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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,457 reviews · View Statistics
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alexander
alexanderSouthwest, VIC

Late but okay experience

published

ordered a package from QLD to VIC, the package was held in dandenong facility for about a week but was delivered just fine a few days after the expected timeframe but at least it wasnt horrendously late or damaged. but thats probably the best you can expect these days

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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flyhorse501
flyhorse501Sydney, NSW
  • 15 reviews
  • 19 likes

A box of beer was missing in transit, but Australia post has recovered it and delivered it.

published

Purchased a box of beer from CUB on ebay three weeks ago, seller despatched my order very quickly. but the whole box was missing in transit.
It took more than one month for Australia post to recover it, it's very unpleasant experiences, but it's finally delivered.
Australia post deliveries are slow, but I have to admit, the delivery system is reliable.

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Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Tracking updates are meaningless nonsense

published

Small parcel from Sydney to Bendigo;
Spent days at Sydney depot, then tracking advised me 6 days ago
‘Received by Australia Post for transportation to processing facility‘ in Adelaide!
What in heavens name does that actually mean anyway???
Since then, NOTHING!
Why send a package for Bendigo to South Australia?
I recently received a package from England to Bendigo in 5 days, with DHL so it can be done!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Chris
Chris
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MJHenderson
MJHendersonSouth East Queensland, QLD
  • 3 reviews

Usually On time

published

I recently sent a parcel to my Grand daughter in Melbourne. As it was during a lock down period I expected some delay, but thought 5 days would be sufficient as it used to take just 4. The parcel did arrive and was delivered on a Sunday but it took 7 days to get there. It seems to take additional days to get from one major city to another and with tracking I could see the parcel had arrived at the handling center but for some reason took 2 days to travel 15 klm to my son's home. As Australia Post are an Essential service I would have thought there would be more consistent delivery times.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
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Jimmy
JimmyMetropolitan Adelaide, SA
  • 6 reviews
  • 1 like

The good old Aussie snail mail.

published

I have never been in a rush for my items but if I ever was I hope there would be other delivery options. Australia post has great service and I have been assigned a certain delivery man he is really nice, During Covid-19, he would knock and run but earlier he would wait for an answer. It's good to know your delivery person.

Nothing is made in Australia anymore which means all items have to be shipped from overseas and everything takes too long to even get into the hands of Australia post also noticed every package arrives in Sydney before continuing the route to my door.

Love to support Australia post and am happy to continue to do so in the future.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Australia Post
Casey K.Australia Post
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AdConnect S.
AdConnect S.Metropolitan Adelaide, SA
  • 2 reviews
  • 3 likes

RESOLVED EXCELLENTLY! Out for delivery then in transit again!

published

Did a fantastic job when queried as to why parcel was out for delivery then in transit again. Was given excellent service and allowed me to pick up parcel from Depo

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Australia Post
Casey K.Australia Post
AdConnect S.
AdConnect S.

Thanks this was resolved excellently by your customer service team. Excellent service!

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Debi Slinger
Debi SlingerGreater Melbourne (Outer), VIC
  • 22 reviews
  • 16 likes

Doing the best they can in Covid-19 times

published

Ive had a number of parcels sent to me and with their tracking ability, I know how far they are away. That keeps my anxiety at bay, knwung they are held up in processing or even with the postal delivery person. It's a challenging time with Covid-19 and Australia Post are doing their best to get the job done without comprising the health of their staff.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

*tear* that means a lot Debi, thank you for taking the time to leave us this compliment. These times are tough, especially for those in Melbourne but we're getting there!!

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jo C.
jo C.
  • 2 reviews

Delays but understandable

published

My delivery was expected on Monday the 27th April but it's only just arrived today (30th).
I can understand there are delays currently due to the increased amount of mail and parcels being sent due to the current isolation rules.
However I do believe Australia post should have found ways and adapted quicker to the situation.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Dean
Dean
  • 2 reviews
  • 2 likes

Slow delivery but doing their best under trying circumstances

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Ibne F.Australia Post
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LeichA
LeichASydney, NSW
  • 13 reviews
  • 10 likes

Slow this time but understandable

published

I thought my package was stuck in a Sydney sorting facility but it’s still with customs.
AusPost were helpful replying to my enquires to help me understand the tracking process better.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeInternational
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Updated - my opinion has changed after receiving late packages on Sunday. This shows they are trying their best.

published

Have ordered a number of packages online to try and avoid going to the stores. All packages ridiculously slow. Over 2 weeks to go from Brisbane to Perth. Some were ordered a week ago and still havent moved.

Updated, after getting late packages delivered on a Sunday I realize they are trying their best.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Romeo
Romeo
  • 7 reviews
  • 2 likes

Spot on service

published

My local auspost are the best people to deal
With. Always with smile and I think its a family business as they are very helpful. Helped me without frowning and making faces.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Ibne F.Australia Post

Hi Romeo, great to hear this. If you kindly send me the post shop name & location & your details (full name, email/ph no), I will pass this wonderful feedback to the right team i.e the Post Shop :)

Regards
Ibne

Romeo
Romeo

Craigieburn north

Australia Post
Ibne F.Australia Post

Hi Romeo, thanks for this. I've passed this wonderful feedback to the Team Craigieburn North LPO. Have a nice weekend :)

Regards
Ibne

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Long term customer
Long term customerHobart, TAS
  • 3 reviews

Good service for the price

published

Inconsistent delivery speed. Two parcels were dispatched at the same time but one arrived 5 days later than the other. Tasmania seems to have a long delivery time from the mainland. Takes 7 plus days. Strangely, overseas parcels can get here quicker than domestic on good days. On bad days, it takes months. Pick up is hassle if the local post office is not open outside business hours. They compensate with a pick up service from 7 am at the back door. Very friendly and helpful staff.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

Thanks for your review :)

Priscila

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wynnie
wynnie
  • 5 reviews

Depends on the driver

published

Some drivers are good, others lazy and just throw your parcel over the fence - and yes I have heard my new bone china cups smash as they did it. I also often get packages for other addresses left at my door.

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Priscila L.Australia Post
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The reviewer stated that an incentive was offered for this review

Liz
LizSouth East Queensland, QLD
  • 4 reviews
  • 2 likes

Great service

published

Issues with auspost website recognising my tracking number, which is worrisome. But a call to their customer service cleared things up very quickly. Grateful for the help, hope they can improve the website as there was no reason the number could not work.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Australia Post
Sami M.Australia Post
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Questions & Answers

Renelle H.
Renelle H.asked
Domestic Parcel Post (Standard)

Hi there have been no updates on my package that was sent out on Monday from Brisbane city, it says it's still pending. Tracking number 63236599429093

1 answer
Amethyst1912
Amethyst1912

Perhaps if you ask Australia Post Renelle - I'm not Australia Post.

Susannah
Susannahasked
Domestic Parcel Post (Standard)

I have lodged 2 complaints for failed delivery attempts. I have heard nothing from Australia post regarding the issues. However they have promptly issued me with a survey on how they resolved the issue??? Wt?!
Has anyone else experience this?

1 answer
Susanna B.
Susanna B.

Yes, I get that as well. Once you hang up on Australia Post Customer Service they are quick to send you an email with a link for survey, but they are not resolving your issue.

Mallee S.
Mallee S.asked
Domestic Parcel Post (Standard)

my parcel said coming today but doesn't get delivered??

No answers
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Australia Post Domestic Parcel Post (Standard)

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