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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard) (page 3 of 8)

1.6 from 921 reviews · View Statistics

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Janak

JanakGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 8 likes

Super slow snail post not Aust post

published

Takes 10days to deliver a domestic parcel what a friggen joke. Our mail service is the worst in the world, oh and dont mention it bow costs i more! Good work guys

1 comment
Australia Post
Ibne F.Australia Post
mllllllll

mllllllll

  • 12 reviews
  • 8 likes

Unacceptable customer service by Indian lady working at your GPO post office 3000

published
1 comment
Australia Post
Ibne F.Australia Post
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annazianna

annaziannaGreater Melbourne (Outer), VIC

  • 43 reviews
  • 7 likes

Expensive lost parcels

published
1 comment
Australia Post
Ibne F.Australia Post
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Casey

Casey

  • 7 reviews
  • 12 likes

Overpriced

published

It just makes me feel better to write this after sending a Med size parcel from Brookvale to Cronulla for $18.50.
Do you think my customer would be happy to pay that? No so I suck up the balance cuz your sucking the life out of me.

1 comment
Australia Post
Ibne F.Australia Post
Jade W.

Jade W.South East Queensland, QLD

  • 3 reviews
  • 2 likes

Effect

published

Lately I have been sending packages around Australia and the post office has been amazing in assisting me with this task. Easy process and great personal service Everytime. No better way to send parcels.

1 comment
Australia Post
Ibne F.Australia Post

Thanks for the feedback :)

Kyfho

KyfhoVictoria

  • 3 reviews
  • 5 likes

Sent 3 Parcels - Company I sent to only received 2

published
1 comment
Australia Post
Ibne F.Australia Post
Beck

BeckCaloundra

  • 5 reviews
  • 2 likes

Such helpful staff

published

The staff at our local Australia Post outlets go above and beyond to make you feel happy. It's great value for money knowing that you're postage will get to where it needs to go.

1 comment
Australia Post
Ibne F.Australia Post
Unhappyconsumer

UnhappyconsumerVictoria

  • 3 reviews
  • 4 likes

Bloody hell get it right Australia post you have one job!!!

published
2 comments
Australia Post
Ibne F.Australia Post
Unhappyconsumer
Unhappyconsumer

I have sent you a message I hope you have received it

Manny

MannyGreater Melbourne (Inner), VIC

Great service

published

Extremely satisfied! Fast delivery. The ladies who worked went above and beyond yo help me. They also gave me assistance to parcel my stuff since it was my first time sending a parcel. Great

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Shai

ShaiSouth East Queensland, QLD

  • 5 reviews
  • 5 likes

Below standard service

published

Australia Post has been on a decline for years, twice have had parcels clearly stating 'do not bend' crammed into a letterbox & destroyed. Complained & now cannot get anything delivered at all.

Get messages saying attempt made to deliver when I was at home all day & there wasn't any sight of a delivery service or pay for items to be delivered only to be told I have an item waiting at the post office.

If I can find a way to use any other service I will, otherwise I won't buy.

2 comments
Australia Post
Michael M.Australia Post

Hi Shai, I'm so sorry we've let you down consistently. It's not a great representation of our service goals, and I'm glad you've reported the multiple issues you've had so we can help improve that for you.

Shai
Shai
jamila

jamilaSouth East Queensland, QLD

They have no accountability which is unacceptable from a government agency

published

They have no accountability which is unacceptable from a government agency . They did not deliver my parcel yet after 7 days just from Brisbane to NSW which is only 2 hours drive--is it acceptable( although the
browns plain australian post assured me within 4 working days.0 When i asked them they replied CORONA crisis.--Disappointing illogical unprofessional. People have lost their job you guys have job but not doing your work with full responsibility.

Casey

Casey

  • 7 reviews
  • 12 likes

Rip off

published

Fed up with Auspost and their overpriced rates. Can't even imagine how much upper management is being paid while the battlers struggle. Going to give Sendle a go. Thank goodness for competition.
Their business is proped up with parcel prices.
I don't even bother with international as its even worse.
Good luck.
So dissapointed.
Casey

Tan

TanGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 2 likes

Great service with a smile

published

My local licensed Post Office provides efficiently friendly service. Staff always have a smile even when there are long queues. They provide excellent service and never push additional products on me

Peeved off julie

Peeved off julie

  • 4 reviews
  • 8 likes

Non mothers day

published

My mum's are still waiting for the cards posted on the 5th it's now 17th May. I actually decided against express post for the very reason that the po worker said he couldn't guarantee express delivery why make australia post rich spoil mothers day MUCH.

