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Country Town Post Office Services
Living in a country town has its advantages. I have had a number of parcels delivered on the expected date, in excellent condition and with a smile and courteous manner.
- Domestic Parcel Post (Standard)
Standard Post from Coastal Central NSW to South Queensland in about sixteen hours!!!
Yes, it's true. I recently organised a delivery between two parties and was SHOCKED and AWED by the rapidity of the delivery of Australia Post. I also sent them positive feedback directly, where I ludicrously suggested that they double the pay rate of all concerned. And stated that I don't know what they are doing for such results, but to keep doing it.
I can see there's lots of low reviews and I get it, and many times people with a gripe will have more tendency to speak about it than those that are happy with the service. I'm the non-recipien...t of missing post too, and delayed post, and damaged post. Yes, the bad side can be bad. But I can only imagine how much their system has to deal with given all of the new demands on postal transfer brought on by the internet, and so for this result to occur is amazing... hence this little nod of "Wow".
TELEPHONE SERVICE EXCELLENT
I had someone else's parcel delivered to me and I didn't receive my own parcel! I called Australia Post head office and within 5 minutes the driver was back at my door to sort the situation out and swap the parcels. Excellent service. The man on the phone was extremely thorough and the driver was very friendly and apologetic.
Great Australian Service
Australia Post is a great, safe, easy and prompt service to get your parcels delivered through. They service is very reliable and I will always use this service for delivery of my parcels.
Cheers to Australia Post for providing this service. My recent purchase arrived in excellent condition with the bonus of excellent customer service that was friendly & efficient. My parcel was easily tracked and arrived in a timely manner. Bravo!
Australia Post - huge improvement in recent months
I'm very impressed by the improvements to the Australia Post service. A year or so ago, post was very slow to arrive and there were often problems of some kind along the way. Now, my parcels are arriving reliably within two or three days within Australia. Tracking codes are provided so I can see exactly where my parcel is on its journey. I get an SMS the day before delivery and another SMS to say my parcel is at the post office (we have cards left in our letterbox). I now only buy goods which are delivered via Australia Post. Sending items is handled in the same way with tracking codes and notifications. Well done Australia Post :)
Excellent Fast Service!!
Great service. Reasonable rates for the service provided. Parcel arrived safely and was delivered without any problems!! Good communication and had the ability to track the progress of the delivery online!!
Australia Post parcel service was fantastic. I was sending a parcel to WA and the service given was excellent . They even tried to work out a cheaper way for me to send it. I highly recommend Australia Post Ulverstone in Tasmania.
Parcels by mail
Any parcels I need posted or delivered I simply take to the local Post Office at Hurstbridge or Diamond Creek.The staff are always so polite and helpful .The delivery drivers who bring parcels to my home are just as friendly and well mannered.Thank you .
Never get rid of Australia post.
I have sent many parcels within Australia and found their tracking records very good. I have also received many parcels and been notified well in advance when they were arriving.
Amazing CS support
Staff are always super helpful. Usually on time, for sending and receiving. Both customer care helpline and staff in my local post shop in Coogee, are always so helpful, would recommend!
Point on Delivery!
I was kept to date with every step of my products delivery. From packaging, and of each process, until delivery. Great outcome! Thank you Australia Post! You guys are awesome!
Australia post have always been ontime and fast, i have never had a late parcel ever.
A few weeks ago i ordered about 10 packages to my house when i was in europe. I was not able to be there to receive them so i easily sent them to my local post office with the ease of using the Australia Post app.
And a few weeks later when i went to collect my packages the two staff members were happy to see me and hand me over my safely kept parcels.
Thanks AUS Post!
Reliable and inexpensive
I use Australia Post to send all my items that I sell on eBay and I find that the postal rates are very competitive and the service is reliable with excellent tracking details so that items can be traced it any stage in the postal chain
Aus Post taking 5 days to deliver from Heidelberg West to Melbourne 3000
My parcel estimated date was 17th of July then got delayed which I understand but I still haven’t got any tracking after the 16th which says it was in Thomastown. How long does it take!
Questions & Answers
My track number is 33D9A222321701000935005. The status of my parcel is stuck on Its being prepared. The sender said the item has been picked up yesterday morning. I’d like to know when will the status be updated. I am worried that the parcel is lost or stolen
We'd normally expect to see a tracking update once it has been picked up. Are you sure it's been picked up by us or could it be that your sender is actually shipping this from overseas with a different carrier before it gets lodged with us? That's a pretty common arrangement these days.
I'd recommend getting back in touch with your sender and asking them to contact us so that we can confirm the parcel has been posted with us and look into why there is no tracking event to advise this if that is the case.
The send confirmed the item has been picked up by staff from Australia Post in Tuesday morning, 15/06/2021. And it’s domestic parcel from Sydney
It's definitely odd not to see that on the tracking. Also, the return address on the parcel is in Victoria and the shipping information has been submitted to us in Melbourne at the Mount Waverley Business Hub.
If it was being posted from Sydney though, delivery to your location would be expected tomorrow or Monday. If you don't receive it by then and there still aren't any tracking updates, please ask your sender to contact us.
Receiver .Parcel R460808003427195 showing as delivered 15/6. 2.51pm . Parcel not received.
Not found. Was home at the time. Not in post box or in safe space.
I'm sorry to hear this. We'll need to get an investigation started, so please give us a call on 13 13 18 or reach out on Facebook or Twitter.
I have a parcel that's been stuck on "in transit" for a couple days now that just got updated to "waiting to be processed for delivery. Does this mean that it's no longer stuck in transit, or is it an automated response to being delayed?
Can't help you Damon, sorry. Try waiting for it.
I can see why you'd be confused! Looking at the scans we have it looks like the parcel arrived at the delivery centre on Tuesday, so should have gone out for delivery yesterday. While it will likely go out today, we can open an investigation with the delivery centre to confirm this if you want. Just send us the parcel and tracking details via Facebook PM or give us a call on 13 13 18.
Get an answer from our members and Australia Post representatives
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