??!
4 photos
Australia Post

Australia Post

eParcel, Shopmate, Offices, etc...
1.7 from 9,857 reviews · View Statistics

Reviews

3.8

424 reviews
5
(233)
4
(66)
3
(18)
2
(13)
1
(94)
Previous
Next

Reviewer Photos & Videos

Bryan

BryanSydney, NSW

  • 6 reviews
  • 2 likes

Great fast service and communication.

published

The Package arrived on time and in very good condition. Accurate tracking information was provided and I received good communication from Aus Post about delivery of package and where to Collect it from.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post

Thanks Bryan for this 5 star review :)

Quick and arrived in good condition

published

On the Australia Post webpage, it had said that there would be up to 5 days of delay. I received mine in 1 business day, it was fast and arrived in good condition

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post

:)

Vicki

VickiPerth, WA

  • 2 reviews

eParcel is a great way to send parcels!

published

Delivery was timely and it is such a convenient way to send and receive parcels. The product always arrives in good condition and I am informed by the tracking service of when to expect the parcel. Australia Post can be trusted to delivery mail and packages safely and in a timely manner.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much Vicki :) hope you had a sweet weekend!

Priscila

The reviewer stated that an incentive was offered for this review

Services

Find out how Australia Post compares to other Services

Know better, choose better.

Compare all
MichelleM

MichelleMSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Grateful Customer

published

My first major foray into online shopping, due to lockdown. After ordering from many different suppliers and locations, my postie delivered everything with great care ( and astonishment as I never received much mail before ). Yes, things took longer than expected, SOMETIMES, but overall I am very satisfied with the personal but professional service from my mailman and my local post office. They too, should be acknowledged for their exemplary efforts during these anxious times.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
3 comments
Australia Post
Priscila L.Australia Post

Hi Michelle,

I had to share your review with the rest of my team to give them a smile, we're all in Melbourne so any positivity we can get really helps. Glad your first online shop experience was good, here's to many more :)

MichelleM
MichelleM

Wish I could thank you more and hope you all get a pay rise!

Australia Post
Ibne F.Australia Post

Amen :)

Thilini

ThiliniGreater Melbourne (Outer), VIC

  • 2 reviews

Perfect service

published

I received few of parcels during past 2,3 months. The service was appreciated.. it was not delayed although I expected.. I got most of my parcels during the given period. This is such a appreciable service even in pandemic situation.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks for your review! It's hard times but we're working hard and getting there!! :)

parminder189

parminder189Greater Melbourne (Outer), VIC

  • 3 reviews

It’s amazing

published

Accurate time and tracking most of the time, in COVID they are busy as everyone know about that but they still trying to deliver on time moreover they mention already it could take few days extra.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much for your review, it really helps through these busy times!

Priscila

The reviewer stated that an incentive was offered for this review

Benny D

Benny DSouth East Queensland, QLD

  • 3 reviews

Somewhat dissatisfied

published

I am sick to death of the Australia Post delivery person in my area taking parcels to the post office when no one is home after I have set my parcel preference to leave in a safe place if nobody is home.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
Reg Anderson

Reg AndersonVictoria

  • 10 reviews
  • 4 likes

Great work Australia Post

published

I have to hand it to the workers in Australia Post. Our Posty is fabulous, friendly, informative and just a really nice fella. I am ashamed of the CEO who takes a pay rise while the workers work short staffed and struggle.
I just want to say thank you to the staff on the ground who hold the rest of Australia Post up.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks for your review, that's so sweet! If you would like me to pass it onto their manager please send me a private message with your email and phone number :)

Priscila

Jot

JotMurrumbidgee Region, NSW

  • 2 reviews
  • 1 like

Perfectly on Time

published

I always receive my packages within given time frame.. I only once had my package delayed and the customer service team helped me promptly to find it out.. Thanks Australia Post

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

We're here to help Jot :) I appreciate you taking the time to leave this review.

Services

Find out how Australia Post compares to other Services

Know better, choose better.

Compare all
nicholas

nicholasSydney

  • 4 reviews
  • 11 likes

Australi Post gets the mail

published

We recently sent a registered letter with a credit card inside to a friend in Prague Cecchia and it arrived safely there within a week and was quite safe. The service offered by Australia Post is top class and reliable.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Wow so quick! Thanks for your review Nicholas.

