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Australia Post

Australia Post (page 4 of 29)

eParcel, Shopmate, Offices, etc...
1.7 from 10,068 reviews · View Statistics

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Not Again

Not AgainCentral, SA

  • 3 reviews

Great Service

published

My daughter lives in Regional Vic short supply of masks Sent by post fromSA on Monday received on Thursday could track all along the way Fantastic so happy Australia Post

1 comment
Australia Post
Michael M.Australia Post

Thanks so much for the feedback, masks are definitely essential right now and glad we got them to your daughter in a timely fashion.

Goodies

GoodiesFar North Queensland, QLD

  • 34 reviews
  • 42 likes

Not credible

published
F P.

F P.Southwest, VIC

Terrible

published

Why has my express post sent from Geelong to Melbourne now in Adelaide after being in Melbourne yesterday????
It went from where it should be to another state?? What the hell?

3 comments
Australia Post
Priscila L.Australia Post
F P.
F P.

That’s not helpful when you pay for express post??
0201000508505006050997

Australia Post
Michael M.Australia Post

Hi F.P.

It's out for delivery today. It looks like it had an issue through processing and was processed through an interstate facility on error. The team there fixed it up manually which sadly takes some time but got it to the destination today.

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Transquip T.

Transquip T.Perth, WA

One Delayed Parcel After Another

published
1 comment
Australia Post
Priscila L.Australia Post
Jason.S

Jason.SSydney, NSW

Express Post still not delivered after 2 weeks delay and tracking is useless

published

Sent important documents via Express Post from NSW to WA which was supposed to be delivered by 29 September, but still not sure where my parcle is. The tracking is useless as there has been no update at all. Lodged two inquiries a week ago, no one has responded. Very very frustrating.

3 comments
Australia Post
Priscila L.Australia Post
Jason.S
Jason.S
Australia Post
Ibne F.Australia Post

Useless pathetic service blaming covid for everything

published
5 comments
Australia Post
Priscila L.Australia Post
Robert
Robert
Robert
Robert

Still no replys to my 3 customer enquiries tracking app no update since the 3rd of October nothing and zero help from Australia post
Absolutely pathetic

George K.

George K.South East Queensland, QLD

  • 14 reviews
  • 4 likes

Terrible

published

Posted a large envelope with important tax paperwork and information from one Brisbane suburb to another and have just found out that delivery hasn't occurred after four weeks. Went to post office to enquire and they palmed me off to their 131318 number and they were absolutely useless. Terrible experience

5 comments
Australia Post
Priscila L.Australia Post
George K.
George K.

Forget about a tracking number. It was sent by normal post. Twelve kilometres away

Australia Post
Priscila L.Australia Post

Did you put your return address on the back? I wish I could give you more details on what happened to it but without a tracking number we have no records of it. Are you able to send a replacement?

Priscila

Alison333

Alison333

  • 5 reviews
  • 6 likes

Letter within WA takes over a month - ZERO star rating

published

Australia Post - Covid 19 is not an excuse for a standard letter within WA to take over a month. This is unacceptable and you should be doing more to improve this service. This is totally atrocious and if you are serious about your business get a better plan. I received a parcel from New York faster than a letter within our own state. Get more people into jobs and stop thinking about profits.

1 comment
Australia Post
Priscila L.Australia Post
Jenna & R.

Jenna & R.Metropolitan Adelaide, SA

  • 8 reviews
  • 1 like

Get a grip Australia post...!!

published

Absolutely shameful letting people down in such a time of need to the point it made the news and to make things worse it's continuing to happen months after it was aired!!!!
Employ more people and stop being stingy; express is taking over 10+ days just for domestic for god sakes. 0/10

1 comment
Australia Post
Priscila L.Australia Post
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GMW

GMWGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 24 likes

Australia Post - Australia at its worst!

published

After being notified by a customer that their item hadn’t arrived I opened a ‘case’ with Auspost. It took them over a month to reply - that the item had been ‘lost in transit’. No compensation, no responsibility for their actions. Horrific customer service, poor tracking & apparently not answerable to anyone. A national embarrassment.

2 comments
Australia Post
Priscila L.Australia Post
GMW
GMW
Lorraine

Lorraine

  • 12 reviews
  • 21 likes

Ridiculous service.

published

I am waiting on 3 parcels that were ordered 3 weeks ago. Im in Melbourne and 2 of the parcels were ordered from Melbourne. Stop using covid as an excuse. I have had parcels from Queensland delivered in a few days by another service, so it goes to show that it can be done.

1 comment
Australia Post
Priscila L.Australia Post

Arrived at facility Perth Airport WA Thu 10 Sep • 6:17am and then no movement at all

published

The shipping address is in West Island Cocos (Keeling) Islands, WA. Today is 29 September. The shipping status shows that 'Arrived at facility Perth Airport WA Thu 10 Sep • 6:17am' and then there's no movement any more. Almost a month. Please follow up.

