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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard) (page 5 of 6)

1.6 from 1,039 reviews · View Statistics

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Peg McMillan
Peg McMillanSouth East Queensland, QLD
  • 3 reviews

Country Town Post Office Services

published

Living in a country town has its advantages. I have had a number of parcels delivered on the expected date, in excellent condition and with a smile and courteous manner.

1 comment
Australia Post
Priscila L.Australia Post

That's great to hear Peg, hope it keeps up!

Priscila

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PixieJo
PixieJo
  • 5 reviews

TELEPHONE SERVICE EXCELLENT

published

I had someone else's parcel delivered to me and I didn't receive my own parcel! I called Australia Post head office and within 5 minutes the driver was back at my door to sort the situation out and swap the parcels. Excellent service. The man on the phone was extremely thorough and the driver was very friendly and apologetic.

1 comment
Australia Post
Michael M.Australia Post
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Jo-Ann R.
Jo-Ann R.Wimmera, VIC
  • 2 reviews

Excellent service!

published

Cheers to Australia Post for providing this service. My recent purchase arrived in excellent condition with the bonus of excellent customer service that was friendly & efficient. My parcel was easily tracked and arrived in a timely manner. Bravo!

1 comment
Australia Post
Michael M.Australia Post

Great news to hear Jo-Ann. Thank you for sharing this with us.

~ Mikey

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Chris Adlard
Chris AdlardMetropolitan Adelaide, SA
  • 2 reviews

Australia Post - huge improvement in recent months

published

I'm very impressed by the improvements to the Australia Post service. A year or so ago, post was very slow to arrive and there were often problems of some kind along the way. Now, my parcels are arriving reliably within two or three days within Australia. Tracking codes are provided so I can see exactly where my parcel is on its journey. I get an SMS the day before delivery and another SMS to say my parcel is at the post office (we have cards left in our letterbox). I now only buy goods which are delivered via Australia Post. Sending items is handled in the same way with tracking codes and notifications. Well done Australia Post :)

1 comment
Australia Post
Michael M.Australia Post
Tanya.wallis
Tanya.wallisMetropolitan Adelaide, SA
  • 2 reviews

Never get rid of Australia post.

published

I have sent many parcels within Australia and found their tracking records very good. I have also received many parcels and been notified well in advance when they were arriving.

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Tanya. i';m glad the tracking service has provided you with essential updates to keep you notified.

~ Mikey

Bessie Koutsou
Bessie KoutsouGreater Melbourne (Outer), VIC
  • 3 reviews

Point on Delivery!

published

I was kept to date with every step of my products delivery. From packaging, and of each process, until delivery. Great outcome! Thank you Australia Post! You guys are awesome!

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Bessie. Appreciate that you've had a wonderful experience with us and we'll keep up the good work.

~ Mikey

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Sam.B
Sam.BPerth, WA
  • 3 reviews

Great Service!!!!!

published

Australia post have always been ontime and fast, i have never had a late parcel ever.
A few weeks ago i ordered about 10 packages to my house when i was in europe. I was not able to be there to receive them so i easily sent them to my local post office with the ease of using the Australia Post app.
And a few weeks later when i went to collect my packages the two staff members were happy to see me and hand me over my safely kept parcels.

Thanks AUS Post!

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Sam. I'm glad we've been able to help you out with your large orders and get them to you safely.

~ Mikey

Diag0n-AU
Diag0n-AUGreater Melbourne (Outer), VIC

Aus Post taking 5 days to deliver from Heidelberg West to Melbourne 3000

published

My parcel estimated date was 17th of July then got delayed which I understand but I still haven’t got any tracking after the 16th which says it was in Thomastown. How long does it take!

1 comment
Australia Post
Michael M.Australia Post

Definitely not that long, can indicate an issue through the processing facilities or a delay we need to investigate. I've sent you a private message so we can look into this for you.

~ Mikey

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Zach
ZachGreater Melbourne (Inner), VIC
  • 5 reviews

Constantly Improving!

published

Using Auspost services has been getting a lot easier and more convenient over the last couple of years and this is a great. I receive parcels on-time and also the delivery and tracking tools sent to my phone and email are really good.

1 comment
Australia Post
Priscila L.Australia Post
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rpar
rparMelbourne
  • 6 reviews
  • 4 likes

Bottles Did Not Break

published

I received a package today and despite the fact that the sender did not secure them or wrap them Australia post managed to deliver them intact. I have received packages packed in a similar manner in plastic bags.

