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Australia Post Domestic Parcel Post (Standard) (page 4 of 5)
LillianGreater Melbourne (Outer), VIC
- 3 reviews
Efficient and Transparent!
I ordered an electronic package online. A postie from Australia Post delivered it to my home but I was at work. He called me through my ring doorbell and waited till I responded. He was very easy to communicate with. Instead of leaving the package on the porch he left a card for me to pick it up my local post office. I appreciate how diligent he was. Thank-you!
1 comment
MadeleineFar North Queensland, QLD
- 8 reviews
- Domestic Parcel Post (Standard)
- Verified customer
perrfect
arrived on time and in perfect condition tracking information was supplies and correct also advised on the day package was to arrive and advised when it had been delivered very professional
1 comment
Priscila L.Australia Post
Thanks for the awesome review :) glad to hear it was great.
Priscila
Review collected in partnership with Australia Post
Helen MartinFar North Queensland, QLD
- 3 reviews
- Domestic Parcel Post (Standard)
- Verified customer
Right on time
Yes, as a matter of fact it arrived earlier than anticipated and in excellent condition. The tracking information was very helpful. I always receive excellent service when I purchase online through My Haircare.
1 comment
Priscila L.Australia Post
That's awesome to hear Helen!! :)
Priscila
Review collected in partnership with Australia Post
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
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Bicanoo
- 8 reviews
- 6 likes
Much improved service
Oz Post have lifted their game over the last few years and dealing with them and their parcel delivery service has been really positive. I send all over the country and all over the world and I've even 'lost' a few parcels along the way. But Ozzie Post manage to find my parcel everytime. The service is inexpensive compared to other overseas parcel services. I think we have one of the best services in the world.
1 comment
Priscila L.Australia Post
Thanks for the great review Bicanoo, it's great we're able to help you out with sending parcels all over the world for a good price, who doesn't love cheap costs :)
Priscila
M FritchleySydney, NSW
- 2 reviews
- 1 like
The convenience is FANTASTIC
I use the MyBusiness Post Service online. Sending out parcels are so quick, I can either print the label and drop it off to a local post office OR I can pay $1 and it will be collected from me! The service is Quick and has a tracking facility - I can even use the website to get prices on how much sending a parcel might cost.
PERFECT PERFECT PERFECT.
1 comment
Priscila L.Australia Post
MyPost Business is so good and handy :) I'm glad it's been working great for you.
Priscila
Peg McMillanSouth East Queensland, QLD
- 3 reviews
Country Town Post Office Services
Living in a country town has its advantages. I have had a number of parcels delivered on the expected date, in excellent condition and with a smile and courteous manner.
1 comment
Priscila L.Australia Post
That's great to hear Peg, hope it keeps up!
Priscila
RockinRemPerth, WA
- 9 reviews
- 3 likes
- Domestic Parcel Post (Standard)
- Verified customer
Standard Post from Coastal Central NSW to South Queensland in about sixteen hours!!!
Yes, it's true. I recently organised a delivery between two parties and was SHOCKED and AWED by the rapidity of the delivery of Australia Post. I also sent them positive feedback directly, where I ludicrously suggested that they double the pay rate of all concerned. And stated that I don't know what they are doing for such results, but to keep doing it.
I can see there's lots of low reviews and I get it, and many times people with a gripe will have more tendency to speak about it than those that are happy with the service. I'm the non-recipien...
Read moret of missing post too, and delayed post, and damaged post. Yes, the bad side can be bad. But I can only imagine how much their system has to deal with given all of the new demands on postal transfer brought on by the internet, and so for this result to occur is amazing... hence this little nod of "Wow".1 comment
Priscila L.Australia Post
Thanks for sharing the good news around! So glad and happy you're happy with our services :)
Priscila
PixieJo
- 5 reviews
TELEPHONE SERVICE EXCELLENT
I had someone else's parcel delivered to me and I didn't receive my own parcel! I called Australia Post head office and within 5 minutes the driver was back at my door to sort the situation out and swap the parcels. Excellent service. The man on the phone was extremely thorough and the driver was very friendly and apologetic.
