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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard) (page 3 of 8)

1.6 from 1,009 reviews · View Statistics

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trompfy

trompfyGreater Melbourne (Outer), VIC

  • 217 reviews
  • 65 likes

Late deliveries

published

I ordered a couple of Maxwell & Williams White Basic Soho Rim Dinner Sets, Stanley Rogers Acacia Black Knife Block 6 Piece Set Stainless Steel, Stanley Rogers Cambridge 30pc Cutlery Set and Stanley Rogers Albany 8pc Steak Knife Set Stainless Steel but it was delayed and they all came late so I wasn't happy.

1 comment
Australia Post
Ibne F.Australia Post
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Jo Z.

Jo Z.Greater Melbourne (Inner), VIC

  • 2 reviews
  • 4 likes

My parcel went around Australia before arriving to me

published

My parcel departed from the sender in Melbourne, went to Sydney, Adelaide before finally arrived to me as the receiver in Melbourne, only four suburbs away from the sender. It took even longer than the other parcel of mine (not via aust post) sent from overseas.

1 comment
Australia Post
Ibne F.Australia Post
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Sam

SamGreater Melbourne (Metropolitan), VIC

Never deliver to the door

published

On numerous occasions, the status have shown "Attempted delivery but not one in attendance" when that is completely untrue!!!! Everytime, I have to go and collect it from the post office.

3 comments
Australia Post
Ibne F.Australia Post
Sam
Sam

Sorry Ibne. It was my fault. I found out that our bell to the Unit is not ringing properly.

Australia Post
Ibne F.Australia Post
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Aaron M.

Aaron M.New South Wales

Unacceptably slow....

published

I have been ordering items from overseas and tracking them for years now, around 10 packages a month on average. It used to take a week or two for a parcel to arrive in Australia from overseas and from there around a week to be delivered to my door. Now because of COVID it takes a parcel around two to three weeks to arrive in Australia and from there four to six weeks to arrive at my door. So while in the rest of the world postal times have gone up around 50% Australia posts delivery times have gone up a staggering 400-600%. The heads of Australia post need to be held accountable for this.

1 comment
Australia Post
Ibne F.Australia Post
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AlanB

AlanBCentral Highlands and Goldfields, VIC

  • 6 reviews
  • 3 likes

Follow up team great

published

After having problems with the delivery of 2 parcels, I was contacted by the "complaints" department and after supplying them with the details I had my parcels within a couple of days. Thanks for the prompt follow up.

1 comment
Australia Post
Michael M.Australia Post

Thanks AlanB :)

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Krystal J S.

Krystal J S.

  • 3 reviews
  • 1 like

Great, punctual and efficient service!

published

Aus Post have really upped their game. Their service is absolutely fantastic. I have had a total of 15 items delivered within the last 2 months and I have been well informed with each and every delivery. Despite the lockdown here in Melbourne, they still manage to deliver on time! Love the service!

1 comment
Australia Post
Ibne F.Australia Post

Thanks Krystal :)

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emilia

emiliaMetropolitan Adelaide, SA

  • 3 reviews

excellent postie

published

i would like to say i am very happy with our Australia Post Postie, he delivers packages to the door if they don't fit in the post box..always making sure to leave them in a safe place if no one is home. Thank you.

1 comment
Australia Post
Ibne F.Australia Post
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JSN

JSN

  • 2 reviews
  • 2 likes

Package Dropped on Ground over Fence, Insecure and Exposed to the Weather.

published
4 comments
JSN
JSN

Note. This was not the first time. On a previous occasion a smaller package was left on top of my letterbox. Visible to all pedestrians and cars. The above delivery has been recorded on CCTV.

Australia Post
Ibne F.Australia Post
JSN
JSN

Already been looked in to I believe.

2W3203842801000931502

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Rajif

RajifWestern District, VIC

  • 2 reviews
  • 5 likes

unreliable. incompetent.

published

a parcel with tracking number from melbourne coming to laverton in victoria only 30 minutes away ends up in perth circulating around australia before it comes back in melbourne and call it human error it took 14 days to get to me.

1 comment
Australia Post
Ibne F.Australia Post
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Caroline S.

Caroline S.Perth, WA

  • 4 reviews
  • 1 like

Australia post

published

Australia post in Wangara are awesome, always good service , very locally personable .

The staff are always friendly and helpful , great location and excellent parking.

Love my local Aust post office !!!

1 comment
Australia Post
Ibne F.Australia Post

Thanks for the feedback :)

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Dave

DavePerth, WA

  • 10 reviews
  • 10 likes

Picture is worth thousand words! !

published

Perth to Perth seven days. Why did it sit at airport for a week. Will be sooo sad if they are allowed to drop daily delivery Down to every two days like they plan. I wonder how long they can blame Corona ( suspect maybe they drinking it )

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1 comment
Australia Post
Ibne F.Australia Post
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Georgia

GeorgiaQueensland

There isn't any point in replying to the delivery text

published

This has happened for the third time now. When I have had a parcel to be delivered, I have the text message which says - 1."someone's home" 2. "leave it in a safe place", 3. "Pick up from post office". I have selected 3 on all of those deliveries as I work and live in a high crime area - BUT each time I come home and they were on my verandah. Why send a text if it's ignored ?? Seriously. It's a joke

2 comments
Australia Post
Ibne F.Australia Post
Georgia
Georgia

I can assure you it HAS happened - three times. I have a package being delivered on Tuesday- let's see if it happens again

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Lee

LeeSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Our Postie is the best

published

Our postie has to be commended on her customer service. We live on a hill with the mailbox at the bottom. Our post always goes the extra mile to bring the mail to the house which we are most appreciated for. I still think she only comes up to say hello to our dog, but that's the great human side of Australia Post.