1 comment
Australia Post
Priscila L.Australia Post

Amazing to hear rpar! Thanks for the review :)

Priscila

jamesmn
jamesmnballarat victoria
  • 4 reviews
  • 1 like

The service is running out of control

published
1 comment
Australia Post
Priscila L.Australia Post
jed the dog
jed the dogMid North Coast, NSW
  • 2 reviews

Delivery with a smile

published

I live remotely and my australia post delivery man always delivers my parcels with care and a smile. I have no complaints! I often get live plants and they are always in excellent condition.

1 comment
Australia Post
Sami M.Australia Post
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Dolly
DollyCentral Queensland, QLD
  • 3 reviews

very efficient informative service

published

I'm always notified where my parcel is on the chain of travel. Via email and sms. I also always know when it will be at the post office to collect via this method and a card in my letter box. Which I don't often check.
It always arrives in a timely fashion, and in perfect condition.
I use this service a great deal as I shop online often.

1 comment
Australia Post
Sami M.Australia Post
Sarah Stuart
Sarah StuartGreater Melbourne (Outer), VIC
  • 11 reviews

Online shop

published

Shopping online for my son is so much easier
I love it and I’m always super happy with the delivery times as it’s always quick
Thanks Australia post for always making life easy

1 comment
Australia Post
Sami M.Australia Post
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Deb E
Deb ESouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Arrived on time and driver was very courteous

published

Never had any problems with Australia Post parcel deliveries. The drivers have always been cheerful and courteous. Our address is not easy to find but they have never had any issues.

1 comment
Australia Post
Sami M.Australia Post
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Page 5 of 6
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Questions & Answers

Lei Z.
Lei Z.asked
Domestic Parcel Post (Standard)

Hi AuPost,

My track number is 33D9A222321701000935005. The status of my parcel is stuck on Its being prepared. The sender said the item has been picked up yesterday morning. I’d like to know when will the status be updated. I am worried that the parcel is lost or stolen

3 answers
Australia Post
Casey K.Australia Post

Hi Lei,

We'd normally expect to see a tracking update once it has been picked up. Are you sure it's been picked up by us or could it be that your sender is actually shipping this from overseas with a different carrier before it gets lodged with us? That's a pretty common arrangement these days.

I'd recommend getting back in touch with your sender and asking them to contact us so that we can confirm the parcel has been posted with us and look into why there is no tracking event to advise this if that is the case.

-Casey

Lei Z.
Lei Z.

The send confirmed the item has been picked up by staff from Australia Post in Tuesday morning, 15/06/2021. And it’s domestic parcel from Sydney

Australia Post
Casey K.Australia Post

Thanks Lei,

It's definitely odd not to see that on the tracking. Also, the return address on the parcel is in Victoria and the shipping information has been submitted to us in Melbourne at the Mount Waverley Business Hub.

If it was being posted from Sydney though, delivery to your location would be expected tomorrow or Monday. If you don't receive it by then and there still aren't any tracking updates, please ask your sender to contact us.

Jason
Jasonasked
Domestic Parcel Post (Standard)

Hello,
Receiver .Parcel R460808003427195 showing as delivered 15/6. 2.51pm . Parcel not received.
Not found. Was home at the time. Not in post box or in safe space.
Thanks,J

1 answer
Australia Post
Cat P.Australia Post

Hey Jason,

I'm sorry to hear this. We'll need to get an investigation started, so please give us a call on 13 13 18 or reach out on Facebook or Twitter.

- Cat

Damon T.
Damon T.asked
Domestic Parcel Post (Standard)

I have a parcel that's been stuck on "in transit" for a couple days now that just got updated to "waiting to be processed for delivery. Does this mean that it's no longer stuck in transit, or is it an automated response to being delayed?
2AP2873425

2 answers
Howard
Howard

Can't help you Damon, sorry. Try waiting for it.

Australia Post
Alice F.Australia Post

Hi Damon,

I can see why you'd be confused! Looking at the scans we have it looks like the parcel arrived at the delivery centre on Tuesday, so should have gone out for delivery yesterday. While it will likely go out today, we can open an investigation with the delivery centre to confirm this if you want. Just send us the parcel and tracking details via Facebook PM or give us a call on 13 13 18.

Alice

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Australia Post Domestic Parcel Post (Standard)

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