Refer to Title. I GIVE UP.
How is it that other companies can work with the current situation, but AUSPOST is still crap.
I just cant understand it. They NEED to be shut down.

After waiting for my parcel that was last scanned into the auspost system on 20/09/20 , decided to put in an inquiry as to why it was taking so long to deliver. Auspost got back to me 2 weeks later to let me know they cannot find my item ! ‘Inquiry has been resolved ‘.( according to Australia post)
RESOLVED??? It is obvious that the item is missing that’s why I put in the inquiry!!!
A good idea would be for Australia post to stop giving $3,000 bonus watches to themselves & employ some trustworthy workers who need a job .
This is unacceptable for a company that was regarded as one of the best & now by what is written online it doesn’t surprise me that so many parcels go missing or are delivered damaged !!!

Worst postage service I have ever used! They were bad before the whole virus and now they are just horrendous. These stupid lazy idiots working there can barely deliver a package within timeframe IF THEY DON’T LOSE IT. They can’t even get a package from within the same state delivered in under 5 DAYS. I beg of you to use DHL or FedEx.

Two weeks ago I ordered and paid for parcels from both Harris Scarf and Myer and I still haven't received my orders.

Both Myer and Harris Scarf and any other company who want timely delivery service needs to find another distributor bc AusPost is not working ATM I extremely not happy.,

Its mark send leave in safe place... whose place is it? We have all front area covered with cctv no one came in that day and time. they have useless courier with no responsible with their job.
Lucky the seller send me a replacement

Another parcel gone AWOL, tracking shows Delivered, it wasnt.
This is the second parcel Lost or Stolen, tracking doesnt guarantee anything.
My neighborhood is safe, i suspect theft from a Aust Post contractor.

I ordered a number of items for birthday presents, all supporting local business and done well in advance to allow for delays. Nothing has arrived in time and Customer Unservices have no idea when, if they will arrive. The tracking systems are useless, the query system is nothing but lip service as nothing happens and like the rest of the Government, blame everything other than poor management, poor systems and poor service they deliver.
And for this management get huge bonuses!!!!! Lucky they not employed by a corporate or self employed

Sent my parcel over an hour and a half out of melbournw after leaving it sitting in warehouse for days. Won’t send email for my post to send inquiry. Disgusting

Is my package even going to arrive? I ordered on 2nd October, it's still in the 'Melbourne Facility'. It's been 17 days, and it has not left the facility yet :/

Edit:
Reached after 22 days

Australia post all my parcels seem to be missing and no one can contact me back. Everyday I send emails and nothing. On board for delivery then back at the processing place???

Tracking number is: JJD014600008130898971

Aust Post received the parcel on 29/09 in Sydney and the parcel was addressed to Sydney. It's 13/10 today and the parcel has been in Perth for almost a week. They claimed the parcel was missorted and sent to the other coast, but then no willingness to amend the problem. They wouldn't EXPRESS from Perth back to Sydney and it seems like not even put on a plane.

I am contacting them constantly, trying to figure out what is going on but none of the customer service agents I spoke can confirm the current location of my parcel. They take no responsibility and offer no compensation.

I have a missing parcel inquiry pending at the moment but I don't want to enter into that. My question is why can't Australia Post be treated as an Essential Service which it is and to alleviate the situation it's in at the moment, have all the current staff reinstated and forced to wear Full PPE like in hospital Covid wards. Maybe then the parcel situation would be less of a Pain.
Cheers

Parcel posted to me from Sydney 10 days ago. Showed parcel received.......then nothing. No tracking, no updates. Seems to have never left the sender's postoffice.
Just same old messages on tracking website to say delivery is going to be delayed.
Incompetent Australia Post not coming to the party when a lot of other businesses manage to adapt.
Perhaps time for the Australian government to step in and take charge of this shambolic service.

CEO CH, instead of warming the chair at Collingwood, perhaps you should get your hands dirty for a change and help out in the sorting room and sort out this mess.

Absolutely useless service. Constantly sending my parcels to the wrong address. They can't comprehend that there is more than 1 street with the same name. When putting in an investigation they automatically close it because item is scanned as delivered even though it was scanned in at the wrong suburb. what a joke. Have lost so many parcels and so much money!! refuse to compensate. dont use this company! even with a tracking they dont care.

I get there are delays with Covid but no update for 15 days since 22nd Sept is bad, lodged missing item query no reply after 5 days is ridiculous. And you are charging how much for this so called service?