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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard) (page 5 of 7)

1.6 from 1,034 reviews · View Statistics

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Lillian

LillianGreater Melbourne (Outer), VIC

  • 3 reviews

Efficient and Transparent!

published

I ordered an electronic package online. A postie from Australia Post delivered it to my home but I was at work. He called me through my ring doorbell and waited till I responded. He was very easy to communicate with. Instead of leaving the package on the porch he left a card for me to pick it up my local post office. I appreciate how diligent he was. Thank-you!

1 comment
Australia Post
Priscila L.Australia Post
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Madeleine

MadeleineFar North Queensland, QLD

  • 8 reviews

perrfect

published

arrived on time and in perfect condition tracking information was supplies and correct also advised on the day package was to arrive and advised when it had been delivered very professional

1 comment
Australia Post
Priscila L.Australia Post

Thanks for the awesome review :) glad to hear it was great.

Priscila

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Helen Martin

Helen MartinFar North Queensland, QLD

  • 3 reviews

Right on time

published

Yes, as a matter of fact it arrived earlier than anticipated and in excellent condition. The tracking information was very helpful. I always receive excellent service when I purchase online through My Haircare.

1 comment
Australia Post
Priscila L.Australia Post

That's awesome to hear Helen!! :)

Priscila

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Review collected in partnership with Australia Post

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Bicanoo

Bicanoo

  • 8 reviews
  • 6 likes

Much improved service

published

Oz Post have lifted their game over the last few years and dealing with them and their parcel delivery service has been really positive. I send all over the country and all over the world and I've even 'lost' a few parcels along the way. But Ozzie Post manage to find my parcel everytime. The service is inexpensive compared to other overseas parcel services. I think we have one of the best services in the world.

1 comment
Australia Post
Priscila L.Australia Post

Thanks for the great review Bicanoo, it's great we're able to help you out with sending parcels all over the world for a good price, who doesn't love cheap costs :)

Priscila

Moonie Michael

Moonie MichaelSouth West, WA

  • 35 reviews
  • 22 likes

Australia Post Are My Heroes

published

As a serious online shopper, I rely heavily on our country's postal and courier services, and I feel Australia Post is one of the best.
My packages always arrive in perfect condition and on time. Sure I may have the odd late arrival but it's only a day or two and mostly due to holidays etc.
I always the best, up to date tracking available with text messages and emails included.
Australia Post is our leading postal service for a reason, give them a go.

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the review Moonie. I'm glad we've supplied the best service to you and we'll keep innovating & improving to maintain that service. Enjoy your weekend.

~ Mikey

rebekah.howard1

rebekah.howard1AU

  • 9 reviews
  • 2 likes

Always efficient. Great communication

published

Lately I have received a number of parcels sent through AP and have found the service to be excellent. I always get text messages and emails to tell me where it is and when it will be available for pick up. Our local small country town post office is particularly helpful as well.

1 comment
Australia Post
Michael M.Australia Post
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Ken

Ken

  • 7 reviews
  • 1 like

Parcel tracking

published

I have had a lot of parcels delivered and tracked all of them ,they had always come the day that was stated. I haven’t had a problem with our parcel and letter deliveries.

1 comment
Australia Post
Priscila L.Australia Post

Thanks for the review! Great to hear that your parcels arrive on time everytime!

Priscila

Peg McMillan

Peg McMillanSouth East Queensland, QLD

  • 3 reviews

Country Town Post Office Services

published

Living in a country town has its advantages. I have had a number of parcels delivered on the expected date, in excellent condition and with a smile and courteous manner.

1 comment
Australia Post
Priscila L.Australia Post

That's great to hear Peg, hope it keeps up!

Priscila

PixieJo

PixieJo

  • 5 reviews

TELEPHONE SERVICE EXCELLENT

published

I had someone else's parcel delivered to me and I didn't receive my own parcel! I called Australia Post head office and within 5 minutes the driver was back at my door to sort the situation out and swap the parcels. Excellent service. The man on the phone was extremely thorough and the driver was very friendly and apologetic.

1 comment
Australia Post
Michael M.Australia Post
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Jo-Ann R.

Jo-Ann R.Wimmera, VIC

  • 2 reviews

Excellent service!

published

Cheers to Australia Post for providing this service. My recent purchase arrived in excellent condition with the bonus of excellent customer service that was friendly & efficient. My parcel was easily tracked and arrived in a timely manner. Bravo!

1 comment
Australia Post
Michael M.Australia Post

Great news to hear Jo-Ann. Thank you for sharing this with us.

