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Australia Post

Australia Post

eParcel, Shopmate, Offices, etc...
1.7 from 10,068 reviews · View Statistics

Reviews

4.1

28 reviews
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Next

Very happy with the service of Australia Post

published

I want to say a big thank you to Summerhill Post Office in Reservoir Vic 3073. The staff there was very helpful when I got a parcel with destination Austria back due to one small bottle of parfume, which was classified as dangerous good. They helped me to remove this item and re-lodged my parcel, which contained Christmas presents for friends and family in Austria and weighed 6 kg. The parcel arrived in Austria not even 2 weeks after it was re-sent. I am very happy about the service provided.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
4 comments
Australia Post
Priscila L.Australia Post
Susanna B.
Susanna B.

Where can I send you a private message?

Australia Post
Casey K.Australia Post
Matteus

Matteus

  • 3 reviews
  • 2 likes

Got more than expected

published

Words are short for these guys.
Delivered earlier than expected. Tracking number was provided but didn't got chance to track as it was delivered before I check status.
Keep it up guys

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks Matteus, your positive review really helps my day! :)

Priscila

The reviewer stated that an incentive was offered for this review

Aimi R.

Aimi R.Sydney, NSW

Fast Delivery

published

The package is unexpectedly so fast. i send my postage on Friday and the next Tuesday it already in the hand of my friends in Malaysia. The condition of the postage also good. I'm so happy with the delivery. time and the condition of my package. I supplied with as much as information so my friends does not have a problem with tax or any other charges upon receiving perhaps. but it is actually all thanks to the officers at Randwick Mall Austpost as they reminds me to supply all the informations that going to be helpful.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks for your review, brings a smile to my face!!

Priscila

The reviewer stated that an incentive was offered for this review

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Not Again

Not AgainCentral, SA

  • 3 reviews

Great Service

published

My daughter lives in Regional Vic short supply of masks Sent by post fromSA on Monday received on Thursday could track all along the way Fantastic so happy Australia Post

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, masks are definitely essential right now and glad we got them to your daughter in a timely fashion.

Contact M.

Contact M.Richmond-Tweed, NSW

  • 7 reviews
  • 2 likes

5 Stars - to the Burleigh Team Raj and Vic

published

They go above and beyond to support our My Post Business Account. Highly recommend.

We have been using their service for a few months now. They are consistent, professional and go above and beyond.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Yasmin Dions

Yasmin DionsSydney, NSW

  • 2 reviews

Very fast and assertive

published

Very happy with the measures put in place. They’re still working fast and effectively through all the craziness going on. I’ve been to 4 different post office in the last few days posting orders out for my business and never an issue.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Elissa

ElissaCentral West, NSW

NSW to NT in no time at all

published

I posted a package to my son in the Northern Territory from NSW and was thrilled when he received it so quickly. I thought it must have been a one off occasion but the next package I sent was just as prompt, Thank you Australia Post.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Shanti

ShantiSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Quick and Easy

published

The prepaid envelop with the tracking sticker made it easier to fill without giving details over the counter audibly under pressure to accurately recall the details in the shortest possible to time so others waiting can be served as soon as possible. Parcel was delivered the next day to the authorised person.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post

Thanks for the feedback :)

Lani

LaniSouth East Queensland, QLD

  • 4 reviews
  • 1 like

Fast and Friendly

published

Upon recently posting a parcel to Victoria, from Queensland I was informed there would be a delay due to Covid-19. To my delight the parcel actually only took 3 days to get to it's destination. Great Job !!

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post

Thanks for the feedback Lani :)

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Manny

MannyGreater Melbourne (Inner), VIC

Great service

published

Extremely satisfied! Fast delivery. The ladies who worked went above and beyond yo help me. They also gave me assistance to parcel my stuff since it was my first time sending a parcel. Great

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
katchastar

katchastarRichmond-Tweed, NSW

  • 5 reviews
  • 8 likes

Why is Aust post so bad now :(

published

Thank you Australia Post for charging my ebay customer an extra $4.50 in postage resulting in her leaving me negative feedback ... i am so angry about this ....in all the time i have been selling on ebay this has never happened before ! Sure i have at times understated postage in error and have promptly been sent a fine in the mail as my company name & address are always included on my items but this time rather than fining me you have fined my customer :(( this is outrageous, how can you justify this happening ? Are you actively trying to destroy small online businesses ... it's just one thing after another with Aust post nowadays ... exhausting :(

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
4 comments
Australia Post
Ibne F.Australia Post
katchastar
katchastar
Australia Post
Ibne F.Australia Post
Peeved off julie

Peeved off julie

  • 4 reviews
  • 8 likes

Non mothers day

published

My mum's are still waiting for the cards posted on the 5th it's now 17th May. I actually decided against express post for the very reason that the po worker said he couldn't guarantee express delivery why make australia post rich spoil mothers day MUCH.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Broadbill

BroadbillEXMOUTH

  • 7 reviews
  • 7 likes

Auspost CEO should be sacked

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Zachary H.

