??!
1 photo
Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard) (page 2 of 43)

1.7 from 847 reviews · View Statistics

Reviews

Previous
Next

Reviewer Photos & Videos

  • More
gail k

gail kPerth, WA

  • 2 reviews
  • 1 like

Tracking unreliable

published

Please explain to me how this supposed tracking works? I posted a registered (tracking/signature) large letter to NSW on 3rd November from Perth, its showing as being still at the Post Office where it was lodged with a delivery date today (10th November), how does that work? Also, another one, recipient in Perth, tracking still showing that it's on it's way, and I know that it has been delivered? It's frustrating and no wonder that we have no faith in our own postal delivery service and it should be completely overhauled.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
5 comments
Australia Post
Priscila L.Australia Post
gail k
gail k
Australia Post
Priscila L.Australia Post
Amy

AmyNorth Queensland, QLD

Excellent Service!

published

The staff are always very friendly and efficient when I arrive to collect my parcels. Great experience and staff display great customer service to clients whenever I visit the post office.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Casey K.Australia Post
Other Couriers
Previous
Zoom2u
Zoom2u
4.9
(656)
Dogtainers
Dogtainers
4.8
(486)
PACK & SEND
PACK & SEND
4.6
(3,934)
Parcelpoint
Parcelpoint
4.5
(2,495)
Next
Mr P.

Mr P.Greater Melbourne (Outer), VIC

Ridiculous delays for years. Plain incompetent

published

You can’t blame covid on the fact that you’re crap. You’ve been ridiculously slow for years now. I’ve bought stuff from the us and its been quicker than stuff shipped in Australia with you morons. Why has my parcel been sorting i. Western Australia for 6 days?? Why did my parcel spend a whole week waiting to be delivered when it could have been done within 3 days? Plain freaking incompetent. Their tracking is useless and 50% of the time delayed or inaccurate.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Abigail

AbigailGreater Melbourne (Outer), VIC

  • 3 reviews
  • 4 likes

Sub contractors can't read addresses so deliver to wrong addresses.

published

How can a company like Aus Post hire people who can't read street names or maps to deliver goods? So many items are getting delivered to incorrect homes. I shouldn't have to chase up my missing items that some slack and lazy person decided to deliver to an incorrect home. No wonder people are using other courier services. These amateurs need to be sacked. How about Australia Post spend less money on watches and more money on training!!!!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
Kay Jay

Kay JayGreater Melbourne (Outer), VIC

  • 3 reviews

Delivery drivers are not wearing their masks correctly

published

On three separate occasions, delivery drivers have not been wearing their masks correctly.
1) Nose uncovered
2) Nose and mouth uncovered
3) Nose uncovered

This is just not good enough. This has been reported but I doubt anything has been done.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
3 comments
Australia Post
Priscila L.Australia Post
Kay Jay
Kay Jay

You are right in that it's not a good enough excuse. A mask that moves around to the point of not being on someone's face at all, is just a lack of care. The reference number(s) are 36224607 & 36056845.

Australia Post
Priscila L.Australia Post
Big E.

Big E.Greater Melbourne (Metropolitan), VIC

How bad has Australia Post got too!!

published

Sent a small registered parcel to Geelong from Melbourne CBD. After a week I have been notified it will take 11 days for delivery....What 11 days for a small parcel to 65km down the road....are you serious. Soo sad Australia Post.

Incentivised ReviewNo
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
Clarky

ClarkyGreater Melbourne (Metropolitan), VIC

  • 9 reviews
  • 7 likes

A package from one suburb to the next, still hasn't arrived a week and a half later

published

Australia Post is hopeless. Ordered products in Vermont to go to my address in Nunawading, 5km. Looked at the tracking has been to Somerton, then to Chirnside Park still not even close to be delivered. I am contacting the Smart water shop and am refusing to do business with them anymore if they use Australia Post

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post

Hi Clarky,

Sorry to hear it's come to this but I understand where you're coming from, shouldn't be this difficult to receive a parcel. What's the tracking number?

Bijal

Bijal

  • 2 reviews
  • 3 likes

Drivers do not read package instruction for delivery and sent to post for collection

published

Drivers do not read instruction on package and do not attempt to deliver and directly send to nearest Post for collection. It happened few times and it is really disappointing. There is instruction on package to deliver during opening hours but there is no any card for missed delivery that means they did not came for delivery and send direct to post for collection.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
1 comment
Australia Post
Priscila L.Australia Post

We'll Deliver It When We Feel Like It!

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Bill

BillMelbourne

  • 21 reviews
  • 13 likes

There is a major problem with Aust post

published

Ordered several items from Sydney. Waited almost 3 weeks, Auspost advised of delays, lodged an online support request, no response for 2 days and item suddenly arrives. Postie advised Austpost expected covid would reduce demand and reassigned heaps of posties from delivery to logistics. Now parcel volumes are up 60% and they don't have staff!! They claim they are putting on 4000 extra staff, but if you check their HR site, there is no evidence of this... Please get over the spin and sort out your business!! PS my wife has 5 items overdue by weeks also, despite having tracking details.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
5 comments
Australia Post
Priscila L.Australia Post
Bill
Bill

All have been added to your internal follow up forms, but they don't respond...

Bill
Bill
Another R.