~ Mikey

Chris Adlard

Chris AdlardMetropolitan Adelaide, SA

  • 2 reviews

Australia Post - huge improvement in recent months

published

I'm very impressed by the improvements to the Australia Post service. A year or so ago, post was very slow to arrive and there were often problems of some kind along the way. Now, my parcels are arriving reliably within two or three days within Australia. Tracking codes are provided so I can see exactly where my parcel is on its journey. I get an SMS the day before delivery and another SMS to say my parcel is at the post office (we have cards left in our letterbox). I now only buy goods which are delivered via Australia Post. Sending items is handled in the same way with tracking codes and notifications. Well done Australia Post :)

1 comment
Australia Post
Michael M.Australia Post
Carolyn

CarolynSouth East Queensland, QLD

Great delivery

published

Great delivery everytime....just make sure you select the right option for deliver if you are not home. It is hard to get to a post office and the delivery options are perfect.

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback on the MyPost Delivery Options, Carolyn. I'm an avid user as well as a 9-5 worker; the Parcel Lockers have saved me many times.

~ Mikey

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Tanya.wallis

Tanya.wallisMetropolitan Adelaide, SA

  • 2 reviews

Never get rid of Australia post.

published

I have sent many parcels within Australia and found their tracking records very good. I have also received many parcels and been notified well in advance when they were arriving.

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Tanya. i';m glad the tracking service has provided you with essential updates to keep you notified.

~ Mikey

Bessie Koutsou

Bessie KoutsouGreater Melbourne (Outer), VIC

  • 3 reviews

Point on Delivery!

published

I was kept to date with every step of my products delivery. From packaging, and of each process, until delivery. Great outcome! Thank you Australia Post! You guys are awesome!

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Bessie. Appreciate that you've had a wonderful experience with us and we'll keep up the good work.

~ Mikey

Sam.B

Sam.BPerth, WA

  • 3 reviews

Great Service!!!!!

published

Australia post have always been ontime and fast, i have never had a late parcel ever.
A few weeks ago i ordered about 10 packages to my house when i was in europe. I was not able to be there to receive them so i easily sent them to my local post office with the ease of using the Australia Post app.
And a few weeks later when i went to collect my packages the two staff members were happy to see me and hand me over my safely kept parcels.

Thanks AUS Post!

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Sam. I'm glad we've been able to help you out with your large orders and get them to you safely.

~ Mikey

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Page 5 of 7
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Questions & Answers

Damon T.

Damon T.asked

Domestic Parcel Post (Standard)

I have a parcel that's been stuck on "in transit" for a couple days now that just got updated to "waiting to be processed for delivery. Does this mean that it's no longer stuck in transit, or is it an automated response to being delayed?
2AP2873425

2 answers
Howard
Howard

Can't help you Damon, sorry. Try waiting for it.

Australia Post
Alice F.Australia Post

Hi Damon,

I can see why you'd be confused! Looking at the scans we have it looks like the parcel arrived at the delivery centre on Tuesday, so should have gone out for delivery yesterday. While it will likely go out today, we can open an investigation with the delivery centre to confirm this if you want. Just send us the parcel and tracking details via Facebook PM or give us a call on 13 13 18.

Alice

Adelle

Adelleasked

Domestic Parcel Post (Standard)

Hello,
Had No tracking updates since 31st #R539102003103093
Will tracking be updated soon?
Thank you.

1 answer
Australia Post
Casey K.Australia Post

Hi Adelle,

Yes, this looks to be coming across to Victoria from WA. We'll see a tracking event once it does reach a facility in Victoria. Parcel's typically take around a week or so to make the journey across so a tracking update may be likely over the weekend or early next week. Please allow a little additional time at the moment though as the lockdown may be affecting some transport and processing in and out of Melbourne.

doug m.

doug m.asked

Domestic Parcel Post (Standard)

Hi I ordered a parcel through e bay that was received by Australia Post at 9:12 am on the 16th and the tracking has not updated once since, not even to say that it’s ‘On its way’ my tracking number is R433631013269887006120906

3 answers
Australia Post
Casey K.Australia Post

Hey Doug,

We'd definitely expect further tracking updates well by now. Please let the ebay seller know this hasn't arrived so that they can chase this up with us for you.

doug m.
doug m.

Yeah, the seller wasn’t much help, just telling me that it would arrive by Tuesday but without any tracking updates I’m worried

Australia Post
Casey K.Australia Post

Looks like it's out for delivery today Doug :)

Sorry to hear the seller wasn't too helpful but glad you notified them as this would have allowed for further dispute resolution through eBay were you not to receive the delivery. Glad to see that isn't necessary though and that the parcel is out to you today.

-Casey

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Australia Post Domestic Parcel Post (Standard)

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