1 comment
Michael M.Australia Post
It's wonderful to hear PixieJo, I'm so sorry for the delviery experience but glad customer service were able to correct this issue for you immediately. I'll be happy to ensure the phone agent is recog...
Read morenised for this, I'll send you a Private Message so we can make sure the manager is aware of this review. ~ MikeyAyrgirl21North Queensland, QLD
- 4 reviews
Great Australian Service
Australia Post is a great, safe, easy and prompt service to get your parcels delivered through. They service is very reliable and I will always use this service for delivery of my parcels.
1 comment
Michael M.Australia Post
Thank you so much for sharing, Ayrgirl21. I'm glad we've been able to provide a reliable service and we'll continue to improve to ensure we keep providing an excellent service to our consumers.
~ Mikey
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
Know better, choose better.
Jo-Ann R.Wimmera, VIC
- 2 reviews
Excellent service!
Cheers to Australia Post for providing this service. My recent purchase arrived in excellent condition with the bonus of excellent customer service that was friendly & efficient. My parcel was easily tracked and arrived in a timely manner. Bravo!
1 comment
Michael M.Australia Post
Great news to hear Jo-Ann. Thank you for sharing this with us.
~ Mikey
Chris AdlardMetropolitan Adelaide, SA
- 2 reviews
Australia Post - huge improvement in recent months
I'm very impressed by the improvements to the Australia Post service. A year or so ago, post was very slow to arrive and there were often problems of some kind along the way. Now, my parcels are arriving reliably within two or three days within Australia. Tracking codes are provided so I can see exactly where my parcel is on its journey. I get an SMS the day before delivery and another SMS to say my parcel is at the post office (we have cards left in our letterbox). I now only buy goods which are delivered via Australia Post. Sending items is handled in the same way with tracking codes and notifications. Well done Australia Post :)
1 comment
Michael M.Australia Post
Hi Chris,
Thank you so much for providing this feedback, I'm glad the notification system kept you informed. It's great the amount of changes we've had and we're still improving going forward....
Read more ~ MikeyWendyMetropolitan Adelaide, SA
Excellent Fast Service!!
Great service. Reasonable rates for the service provided. Parcel arrived safely and was delivered without any problems!! Good communication and had the ability to track the progress of the delivery online!!
1 comment
Michael M.Australia Post
Thanks so much for the feedback, Wendy. It's great to hear that we've provided great communication when receiving items. We'll keep up the good work.
~ Mikey
KerriNorth-West & West coast, TAS
- 5 reviews
Excellent service.
Australia Post parcel service was fantastic. I was sending a parcel to WA and the service given was excellent . They even tried to work out a cheaper way for me to send it. I highly recommend Australia Post Ulverstone in Tasmania.
2 comments
Michael M.Australia Post
Thank you so much for sharing, Kerri. I'll be definitely letting Ulverstone know so they can be recognised for their efforts.
~ Mikey
Thank you Mikey it's a pleasure. I can say it was an outstanding service I received. Kerri
D Johnston
- 3 reviews
Parcels by mail
Any parcels I need posted or delivered I simply take to the local Post Office at Hurstbridge or Diamond Creek.The staff are always so polite and helpful .The delivery drivers who bring parcels to my home are just as friendly and well mannered.Thank you .
1 comment
Michael M.Australia Post
Thank you so much for the review D, this is great to hear that our system has been easy to use for your deliveries.
~ Mikey
Tanya.wallisMetropolitan Adelaide, SA
- 2 reviews
Never get rid of Australia post.
I have sent many parcels within Australia and found their tracking records very good. I have also received many parcels and been notified well in advance when they were arriving.
1 comment
Michael M.Australia Post
Thanks so much for the feedback, Tanya. i';m glad the tracking service has provided you with essential updates to keep you notified.
~ Mikey
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
Know better, choose better.
SKD123Sydney, NSW
- 11 reviews
- 5 likes
Amazing CS support
Staff are always super helpful. Usually on time, for sending and receiving. Both customer care helpline and staff in my local post shop in Coogee, are always so helpful, would recommend!
3 comments
Michael M.Australia Post
Hey SKD123,
Thank you so much for the feedback, I'll make sure to pass this onto the post office in Coogee so they can see some recognition for their efforts. Is this the one on Vicar Street?...