1 comment
Australia Post
Ibne F.Australia Post
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Aman Saxena

Aman SaxenaSydney, NSW

  • 2 reviews
  • 1 like

On Time delivery & effective tracking system

published

In this unprecedent situation of COVID-19, I have received all my 4 Online shopping delivery from various portal thru Australia Post always on time, contactless with effective tracking mechanism in placed. Even received status of my delivery thru sms or email time to time. Really appreciated the effort and delivery mechanism established in AusPost. Thank you for your remarkable job.

1 comment
Australia Post
Ibne F.Australia Post

Thanks Aman :)

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Marilyn M.

Marilyn M.South East Queensland, QLD

  • 6 reviews
  • 2 likes

Excellent delivery service

published

Prompt notification. Quick delivery of large and small parcels. Reasonable prices. Parcels always arrive in good order. A tracking number is supplied for easy tracking of a parcel. Courteous staff to assist at counter.

1 comment
Australia Post
Ibne F.Australia Post

Thanks Marilyn :)

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Amanda C

Amanda CIllawarra, NSW

  • 9 reviews
  • 3 likes

Very reliable

published

I use aus post every week and it’s one of the best services out there!
My items always arrive undamaged and on time, thank you.

I send warm hugs to everyone working around the clock during these unprecedented times.

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Believeyoume

BelieveyoumeDarling Downs, QLD

  • 2 reviews
  • 4 likes

Unprofessional...

published

1st parcel i bought was worth 250$ and was left in the dirt in my front yard about 3 feet from the road after saying ill be home to sign for it.
2nd parcel was worth 90$ that was given to my neighbour who lives beside me which he later gave to me that day.
My 3rd parcel is valued at 30$, its been 10 days since order approved and no updates or anything. Called the courier and the sender (target) who were both really rude and could not tell me when my parcel is coming. Have since sent in a complaint through the ombudsmen.

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Mottra

Mottra

  • 2 reviews
  • 4 likes

Australia Post is a disgrace.

published

Nearly 4 weeks to deliver a very small package from Brisbane to Adelaide, traveling via Perth!
Another package took 3 weeks from Sydney to Adelaide Using the Cornavirus is just an excuse for incompetence.

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Tony N

Tony NMELBOURNE

  • 36 reviews
  • 15 likes

The worst postal service in Australia by far

published

I have purchased dozens of items online over the past couple of years and most of them, unfortunately used Australia Post. The few that used other couriers all were delivered, but about 9 out of 10 Aus Post deliveries were a case of getting a card in my mail box and having to pick my packages up at the depot. I know for virtually every case I was home on the day of delivery, but the courier didn't even attempt to come to the door - just slipped a card in the mail box. I am so sick and tired of this horrendous service - it amounts to robbery because I pay premium price to get the package at my door, but I end up having to collect it myself!

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Unhappy Customer

Unhappy CustomerPerth, WA

  • 4 reviews
  • 5 likes

Appalling service

published

Waiting 3 weeks for a parcel from over east, then they only delivered half the package. After lodging a query they finally delivered the second part of the package (that was all shipped together under the one tracking number). Its insane that I can order items from London and arrive in 3 days but items within Autralia can take three weeks!

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Page 3 of 8
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Questions & Answers

Jason

Jasonasked

Domestic Parcel Post (Standard)

Hello,
Need update for Parcel R637183032518961 to 2747. Transferred from Chullora NSW to Redbank Qld????
Thanks,J

1 answer
Australia Post
Alice F.Australia Post

Hi Jason,

I'm not sure why R637183032518961 ended up detouring via Qld since it does seem to be going to 2747. The sorters in Brissy will have picked up on the discrepancy when they sorted it on Monday, so going by our current delivery time frames between Qld and NSW, I'd expect delivery on Monday.

Alice

jenp

jenpasked

Domestic Parcel Post (Standard)

I was expecting a delivery on Friday 30/04, my parcel said it was onboard for delivery but I never received it. Now it is showi g as 'delayed'. What has happened? My tracking number is XB35001450

1 answer
Australia Post
Alice F.Australia Post

Hi Jenp,

I can see why you'd be worried! If your parcel was showing "onboard for delivery" last week it should have been delivered that day.

As it hasn't been, please fill in this form here https://tinyurl.com/3wd6ds7x so we can investigate with the driver for you.

Alice

Tony

Tonyasked

Domestic Parcel Post (Standard)

Hi I've been waiting for a parcel for a week now, apparently the machines had trouble reading the address label and it was stuck in Brisbane. Could you have a look and let me know how it's going please? The tracking No is R431695012409498006120907

1 answer
Australia Post
Cat P.Australia Post

Hey Tony,

I've had a look at R431695012409498006120907 and based on the scan I can see from yesterday, it looks like any issues we were having have been corrected. I'd allow until Thursday for it to be delivered, but if not, let us know again and we can get an investigation underway.

- Cat

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Australia Post Domestic Parcel Post (Standard)

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