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Nicole M.

Nicole M.Wide Bay-Burnett, QLD

  • 2 reviews
  • 1 like

Excellent

published

So quick and easy, I use aus post domestic post often, I'm always delighted with the customer service and speed I'm served, the staff are always super friendly, it's wonderful

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Sugar Frog

Sugar FrogSouth East Queensland, QLD

  • 2 reviews
  • 10 likes

Crap Postal Service

published
Balanced opinion

Balanced opinionPerth, WA

  • 9 reviews
  • 8 likes

Useless arrogant

published

Ellenbrook WA 6069 employ incompetent staff, who are unable to assist you beyond selling stamps. Rude > somewhat 8/10. Knowledge: 7/10, incompetent 9/10, Idiots at the helm of the Titanic, Why do organisations employ , incompetent people is beyond me. I really think robots could do a better jobs

Mitch

Mitch

  • 6 reviews

Can always rely on Aus Post!

published

I’ve used Australia Post for most of my life. I have tried other postal services but you never get the same customer service levels or the peace of mind that the package will arrive safely. You may pay less for other services but it will somehow get “lost” and it’s a mission and a half to track the package down. So that’s why I choose Aus Post. Definitely recommend and is my go to postal service. It’s a no brainer.

mvb

mvbSydney Surrounds, NSW

APPALLING service. Should be closed down

published

If you value your item, DO NOT SEND with this pathetic company. After 2 MONTHS and a 6 week case investigation it never turned up nor could it be found, despite having a tracking number. They didn't even know it was missing until I raised a case. And we are talking about a large box weighing 13 KGs and 40cms wide !!
This CEO needs to go. In fact the whole company should be shut down. There are far better couriers out there who know what good customer service is and provide a door to door service.
Don't waste your time here or risk losing your item Even 1 star rating is too much

Mickey R

Mickey RGreater Melbourne (Inner), VIC

Increased prices, downgraded quality

published

The prices have increased at Australia Post but they now use poor quality recycled boxes and biodegradable satchels that just fall to pieces. Absolute pathetic service provided by a money hungry government.

1 comment
Australia Post
Michael M.Australia Post
Page 3 of 8
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Questions & Answers

Rose

Roseasked

Domestic Parcel Post (Standard)

Hi my registered mail has been marked delayed for few days.Can you please check when I can expect it as an important document in there.its coming from Perth to Qld
Im the receiver
RPP4463800094002295400608

No answers
Mike.X

Mike.Xasked

Domestic Parcel Post (Standard)

All parcels were delayed . All waiting to be processed for delivery. Mostly have been delayed over 1 month already. Pls let me know when they can be deliveried. Thank you.

99703553269401000840904
R332435017332550006120906
R632219017398827006120900
99703611710101004300904
99703594095001000840906
R329105017873313006120901
R537668007852903006120905

4 answers
Australia Post
Priscila L.Australia Post

Hi Mike,

All these parcels should have arrived by now and haven't. I can see cases have been logged for all these parcels, some cases were waiting for replies for and some are still in progress. Can you please tell me if you are the sender or receiver of these parcels?

Mike.X
Mike.X

Im receiver

Mike.X
Mike.X

Hi?

Omar S.

Omar S.asked

Domestic Parcel Post (Standard)

I want to know where my package is and when itll be delivered to me. i need it by tomorrow as im moving after that and its already delayed. the status is "delayed – waiting to be processed for delivery" and even though im in melbourne it was sent to Tasmania.

what is going on with my package and when should i get it ?

TRACKING NO. 33XJN1237297

1 answer
Australia Post
Priscila L.Australia Post

Hi Omar,

Happy to help! I can see this one was sent on the 5th and we estimating delivery for up to eight business days which is today! Again this is only an estimation and seems this one is caught up in a delay. I'm very sorry about this but it seems it may not arrive in time. Are you moving interstate or are you able to get the parcel after it arrives? It should be delivered to you by next Wednesday, or even sooner. The majority of delayed parcels turn up three days after the estimated delivery date. Again, I am sorry for the longer wait but I do hope it arrives soon.

Get an answer from our members and Australia Post representatives

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