Another R.Perth, WA

Absolutely Ridiculous!

published

ordered a Halloween costume during the last week of September. Arrived 4 days AFTER Halloween. It took you just over a month to deliver an item from one side of Australia to the other.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Casey K.Australia Post
Casper

CasperSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Australia Post don't answer messages

published

Over a week my parcels have been sitting in their Depo preparing how long dose it Take I sent messages they don't answer worst parcel courier ever need to get there act together

Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeDomestic
1 comment
Australia Post
Casey K.Australia Post

Unacceptable delivery delays

published

After waiting 3 months for a parcel. Australia post advised they had my parcel and would deliver it by the 02nd November. After multiple attempts to track the parcel which appeared not to progress, I have today been advised there are further delays and the parcel should be delivered by 16 November. Australia post are a disgrace. Every business has had to adapt to Covid to provide a good service. Unfortunately Australia Post has not stepped up.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post
David

DavidGreater Melbourne (Inner), VIC

  • 6 reviews
  • 5 likes

Australia Post is an absolute disgrace and should be abolished

published

Adding yet another poor encounter to my forever ongoing dilemma's with this service whilst their senior management team take home millions in pay. This particular experience of mine takes the cake.

Item ordered from a store 25kms away, 10 business days ago. It was processed by Australia Post 9 days ago. Fast forward to today and this item still hasn't arrived.

Australia Post is a useless, worthless mockery of a business and it is disgusting that in this day and age these circumstances exist.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post

Hi David,

I'd like to help you with the tracking of your parcel, what's the number? We are experiencing some delays in our network this year so items are taking longer than usual but it's fair to be frustrated with the wait.

Other Couriers
Previous
Smart Send
Smart Send
4.1
(1,393)
Sendle
Sendle
4.0
(7,849)
comGateway
comGateway
4.3
(54)
Transdirect
Transdirect
3.6
(2,336)
Next
Missymoo

MissymooGreater Melbourne (Outer), VIC

  • 10 reviews
  • 9 likes

What attempted deliveries?

published
Incentivised ReviewNo
1 comment
Australia Post
Priscila L.Australia Post
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
GURVINDER

GURVINDERPerth, WA

Absolutely useless service!! Sack your drivers

published

Absolutely useless service
Idiotic driver leaves 2 big parcels at myfront door which faces the main street towards a shopping centre and says "left in a safe place" and now parcels have been stolen!!
And the compensation offered is 100 bucks???

Incentivised ReviewNo
Sender or ReceiverReceiver
1 comment
Australia Post
Casey K.Australia Post
Luke A.

Luke A.

  • 4 reviews
  • 3 likes

Worse than useless!

published

They send my parcel back and forth around the country, just updating the expected delivery so they can keep saying that it is arriving on time. !?!?! Hire more staff and fix your mess Aus Post.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Casey K.Australia Post
Francois

FrancoisBrisbane

  • 3 reviews
  • 4 likes

What has happened at Auspost

published

Ordered equipment online from Victoria. Was picked up on 15/10/2020 from supplier and only reached me ( in Brisbane) on 28/10/2020. Response to enquiry was simply - we are very busy. Other deliveries I have had recently were quick. It seems the ball has been dropped. For this delivery I would have liked to score ZERO.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
2 comments
Australia Post
Priscila L.Australia Post
Francois
Francois

Hi. I dont think I would like to use auspost again to be honest. Thanks for your comments

Absolutely useless

published

A letter posted from Sydney CBD to Alexandria on the 22 Oct has still not been received 6 days later . Postal service is still blaming Covid for such an appalling domestic service and state up to 10 days for a local letter delivery. Australia Post is nothing short of a joke!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Casey K.Australia Post
Andy

AndyGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

3 weeks for 20kms

published

Long Delays to travel 20 kilometers not sure why
when ordered it said estimated 2-3 days been 3 weeks
will not be buying from anyone using Aust post again
How can Amazon deliver same day for cheaper

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Page 2 of 43
See all Australia Post reviews

Questions & Answers

Ben N.

Ben N.asked

Domestic Parcel Post (Standard)

Please advise what is happening with the following item 88K516843501000935102. Tracking does not seem to update. Cheers

1 answer
Australia Post
Priscila L.Australia Post

Hi Ben,

It's normal not to see any scans whilst your parcel is moving across the country and you may not see another scan until it's in WA at the next sorting facility. Your parcel is estimated to arrive within eight business days so please allow until the 3rd December.

Have a lovely day!

Stuart

Stuartasked

Domestic Parcel Post (Standard)

I am expecting a delivery 333UF963879001000935002, but it has been "Received and ready for processing" since Monday 23 afternoon. Please advice when the delivery can start?

1 answer
Australia Post
Priscila L.Australia Post

Hi Stuart,

This one should have already started now and was estimated to arrive today but can't see any further scans since it was sent. Parcels between these postcodes should take up to four business days however it's no secret that there are delays in our network these days so I recommend allowing until Monday and if the scans don't update we can start an investigation for you.

Thanks

Coleen K.

Coleen K.asked

Domestic Parcel Post (Standard)

Hi there. I have post coming today suppose tobe and its still says its coming today its already 20:49
Can you please track it 2GLZ01981465

1 answer
Australia Post
Priscila L.Australia Post

Hi Coleen,

I can see you spoke to someone today about this and they assisted you. If you require any further assistance please let me know!

This page is monitored Monday - Friday and if you require an update sooner we recommend speaking to our Social Media Team on Facebook & Twitter that are available 24/7. Alternatively you can call us on 13 7678 (Mon - Fri) or live chat with someone - https://auspost.com.au/help-and-support

Get an answer from our members and Australia Post representatives

Other Couriers

Previous
Zoom2u

Zoom2u

4.9
(656)
Dogtainers

Dogtainers

4.8
(486)
PACK & SEND

PACK & SEND

4.6
(3,934)
Parcelpoint

Parcelpoint

4.5
(2,495)
Jetpets

Jetpets

4.4
(651)
Big Post

Big Post

4.5
(123)
Interparcel

Interparcel

4.1
(1,977)
Smart Send

Smart Send

4.1
(1,393)
Sendle

Sendle

4.0
(7,849)
comGateway

comGateway

4.3
(54)
Transdirect

Transdirect

3.6
(2,336)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.