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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard) (page 5 of 6)

1.6 from 1,009 reviews · View Statistics

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Chris Adlard

Chris AdlardMetropolitan Adelaide, SA

  • 2 reviews

Australia Post - huge improvement in recent months

published

I'm very impressed by the improvements to the Australia Post service. A year or so ago, post was very slow to arrive and there were often problems of some kind along the way. Now, my parcels are arriving reliably within two or three days within Australia. Tracking codes are provided so I can see exactly where my parcel is on its journey. I get an SMS the day before delivery and another SMS to say my parcel is at the post office (we have cards left in our letterbox). I now only buy goods which are delivered via Australia Post. Sending items is handled in the same way with tracking codes and notifications. Well done Australia Post :)

1 comment
Australia Post
Michael M.Australia Post
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Wendy

WendyMetropolitan Adelaide, SA

Excellent Fast Service!!

published

Great service. Reasonable rates for the service provided. Parcel arrived safely and was delivered without any problems!! Good communication and had the ability to track the progress of the delivery online!!

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Wendy. It's great to hear that we've provided great communication when receiving items. We'll keep up the good work.

~ Mikey

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Kerri

KerriNorth-West & West coast, TAS

  • 5 reviews

Excellent service.

published

Australia Post parcel service was fantastic. I was sending a parcel to WA and the service given was excellent . They even tried to work out a cheaper way for me to send it. I highly recommend Australia Post Ulverstone in Tasmania.

2 comments
Australia Post
Michael M.Australia Post

Thank you so much for sharing, Kerri. I'll be definitely letting Ulverstone know so they can be recognised for their efforts.

~ Mikey

Kerri
Kerri

Thank you Mikey it's a pleasure. I can say it was an outstanding service I received. Kerri

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D Johnston

D Johnston

  • 3 reviews

Parcels by mail

published

Any parcels I need posted or delivered I simply take to the local Post Office at Hurstbridge or Diamond Creek.The staff are always so polite and helpful .The delivery drivers who bring parcels to my home are just as friendly and well mannered.Thank you .

1 comment
Australia Post
Michael M.Australia Post

Thank you so much for the review D, this is great to hear that our system has been easy to use for your deliveries.

~ Mikey

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Tanya.wallis

Tanya.wallisMetropolitan Adelaide, SA

  • 2 reviews

Never get rid of Australia post.

published

I have sent many parcels within Australia and found their tracking records very good. I have also received many parcels and been notified well in advance when they were arriving.

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Tanya. i';m glad the tracking service has provided you with essential updates to keep you notified.

~ Mikey

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SKD123

SKD123Sydney, NSW

  • 11 reviews
  • 5 likes

Amazing CS support

published

Staff are always super helpful. Usually on time, for sending and receiving. Both customer care helpline and staff in my local post shop in Coogee, are always so helpful, would recommend!

3 comments
Australia Post
Michael M.Australia Post
SKD123
SKD123

Yesss that’s the one! TY :)

Australia Post
Michael M.Australia Post

I've passed that on for you so they get the recognition they deserve. Thanks for sharing.

~ Mikey

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Bessie Koutsou

Bessie KoutsouGreater Melbourne (Outer), VIC

  • 3 reviews

Point on Delivery!

published

I was kept to date with every step of my products delivery. From packaging, and of each process, until delivery. Great outcome! Thank you Australia Post! You guys are awesome!

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Bessie. Appreciate that you've had a wonderful experience with us and we'll keep up the good work.

~ Mikey

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Sam.B

Sam.BPerth, WA

  • 3 reviews

Great Service!!!!!

published

Australia post have always been ontime and fast, i have never had a late parcel ever.
A few weeks ago i ordered about 10 packages to my house when i was in europe. I was not able to be there to receive them so i easily sent them to my local post office with the ease of using the Australia Post app.
And a few weeks later when i went to collect my packages the two staff members were happy to see me and hand me over my safely kept parcels.

Thanks AUS Post!

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Sam. I'm glad we've been able to help you out with your large orders and get them to you safely.

~ Mikey

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chris

chris

  • 2 reviews

Reliable and inexpensive

published

I use Australia Post to send all my items that I sell on eBay and I find that the postal rates are very competitive and the service is reliable with excellent tracking details so that items can be traced it any stage in the postal chain

1 comment
Australia Post
Michael M.Australia Post

Thank you for the great feedback, Chris. I'm glad we've been able to support your Ebay business :)

~ Mikey

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Diag0n-AU

Diag0n-AUGreater Melbourne (Outer), VIC

Aus Post taking 5 days to deliver from Heidelberg West to Melbourne 3000

published

My parcel estimated date was 17th of July then got delayed which I understand but I still haven’t got any tracking after the 16th which says it was in Thomastown. How long does it take!

1 comment
Australia Post
Michael M.Australia Post

Definitely not that long, can indicate an issue through the processing facilities or a delay we need to investigate. I've sent you a private message so we can look into this for you.

