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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,451 reviews · View Statistics
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MJHenderson
MJHendersonSouth East Queensland, QLD
  • 3 reviews

Usually On time

published

I recently sent a parcel to my Grand daughter in Melbourne. As it was during a lock down period I expected some delay, but thought 5 days would be sufficient as it used to take just 4. The parcel did arrive and was delivered on a Sunday but it took 7 days to get there. It seems to take additional days to get from one major city to another and with tracking I could see the parcel had arrived at the handling center but for some reason took 2 days to travel 15 klm to my son's home. As Australia Post are an Essential service I would have thought there would be more consistent delivery times.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
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Discostu75
Discostu75Sydney, NSW
  • 7 reviews
  • 1 like

A tough gig during tough times

published

Sold items through ebay/gumtree are arriving to my buyers quickly and without delay. I have only received positive feedback for buyers experience. Well done to the team at Australia Post.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
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Alana M.
Alana M.
  • 2 reviews
  • 1 like

Cash Disappeared In Transit

published
Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Cat P.Australia Post
Alana M.
Alana M.
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Elizabeth Jan B.
Elizabeth Jan B.
  • 3 reviews
  • 2 likes

Can't live without it.

published

All my mail is delivered in good condition. My sent parcels have all arrived on time and in good condition. I have no complaints. I have been using Australia Post for 60 plus years.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Ibne F.Australia Post

Thanks Elizabeth :)

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Jade W.
Jade W.South East Queensland, QLD
  • 3 reviews
  • 2 likes

Effect

published

Lately I have been sending packages around Australia and the post office has been amazing in assisting me with this task. Easy process and great personal service Everytime. No better way to send parcels.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Ibne F.Australia Post

Thanks for the feedback :)

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Beck
BeckCaloundra
  • 5 reviews
  • 2 likes

Such helpful staff

published

The staff at our local Australia Post outlets go above and beyond to make you feel happy. It's great value for money knowing that you're postage will get to where it needs to go.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Ibne F.Australia Post
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Michelle
MichelleGreater Melbourne (Metropolitan), VIC
  • 6 reviews
  • 6 likes

Great Service

published

I have been visiting Australia Post quite a bit lately and every time I go the service has been very good, offering tracking for parcels etc. I even had to call them recently regarding a parcel that had gone missing and the lady I spoke to was very helpful, all in all, wonderful service.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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The reviewer stated that an incentive was offered for this review

Adrian
AdrianSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Great service

published

I had an awkward sized package for delivery. The Aust Post staff were very helpful and found me a much cheaper option than using a courier company. I was very happy with the value of their service.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post
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Margaret
MargaretPerth, WA
  • 5 reviews

Fast delivery

published

I was amazed at how fast the delivery was. The pricing was also rather competetive. Very friendly and helpful staff, who were extremely patient while I tried to find the postal address for my item

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

Who doesn't love a fast delivery Margaret! Glad you're happy with our services and prices. Have a great one!

Priscila

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Natasha
NatashaSouth East Queensland, QLD
  • 5 reviews

Gets there on time and safely

published

My items always arrive safely and on time. These days it takes a week for a standard letter interstate but you can pay for express if needed. I feel safe to send anything as it always make it to the other address safety.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post
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bella r m
bella r mSouthern and Hills, SA
  • 2 reviews

Our business is reliant on Australia Post parcel delivery service.

published

We use Australia Post exclusively as our delivery service and have been happy with the time frames quoted and delivered to our clients.
Our concern is always breakage as a substantial amount of our packages are fragile. In over 900 parcels we have had only one breakage.
The tracking information is excellent to ensure our clients know their item will reach them in a timely manner.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Michael M.Australia Post

Thank you so much for leaving a review, Bella. I'm glad we've been a great service to your business and your consumers.

~ Mikey

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Debbie
DebbieWide Bay-Burnett, QLD
  • 9 reviews
  • 1 like

It has been great

published

We send a lot of parcels interstate to family members and we post them on a Friday and usually in there Monday for same state and only takes a few days interstate parcels always have arrived in perfect condition very happy

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post

That's awesome Debbie! Thanks for the positive review, hope your future parcels to your family arrive swiftly and safely in the future.

Priscila

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Couriers

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Gez
Gez
  • 3 reviews

patience

published

Wanted to say.. your service was once very good, can we get back to that? I'm sorry AP, for me it's better to use a courier mostly. 'Cos letters disappear into your system for a week at a time.. Express Post isn't that .. your couriers don't seem to even ring the bell sometimes. When I contact the local distrib, no-one knows what is happening .. really? So when things improve I'll be back :)

Incentivised Review No
Sender or ReceiverSender
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia Post
Gez
Gez

Thank you Priscilla for looking at this. I wish you all the best at Aust Post. I guess I have moved on

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Liz
LizSouth East Queensland, QLD
  • 4 reviews
  • 2 likes

Great service

published

Issues with auspost website recognising my tracking number, which is worrisome. But a call to their customer service cleared things up very quickly. Grateful for the help, hope they can improve the website as there was no reason the number could not work.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Australia Post
Sami M.Australia Post
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Questions & Answers

Renelle H.
Renelle H.asked
Domestic Parcel Post (Standard)

Hi there have been no updates on my package that was sent out on Monday from Brisbane city, it says it's still pending. Tracking number 63236599429093

1 answer
Amethyst1912
Amethyst1912

Perhaps if you ask Australia Post Renelle - I'm not Australia Post.

Susannah
Susannahasked
Domestic Parcel Post (Standard)

I have lodged 2 complaints for failed delivery attempts. I have heard nothing from Australia post regarding the issues. However they have promptly issued me with a survey on how they resolved the issue??? Wt?!
Has anyone else experience this?

1 answer
Susanna B.
Susanna B.

Yes, I get that as well. Once you hang up on Australia Post Customer Service they are quick to send you an email with a link for survey, but they are not resolving your issue.

Mallee S.
Mallee S.asked
Domestic Parcel Post (Standard)

my parcel said coming today but doesn't get delivered??

No answers
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Australia Post Domestic Parcel Post (Standard)

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