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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard) (page 7 of 9)

1.6 from 1,039 reviews · View Statistics

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Ayrgirl21
Ayrgirl21North Queensland, QLD
  • 4 reviews

Great Australian Service

published

Australia Post is a great, safe, easy and prompt service to get your parcels delivered through. They service is very reliable and I will always use this service for delivery of my parcels.

1 comment
Australia Post
Michael M.Australia Post

Thank you so much for sharing, Ayrgirl21. I'm glad we've been able to provide a reliable service and we'll continue to improve to ensure we keep providing an excellent service to our consumers.

~ Mikey

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Jo-Ann R.
Jo-Ann R.Wimmera, VIC
  • 2 reviews

Excellent service!

published

Cheers to Australia Post for providing this service. My recent purchase arrived in excellent condition with the bonus of excellent customer service that was friendly & efficient. My parcel was easily tracked and arrived in a timely manner. Bravo!

1 comment
Australia Post
Michael M.Australia Post

Great news to hear Jo-Ann. Thank you for sharing this with us.

~ Mikey

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Chris Adlard
Chris AdlardMetropolitan Adelaide, SA
  • 2 reviews

Australia Post - huge improvement in recent months

published

I'm very impressed by the improvements to the Australia Post service. A year or so ago, post was very slow to arrive and there were often problems of some kind along the way. Now, my parcels are arriving reliably within two or three days within Australia. Tracking codes are provided so I can see exactly where my parcel is on its journey. I get an SMS the day before delivery and another SMS to say my parcel is at the post office (we have cards left in our letterbox). I now only buy goods which are delivered via Australia Post. Sending items is handled in the same way with tracking codes and notifications. Well done Australia Post :)

1 comment
Australia Post
Michael M.Australia Post
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Wendy
WendyMetropolitan Adelaide, SA

Excellent Fast Service!!

published

Great service. Reasonable rates for the service provided. Parcel arrived safely and was delivered without any problems!! Good communication and had the ability to track the progress of the delivery online!!

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Wendy. It's great to hear that we've provided great communication when receiving items. We'll keep up the good work.

~ Mikey

Kerri
KerriNorth-West & West coast, TAS
  • 5 reviews

Excellent service.

published

Australia Post parcel service was fantastic. I was sending a parcel to WA and the service given was excellent . They even tried to work out a cheaper way for me to send it. I highly recommend Australia Post Ulverstone in Tasmania.

2 comments
Australia Post
Michael M.Australia Post

Thank you so much for sharing, Kerri. I'll be definitely letting Ulverstone know so they can be recognised for their efforts.

~ Mikey

Kerri
Kerri

Thank you Mikey it's a pleasure. I can say it was an outstanding service I received. Kerri

D Johnston
D Johnston
  • 3 reviews

Parcels by mail

published

Any parcels I need posted or delivered I simply take to the local Post Office at Hurstbridge or Diamond Creek.The staff are always so polite and helpful .The delivery drivers who bring parcels to my home are just as friendly and well mannered.Thank you .

1 comment
Australia Post
Michael M.Australia Post

Thank you so much for the review D, this is great to hear that our system has been easy to use for your deliveries.

~ Mikey

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Carolyn
CarolynSouth East Queensland, QLD

Great delivery

published

Great delivery everytime....just make sure you select the right option for deliver if you are not home. It is hard to get to a post office and the delivery options are perfect.

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback on the MyPost Delivery Options, Carolyn. I'm an avid user as well as a 9-5 worker; the Parcel Lockers have saved me many times.

~ Mikey

Tanya.wallis
Tanya.wallisMetropolitan Adelaide, SA
  • 2 reviews

Never get rid of Australia post.

published

I have sent many parcels within Australia and found their tracking records very good. I have also received many parcels and been notified well in advance when they were arriving.

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Tanya. i';m glad the tracking service has provided you with essential updates to keep you notified.

~ Mikey

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SKD123
SKD123Sydney, NSW
  • 11 reviews
  • 5 likes

Amazing CS support

published

Staff are always super helpful. Usually on time, for sending and receiving. Both customer care helpline and staff in my local post shop in Coogee, are always so helpful, would recommend!

3 comments
Australia Post
Michael M.Australia Post
SKD123
SKD123

Yesss that’s the one! TY :)

Australia Post
Michael M.Australia Post

I've passed that on for you so they get the recognition they deserve. Thanks for sharing.

~ Mikey

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Bessie Koutsou
Bessie KoutsouGreater Melbourne (Outer), VIC
  • 3 reviews

Point on Delivery!

published

I was kept to date with every step of my products delivery. From packaging, and of each process, until delivery. Great outcome! Thank you Australia Post! You guys are awesome!

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Bessie. Appreciate that you've had a wonderful experience with us and we'll keep up the good work.