Zachary H.Sydney, NSW

  • 4 reviews
  • 1 like

Great Post Office!

published

Great, friendly and professional staff! Very helpful in providing the right product and method of delivery. Advice was practical. Highly recommended post office to go to for your postage requirements!

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Larissa M.

Larissa M.Perth, WA

  • 3 reviews
  • 4 likes

Great service. Very helpful staff

published

Sending a package to return something I have bought. I didn't know the steps to follow. Went to the post and the girls were really sweet with everything. They helped with the packaging and everything.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
3 comments
Australia Post
Ibne F.Australia Post

Hi Larissa, glad to know that you like the service :) If you kindly send me details like post shop name, address, date, I can pass this encouraging feedback to them :)

Regards
Ibne

Larissa M.
Larissa M.

Hi Ibne,

Definitely. It was the store in Nollamara. Last week on the 18th of Feb.

Australia Post
Ibne F.Australia Post
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CaroUber H.

CaroUber H.Sydney, NSW

  • 3 reviews

Great customer service

published

It always depends on who is working but they always help me and give me the best option even if that means not buying anything. Also the mailman comes every morning with a simle. Appreciated !

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post

Thanks :)

Karl

KarlSydney, NSW

  • 2 reviews
  • 1 like

Lost package.. uslessnAustrlia post

published

I have sent an item using express post a week ago. Which should have already arrived. Its lost and in error I forgot to take the tracking number down ... now I've lost the belated Christmas gift to my friend. Thanks Australia post being unreliable. Now it make sense why people don't use postage because they are useless.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
2 comments
Australia Post
Ibne F.Australia Post
Karl
Karl

Thanks for replying. Not sure how to contact you with the details? Pls provide email address

The reviewer stated that an incentive was offered for this review

Shane H.

Shane H.Perth, WA

  • 2 reviews
  • 1 like

Auspost a let down

published

I sent a parcel from Perth to Gold Coast on December 9th, it arrived at Redbank December 13th then to Bundall December 16th, then back to Redbank December 17th, then back to Bundall December 23rd, all because of incorrect address apparently, an address that I have posted to for 23 years. I have been told technology is to blame. What is the point of putting a contact number on a parcel if it isn't going to be used. Hopeless organisation

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
Wanderer

Wanderer

  • 3 reviews

Awesome service

published

Had to expedite something overseas & the staff at Melbourne CBD Post were very helpful and courteous. Package received sooner than expected (quite a feat at this time of year). Good onya ‘Straya Post!

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks so much for your review :)

Priscila

MeganL

MeganL

  • 2 reviews
  • 1 like

RUINED CHRISTMAS

published

I sent all my gifts on the 10th of December and none have turned up. You have ruined xmas for me & my nieces and nephews as they now have no presents to open from their only aunty and uncle! CF131469176AU & CF131487166AU

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeInternational
7 comments
Australia Post
Priscila L.Australia Post
MeganL
MeganL
Australia Post
Priscila L.Australia Post

Border clearance is separate to the post so we have no idea how long this process can take and every country is different so I can't comment on what the hold is or how long for I am sorry.

Priscila

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Questions & Answers

Ukulele

Ukuleleasked

Australia Post International Postage

Hi. I have two items which have said ‘processed by air carrier’ for days now (first one since 26th Nov). Is it possible to get an update on when they’ll get to UK please?
LH164023948AU (express delivery paid for)
LH164473995AU

Thanks

No answers
Jack K.

Jack K.asked

Australia Post

Do you deliver on Saturdays?

No answers
Akinbobola

Akinbobolaasked

Australia Post International Postage

I have parcel tracking number CF137140879AU from Australia to Nigeria since 3 weeks now my item didn't show any update will my item will be deliver before Christmas to my address.

No answers

Get an answer from our members and Australia Post representatives

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