Read more ~ MikeyYesss that’s the one! TY :)
Michael M.Australia Post
I've passed that on for you so they get the recognition they deserve. Thanks for sharing.
~ Mikey
Bessie KoutsouGreater Melbourne (Outer), VIC
- 3 reviews
Point on Delivery!
I was kept to date with every step of my products delivery. From packaging, and of each process, until delivery. Great outcome! Thank you Australia Post! You guys are awesome!
1 comment
Michael M.Australia Post
Thanks so much for the feedback, Bessie. Appreciate that you've had a wonderful experience with us and we'll keep up the good work.
~ Mikey
Sam.BPerth, WA
- 3 reviews
Great Service!!!!!
Australia post have always been ontime and fast, i have never had a late parcel ever.
A few weeks ago i ordered about 10 packages to my house when i was in europe. I was not able to be there to receive them so i easily sent them to my local post office with the ease of using the Australia Post app.
And a few weeks later when i went to collect my packages the two staff members were happy to see me and hand me over my safely kept parcels.
Thanks AUS Post!
1 comment
Michael M.Australia Post
Thanks so much for the feedback, Sam. I'm glad we've been able to help you out with your large orders and get them to you safely.
~ Mikey
chris
- 2 reviews
Reliable and inexpensive
I use Australia Post to send all my items that I sell on eBay and I find that the postal rates are very competitive and the service is reliable with excellent tracking details so that items can be traced it any stage in the postal chain
1 comment
Michael M.Australia Post
Thank you for the great feedback, Chris. I'm glad we've been able to support your Ebay business :)
~ Mikey
ZachGreater Melbourne (Inner), VIC
- 4 reviews
Constantly Improving!
Using Auspost services has been getting a lot easier and more convenient over the last couple of years and this is a great. I receive parcels on-time and also the delivery and tracking tools sent to my phone and email are really good.
1 comment
Priscila L.Australia Post
Hi Zach,
Thanks so much for your positive review, glad to hear that we've improved for you to keep using our services....
Read more PriscilaQuestions & Answers
Carliasked
Hi, my tracking number is 33LMN500701701000931508, I haven’t received an update since Thursday 1 April, can you please advise the status of my delivery/ETA?
Thanks,
Carli
1 answer
Alice F.Australia Post
Hi Carli,
Delivery between Vic and Qld is currently taking between 1 and business days, so the expected delivery date for 33LMN500701701000931508 would be any weekday between now and the 13th.
Paul B.asked
i have a parcel that left Sydney West on 24 March 33FJV155258901000930309 which appears to be still in transit to Perth WA on 31 March. Is there any update on this item (which is a birthday present..)
2 answers
Casey K.Australia Post
Hey Paul,
Our website is currently advising most parcels from NSW to WA are arriving within 6 business days but to allow up to 8:
https://auspost.com.au/service-updates/domestic-delivery-updates
Looks like it has arrived at a local delivery facility in Perth today so hopefully you'll see it out for delivery shortly. It does look like it may be going to a business address though and businesses may sometimes have alternative delivery arrangements in place such as diversions to a PO Box or something like that. In these cases, there may be a mail courier service who brings mail to the office so depending on their pick up schedules, delivery time can vary.
If you're not sure what kind of delivery arrangements are in place for this address, I'd recommend speaking with whoever at the business does handle the mail arrangements.
Many thanks for the reply
Raymond K.asked
Have never had a problem with Australia Post. Now I am wondering about a parcel sent from Newcastle to Sydney Tracking Number: R225285001780090. It looks as if the parcel has come back to Newcastle again. I hope I am wrong.
2 answers
Cat P.Australia Post
Hey Raymond,
I've had a look at R225285001780090 and can see that we were having some issues processing your parcel, which is the reason for the delay. There was a scan earlier this morning showing that the issue has been resolved, and we're expecting it to be delivered on or before Friday. If not, please let us know and we'd be happy to help.
- Cat
Thank you Cat.
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Priscila L.Australia Post
Hi Lillian,
What amazing service you received! Thanks so much for sharing this. I'd like to make sure the postie is recognised for this service. I'll need some details from you so please reply to my private message. ...
Read more Priscila