMS is received on the morning of delivery for tracked items.
I always know when to expect a parcel from my friendly driver.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post

Other Couriers

 
 

0.0
(1,234)
Kate
Kate
  • 2 reviews

Top of the range customer service!

published

My parcel arrived exactly when I was advised it would. I was sent emails advising me when it had been shipped, and again when it was on route. I planned my day around the delivery time and it arrived at the time I was told. The delivery driver was friendly and polite. A great experience on every level

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Dee
DeeFar North Queensland, QLD
  • 2 reviews

Always on time

published

I have found this service to be great value. The parcel arrives within the time period that is given and it is cost effective. Australia Post has always helped me in showing the best and cheapest way of sending parcels within Australia. Thanks for taking the complication out of posting parcels.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
Caroline Nicholls
Caroline NichollsSouth East Queensland, QLD
  • 5 reviews

Better and more reliable than other postal/courrier services.

published

When other courriers don't bother to deliver, ring the door bell or provide clear tracking, we've been consistently amazed at how much AusPost has upped their game since COVID hit us. Parcels are delivered and they've even made a special note as to where to place parcels safely should we not be home which means we often came home to find our lovely mail on our little balcony because they cared enough to note. Also the level of service from the Posties is tremendous, always smiling regardless of who it is, very polite and always wishing us well and to be safe. It's the little things. Bravo AusPost, your Indooroopilly Post Office and Posties in the area are 10/10.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
Mel
MelCentral Queensland, QLD
  • 2 reviews

Consistently reliable service , happy customer

published

As online shopping becomes more popular and will continue to do so , customers need a reliable postal service to deliver their products . Australia Post is that service . With an easy to use app to track your orders . Australia Pist continues to deliver on time , every time .

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
HappyCustomer
HappyCustomerGreater Melbourne (Inner), VIC
  • 2 reviews

Reliable service

published

My parcels arrived promptly, in excellent condition. The tracking service updated often and I was kept informed the entire process of delivery from door to door. This is a reliable service every time.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
1000chefs
1000chefs
  • 2 reviews

Very good delivery service

published

Very good delivery service from start to finish with tracking numbers and estamit delivery times and dates for approximate time of drop off or other pick up location to nearest post office.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post

Other Couriers

 
 

0.0
(1,234)

They do what they promise

published

Every time I'm told that a package is about to arrive it does. Their communications are accurate.
Nothing gets lost. Packages are left undercover. Their feedback loops are useful to me and easy to use.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Page 1 of 8
See all Australia Post reviews

Questions & Answers

John H
John Hasked
Domestic Parcel Post (Standard)

Can you check what is going on with this package? It's very expensive and it has me worried because it was onboard for delivery on friday yet it never came and it didn't come today either. It was sent last monday.
#63303289141068

No answers
Jyothishma S.
Jyothishma S.asked
Domestic Parcel Post (Standard)

Hi
Have posted a parcel 14days ago and still not received
Tracking is R243635014312142006120608.
Can i please get a update , I’m starting to think it’s lost and it has medication in there

2 answers
Australia Post
Casey K.Australia Post

Hi Jyothishma,

Sorry to hear such an important parcel hasn't arrived in time. I can see we have an investigation open but in the meantime, please let your sender know it hasn't reached you and ask them to contact us too as they'll have additional information about the parcel to assist our investigation.

-Casey

Jyothishma S.
Jyothishma S.

Sorry I should have mentioned earlier . I am the sender and apart from being told that it hasn’t been scanned after the local post office I haven’t received any other information. Hope the parcel is found

Derek.C
Derek.Casked
Domestic Parcel Post (Standard)

What does it mean when it says delayed waiting to be processed for delivery? Does that mean it’s in my town at my post office?
3393U209965001000930304

2 answers
Australia Post
Casey K.Australia Post

Hi Derek,

That status means the estimated delivery date has passed. It won't be at your post office though as parcels will only go there after a delivery attempt and you'll see this on the tracking.

It looks like this is coming down from Brisbane and was expected to reach you by Friday. I'm very sorry that hasn't been the case. We do see most delayed parcels delivered within the next few business days so I expect it'll be with you shortly but if you'd like to reach out on 13 13 18, via social media or lodge an enquiry on our website, we'll be able to get a case up and running to keep an eye on this for you until delivery.

-Casey

Derek.C
Derek.C

It's been 3 weeks already, why cant I get a case up?

See all Australia Post Domestic Parcel Post (Standard) questions

Get an answer from our members and Australia Post representatives

Australia Post Domestic Parcel Post (Standard)

Other Couriers

Previous
Zoom2u

Zoom2u

4.8
(759)
Dogtainers

Dogtainers

4.7
(687)
PACK & SEND

PACK & SEND

4.5
(5,081)
Parcelpoint

Parcelpoint

4.4
(3,173)
Jetpets

Jetpets

4.4
(695)
Big Post

Big Post

4.4
(154)
Interparcel

Interparcel

4.1
(2,034)
Smart Send

Smart Send

4.0
(1,413)
Sendle

Sendle

4.0
(9,384)
comGateway

comGateway

4.2
(64)
Transdirect

Transdirect

3.5
(2,587)
Next
See all Couriers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.