~ Mikey

Sam.B
Sam.BPerth, WA
  • 3 reviews

Great Service!!!!!

published

Australia post have always been ontime and fast, i have never had a late parcel ever.
A few weeks ago i ordered about 10 packages to my house when i was in europe. I was not able to be there to receive them so i easily sent them to my local post office with the ease of using the Australia Post app.
And a few weeks later when i went to collect my packages the two staff members were happy to see me and hand me over my safely kept parcels.

Thanks AUS Post!

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, Sam. I'm glad we've been able to help you out with your large orders and get them to you safely.

~ Mikey

chris
chris
  • 2 reviews

Reliable and inexpensive

published

I use Australia Post to send all my items that I sell on eBay and I find that the postal rates are very competitive and the service is reliable with excellent tracking details so that items can be traced it any stage in the postal chain

1 comment
Australia Post
Michael M.Australia Post

Thank you for the great feedback, Chris. I'm glad we've been able to support your Ebay business :)

~ Mikey

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Zach
ZachGreater Melbourne (Inner), VIC
  • 5 reviews

Constantly Improving!

published

Using Auspost services has been getting a lot easier and more convenient over the last couple of years and this is a great. I receive parcels on-time and also the delivery and tracking tools sent to my phone and email are really good.

1 comment
Australia Post
Priscila L.Australia Post
rpar
rparMelbourne
  • 6 reviews
  • 4 likes

Bottles Did Not Break

published

I received a package today and despite the fact that the sender did not secure them or wrap them Australia post managed to deliver them intact. I have received packages packed in a similar manner in plastic bags.

1 comment
Australia Post
Priscila L.Australia Post

Amazing to hear rpar! Thanks for the review :)

Priscila

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Emma Hogg
Emma HoggMid North Coast, NSW
  • 2 reviews
  • 1 like

For country people this is the best thing ever

published

I buy so many things online with delivery through Australia post. I have never lost a single item and everything is delivered by our lovely mail man with a smile.

2 comments
Australia Post
Priscila L.Australia Post

Amazing stuff Emma! I'm glad that our service has been good to you even out in the country :) Let me know if you'd like me to send a compliment to your mail man to make their day!

Priscila

Emma Hogg
Emma Hogg

Thanks but we see him regularly so we do it in person.

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Page 7 of 9
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Questions & Answers

Lei Z.
Lei Z.asked
Domestic Parcel Post (Standard)

Hi AuPost,

My track number is 33D9A222321701000935005. The status of my parcel is stuck on Its being prepared. The sender said the item has been picked up yesterday morning. I’d like to know when will the status be updated. I am worried that the parcel is lost or stolen

3 answers
Australia Post
Casey K.Australia Post

Hi Lei,

We'd normally expect to see a tracking update once it has been picked up. Are you sure it's been picked up by us or could it be that your sender is actually shipping this from overseas with a different carrier before it gets lodged with us? That's a pretty common arrangement these days.

I'd recommend getting back in touch with your sender and asking them to contact us so that we can confirm the parcel has been posted with us and look into why there is no tracking event to advise this if that is the case.

-Casey

Lei Z.
Lei Z.

The send confirmed the item has been picked up by staff from Australia Post in Tuesday morning, 15/06/2021. And it’s domestic parcel from Sydney

Australia Post
Casey K.Australia Post

Thanks Lei,

It's definitely odd not to see that on the tracking. Also, the return address on the parcel is in Victoria and the shipping information has been submitted to us in Melbourne at the Mount Waverley Business Hub.

If it was being posted from Sydney though, delivery to your location would be expected tomorrow or Monday. If you don't receive it by then and there still aren't any tracking updates, please ask your sender to contact us.

Jason
Jasonasked
Domestic Parcel Post (Standard)

Hello,
Receiver .Parcel R460808003427195 showing as delivered 15/6. 2.51pm . Parcel not received.
Not found. Was home at the time. Not in post box or in safe space.
Thanks,J

1 answer
Australia Post
Cat P.Australia Post

Hey Jason,

I'm sorry to hear this. We'll need to get an investigation started, so please give us a call on 13 13 18 or reach out on Facebook or Twitter.

- Cat

Damon T.
Damon T.asked
Domestic Parcel Post (Standard)

I have a parcel that's been stuck on "in transit" for a couple days now that just got updated to "waiting to be processed for delivery. Does this mean that it's no longer stuck in transit, or is it an automated response to being delayed?
2AP2873425

2 answers
Howard
Howard

Can't help you Damon, sorry. Try waiting for it.

Australia Post
Alice F.Australia Post

Hi Damon,

I can see why you'd be confused! Looking at the scans we have it looks like the parcel arrived at the delivery centre on Tuesday, so should have gone out for delivery yesterday. While it will likely go out today, we can open an investigation with the delivery centre to confirm this if you want. Just send us the parcel and tracking details via Facebook PM or give us a call on 13 13 18.

Alice

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Australia Post Domestic Parcel Post (Standard)

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