Joan

Joan

  • 3 reviews
  • 2 likes

Great service and communication

published

I purchase from Catch AU in Melbourne. Australia post is fantastic keeping me updated right through to delivery in Auckland NZ.
It makes online shopping from Australia haslefree.
Thanks Aussies

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks Joan :D

Carol Curcio

Carol CurcioGreater Melbourne (Outer), VIC

  • 2 reviews

Great and they stick to their promise on delivering next day

published

Very happy with a few express post envelopes I have received on time and in great condition.

Thank you Australia Post for all your efforts in this tough time, very much appreciated.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Michael M.Australia Post

Muchly appreciated for the feedback, Carol. Have a great rest of your week :)

fast, very reliable!

published

Everytime I have had a delivery from Australia post it has been on time! Great service! I highly recommend anyone using Australia post, delivery drivers are very respectful and friendly. Never had a problem.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the positive vibes, Chantelle. I'm glad we've been able to provide you great service. Enjoy the rest of week!

Danielle

DanielleGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

regular user

published

Even during covid lockdown I've had great Australia Post service both sending and receiving parcels Australia wide. They're great people at the Post office and our postie is alqays friendly.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much for your review, it really helps :)

Priscila

Attempted delivery even though I was at home!

published

Garbage. The contractors they hire try to save time by never actually delivering your parcels. Instead making you go and get them yourself. Should be called Australia Post to the node.
The parcel itself seemed to arrive on time so I guess some parts of Aus post is working fine. But a chain is only as strong as its weakest link.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
Services

Find out how Australia Post compares to other Services

Know better, choose better.

Compare all
Fjg

FjgManchester

As described....

published

Tracking was fine and accurate, updating as required
Product delivered safely
Had issue to say was delivered but through investigation this was sent from vendor not Australia post.
Happy to use again in future

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks for the love Fig :)

Rob O

Rob OGippsland, VIC

Auspost is excellent

published

Though delays due to covid are occurring this was not unexpected. All of my dealings with them in the past have been excellent and they continue to deliver the best value delivery in Australia. Can't say the same for their competitors, had two packages delivered by a private courier service once and never again, got sent to two different addresses in my town and nearly lost $200 worth or parts.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks for the review, it lifts our spirits during these hard times!!

Priscila

Ka E.

Ka E.Metropolitan Adelaide, SA

Amazing job!!

published

I've been the receiver and sender - the packages arrived on time and in good order.
I had no trouble following the delivery of my items. I'm very happy with everything. Thank you.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks for the love Ka! :)

Priscila

Bronnylea

BronnyleaIllawarra, NSW

  • 4 reviews
  • 1 like

Brilliant Service

published

Irrespective of whether it’s normal post, eparcel, express post or registered. Australia has the best postal service in the world. We are the lucky country. Thank you Australia Post and all the workers that worked so hard to get our parcels and letters to all Australians. Hold your heads up high

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Sam L.

Sam L.

  • 2 reviews
  • 1 like

Best service

published

item was posted by seller and delvered with in days. read these reviews and thought "what have i done"! within two days was advised item recieved send invoice, thought ok this is so far so good. sent invoice as instructed and thought "on well if i get it by xmas i'll be happy" a week went by and was inform item is on its way! still not believing what i was reading i thought "i wont get excited" after a three week process i picked up my parcel this morning and everything is PERFECT. I think if your not using this service during high peek times and read the instructions carefully (dangerious goods) and dont need constant comunication its a great service

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Page 1 of 22
See all Australia Post reviews

Questions & Answers

Sharnae W.

Sharnae W.asked

Australia Post

What time do deliveries stop being made? Do you know when my package will arrive?
LO005971104AU

No answers
Matthew B.

Matthew B.asked

Australia Post

My tracking number is R229016026104833006120903

Its been 2 weeks and it has no been delivered yet, can someone please help me to ask au post to delivery it thankyou

No answers
Pal

Palasked

International Express

Hi! My mum sent me a parcel from Spain via express Spanish Post the 5th of October, and it arrived in Sydney the 8th but it’s been in awaiting customs clearance since then (the scan has been updated everyday). How long do you think it will take to be delivered to me?? It only contains baby clothes as I’m expecting a baby in just 4 weeks, so I really hope it arrives before that. The tracking no. is 4130003542033367

Thank you very much for your help,

No answers

Get an answer from our members and Australia Post representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.