~ Mikey

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Zach

ZachGreater Melbourne (Inner), VIC

  • 5 reviews

Constantly Improving!

published

Using Auspost services has been getting a lot easier and more convenient over the last couple of years and this is a great. I receive parcels on-time and also the delivery and tracking tools sent to my phone and email are really good.

1 comment
Australia Post
Priscila L.Australia Post
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rpar

rparMelbourne

  • 6 reviews
  • 4 likes

Bottles Did Not Break

published

I received a package today and despite the fact that the sender did not secure them or wrap them Australia post managed to deliver them intact. I have received packages packed in a similar manner in plastic bags.

1 comment
Australia Post
Priscila L.Australia Post

Amazing to hear rpar! Thanks for the review :)

Priscila

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jamesmn

jamesmnballarat victoria

  • 4 reviews
  • 1 like

The service is running out of control

published
1 comment
Australia Post
Priscila L.Australia Post
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Sabine

SabinePerth, WA

  • 2 reviews

Affordable and easy

published

I sent a package in the category 500-1000 grams from Perth to Sydney and it arrived on time without any problems. Satchel and tracking service are included in the price (11.50). Good deal & service!

1 comment
Australia Post
Sami M.Australia Post
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jed the dog

jed the dogMid North Coast, NSW

  • 2 reviews

Delivery with a smile

published

I live remotely and my australia post delivery man always delivers my parcels with care and a smile. I have no complaints! I often get live plants and they are always in excellent condition.

1 comment
Australia Post
Sami M.Australia Post
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Dolly

DollyCentral Queensland, QLD

  • 3 reviews

very efficient informative service

published

I'm always notified where my parcel is on the chain of travel. Via email and sms. I also always know when it will be at the post office to collect via this method and a card in my letter box. Which I don't often check.
It always arrives in a timely fashion, and in perfect condition.
I use this service a great deal as I shop online often.

1 comment
Australia Post
Sami M.Australia Post
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Sarah Stuart

Sarah StuartGreater Melbourne (Outer), VIC

  • 11 reviews

Online shop

published

Shopping online for my son is so much easier
I love it and I’m always super happy with the delivery times as it’s always quick
Thanks Australia post for always making life easy

1 comment
Australia Post
Sami M.Australia Post
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Charm D.

Charm D.Sydney, NSW

  • 4 reviews

Awesome excellent service

published

I am a sender and I am so happy that the package was received by my colleague at the expected date, plus the item was delivered in good condition and she was so happy about it.

1 comment
Australia Post
Sami M.Australia Post
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Deb E

Deb ESouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Arrived on time and driver was very courteous

published

Never had any problems with Australia Post parcel deliveries. The drivers have always been cheerful and courteous. Our address is not easy to find but they have never had any issues.

1 comment
Australia Post
Sami M.Australia Post
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Review collected in partnership with Australia Post

Mary

Mary

  • 2 reviews

Excellent service!

published

Package arrived 2 days early. Packaging in good condition and the product is undamaged. Tracking info great. I am one happy customer and will use this service when sending packages.

1 comment
Australia Post
Sami M.Australia Post
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Review collected in partnership with Australia Post

Page 5 of 6
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Questions & Answers

Jason

Jasonasked

Domestic Parcel Post (Standard)

Hello,
Need update for Parcel R637183032518961 to 2747. Transferred from Chullora NSW to Redbank Qld????
Thanks,J

1 answer
Australia Post
Alice F.Australia Post

Hi Jason,

I'm not sure why R637183032518961 ended up detouring via Qld since it does seem to be going to 2747. The sorters in Brissy will have picked up on the discrepancy when they sorted it on Monday, so going by our current delivery time frames between Qld and NSW, I'd expect delivery on Monday.

Alice

jenp

jenpasked

Domestic Parcel Post (Standard)

I was expecting a delivery on Friday 30/04, my parcel said it was onboard for delivery but I never received it. Now it is showi g as 'delayed'. What has happened? My tracking number is XB35001450

1 answer
Australia Post
Alice F.Australia Post

Hi Jenp,

I can see why you'd be worried! If your parcel was showing "onboard for delivery" last week it should have been delivered that day.

As it hasn't been, please fill in this form here https://tinyurl.com/3wd6ds7x so we can investigate with the driver for you.

Alice

Tony

Tonyasked

Domestic Parcel Post (Standard)

Hi I've been waiting for a parcel for a week now, apparently the machines had trouble reading the address label and it was stuck in Brisbane. Could you have a look and let me know how it's going please? The tracking No is R431695012409498006120907

1 answer
Australia Post
Cat P.Australia Post

Hey Tony,

I've had a look at R431695012409498006120907 and based on the scan I can see from yesterday, it looks like any issues we were having have been corrected. I'd allow until Thursday for it to be delivered, but if not, let us know again and we can get an investigation underway.

- Cat

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Australia Post Domestic Parcel Post (Standard)

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