15 days and I still haven't received my parcel. I know Covid-19 is causing delays, but my parcel was from two suburbs away! Australia post has opened a new distribution center, added extra staff and are working longer hours to meet demand with the extra online purchases.. so why so long?!?

I am waiting on a delivery that was posted on Thursday 24th of September. According to the tracking details, the order has not moved since the 29th of September.

I lodged an enquiry on Monday the 5th of October with Australia Post online and received no response. I lodged another enquiry last night (8th of October) and still have heard nothing.

Please update me where item 99703058574001000830906 is and when I can expect delivery.

Australia Post - Covid 19 is not an excuse for a standard letter within WA to take over a month. This is unacceptable and you should be doing more to improve this service. This is totally atrocious and if you are serious about your business get a better plan. I received a parcel from New York faster than a letter within our own state. Get more people into jobs and stop thinking about profits.

Melbourne to Melbourne.

Parcel has been sitting at depo for 2 weeks hasn't moved. Lying to the Public and press about 1000 of jobs they have vacant go to their website and go figure maybe 50 jobs nationally.

An absolute disgrace and embarrassment to our country. CEO is on 2.65 million a year for what?
50 million in revenue last year. that is 51000$ per week honestly who needs that much money people are losing there houses businesses and these parasites cant even send mail properly in a country with a small population and so many people just desperate for a job.

Recent order, which is to be delivered from 15KM still not received after 2 weeks. I have decided not to purchase anything online because of this slow service. Very disappointing to experience this worst service....

I work in shipping on a daily basis and every other shipping company have no problem delivering there things in reasonable time except Australia Post they just keep making excuses why they're not delivering on time. Australia Post is the worst courier service in the world.

My package is 4 days late as of expected date and still not here meanwhilst the CEO instead priorities the propping up of Pauline Hanson. Really disappointed that the CEO instead prioritises on showing Pauline Hanson her facility and expecting bonuses for *her* hardwork, when it is the workers on the ground working overtime.

Order something online within the Eastern Suburbs of Melbourne 4 weeks ago and it still hasn't arrived. Tracking shows the parcel moving between four different depots every week. I raised tickets for investigation, no one responds. Phoned customer service help line which are totally useless and dont do anything. They are using COVID as an excuse, but why move parcels between depots? Customer service people can still work from home to answer queries. It is pathetic customer service

Waiting weeks than months! For purchases within our state! Items not moving from facilities for weeks!! disgraceful! Get your crap together AUS Post your doing an awful job!!
Surly there is some other strategies you could use because currently it’s not working! I ticked unacceptably late but have also not received my things!

1 star is generous, unfortunately it is the minimum! So far Aust Post have completely lost one delivery, I have been waiting 3 weeks for another to travel a few suburbs distance in Melb and watched a 3rd from Tasmania sit in Melb for over a week. Another took 4 days from Perth to Melb, God knows how long I will have to wait for this or if it will even arrive. Like others have mentioned how is it a service can not adapt to do their core business. They complain of lack of post, now they complain of too much. A service is being paid for, deliver it or get out of the business. AUST post is happy to take our money but not provide the service we pay for......

Parcel has been sitting for weeks at their facility, and estimated delivery time keeps getting bumped up don't know when I'll ever receive it. They keep using covid as an excuse but they are the only company who have done nothing to adapt to the pandemic. They have had 6 months to prepare yet they are still struggling to deliver. Shocking.

My item was handed in to AusPost on the 31st August and today is the 22nd September and I still haven't received my product. I have received items from overseas which was derived much faster than Auspost. Terrible company post your good. Please try alternative methods before using Australia Post services. There service is a disgrace to Australia.

One item has arrived after 2 weeks problem is I bought 5 and they were all sent on the same day! What can I say, angry yes that's the word.

Going to avoid Aust post from now on. Been waiting on 2 items, one from melbourne since Wednesday 9th. Tracking gives no update. And another item from sydney which is gives no tracking movement since posted. In contrast, TNT got a parcel from Port Melbourne to home in southern nsw next day. I dont think im going to get my parcels from Aust post in time mid next week. Id rather pay couriers to get the job done

So I ordered a parcel from 10kms from my home. I can't travel more than 5kms from my home because of covid restrictions. Anyway, it took over 2 weeks to arrive. Ridiculous! Also, delivery drivers do not ring doorbell or knock. They just dump parcels and go. I know this because I have been home. Australia post need to get their acts together.

5 days to move from post office in Sheperton to Sumerton , still sitting in Somerton 5 days now , honestly we pay a fair price for an extremely poor service . This is has been the norm for sometime now , it never used to happen , why is it now so broken .

Another package delivery failure 33FJV9313626
I have no words other than I order items from From Sydney to Melbourne and they are getting delivered free next day? I just can't understand how if Aust post or Star Track are engaged the then they will be late.
Disgraceful

Bought a face mask from Queensland which was posted 27 August. Destination is Melbourne. It has been in Sydney since 30 August. According to tracking it has not moved for 12 days. Even with COVID restrictions this seems extremely slow.