Update: The customer service is good. Problem solved already. Saying that the delivery time to Cocos Islands will take 5-7 weeks. Will wait. Thank you.

3 comments
Australia Post
Priscila L.Australia Post

Happy to follow up Susie, what's the tracking number? Is this item coming from overseas? Are you the sender or receiver? Any info you can give me about this parcel will help.

Priscila

Susie W.
Susie W.

Hi, thank you for following up. The issue has already solved. Thank you.

Australia Post
Ibne F.Australia Post

No worries :)

James S.

James S.Southeast, SA

Lazy useless Australia Post employees

published

Sent an express post parcel to QLD form SA. Paid for signature on delivery as the receiver was not going to be there so someone would have to sign for it. I placed two large stickers on the bright yellow packaging - Do not leave without signature, so what did the 'Drongo' do - he or she left it in an apparent "safe place" and now it's missing... I put TWO large stickers on the parcel requesting it NOT to be left without a signature - but Australia Post employees seem to be a law unto themselves..What more do you have to do for these clowns? Cant understand how this business operates still ??? The worst run business in Australia.

1 comment
Australia Post
Priscila L.Australia Post
Maikayla100

Maikayla100Greater Melbourne (Outer), VIC

6 weeks to travel half an hour still not delivered

published

Posted an item August 18. It was going half an hour down the road. I’ve filled out the list parcel form and my friend has called several times. No resolution. I had to re buy and re post and the second package has reached them. But the first is still floating around god knows where.
No reply or help so much for the “up to $100 replacement blah blah”

1 comment
Australia Post
Priscila L.Australia Post
Anthony B.

Anthony B.Greater Melbourne (Outer), VIC

Aus post does not deliver

published

This happens regularly. It has now been over 4 weeks I posted a parcel with tracking. Tracking message keeps repeating. statement: 17 times 'parcel processed at facility' - whatever that means and the expected date keeps changing. I have lodged a support request with no response from Australia post. Australia post, during a time we are most in need have put prices up and reduce services.

2 comments
Australia Post
Ibne F.Australia Post
Anthony B.
Anthony B.
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Shirley

ShirleyHunter Region, NSW

  • 19 reviews
  • 22 likes

Fragile parcel damaged

published

If Australia Post treat all mail the way they treat parcels labelled fragile then goodness help us!

Glass items enclosed in this box that’s clearly marked Fragile !

The item took almost 2 weeks from Sydney to Cairns and this is the way it was received!

5 comments
Australia Post
Ibne F.Australia Post
Shirley
Shirley

Hi there , do you have an email address that I can send photos to please. Thank you

Australia Post
Ibne F.Australia Post
Sally

SallyGreater Melbourne (Outer), VIC

Who would know if Australia Post offer Door-to-door International courier serfvice - still waiting to find out

published
1 comment
Sally
Sally
genie79

genie79Northeast, VIC

  • 7 reviews
  • 12 likes

never delivered express parcel

published

my express package was sent on the 10th of September its tracking number said it was delivered on the 14th but there was no delivery on the 14th as the package was not at my front door or in my mail box and I was not carded and I have tried to contact auspost about the lost package via my post but It keeps coming up with an error as I try to sign up. Not happy

1 comment
Australia Post
Ibne F.Australia Post
PeterG

PeterG

  • 2 reviews
  • 7 likes

Aust Post reaps profits but service is worsening every day every year

published

Sent parcel to suburb 30km away. Still not arrived 3 weeks later. AP business up 473% so why not employ the Aussies unemployed by Covid impacts to speed up service?

1 comment
Australia Post
Ibne F.Australia Post
Elvin

ElvinGreater Melbourne (Outer), VIC

  • 6 reviews
  • 2 likes

Should change name to Australia Lost instead, what a shame

published

Such a shameful operation, lazy and dishonest, numerous time parcel just go missing, when they manage to get the parcel to the other end, driver simply doesn't want to do their job. Countless time my customer report no attempt of delivery and then force customer to pick up.

1 comment
Australia Post
Ibne F.Australia Post
Page 4 of 29
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Questions & Answers

Ukulele

Ukuleleasked

Australia Post International Postage

Hi. I have two items which have said ‘processed by air carrier’ for days now (first one since 26th Nov). Is it possible to get an update on when they’ll get to UK please?
LH164023948AU (express delivery paid for)
LH164473995AU

Thanks

No answers
Jack K.

Jack K.asked

Australia Post

Do you deliver on Saturdays?

No answers
Akinbobola

Akinbobolaasked

Australia Post International Postage

I have parcel tracking number CF137140879AU from Australia to Nigeria since 3 weeks now my item didn't show any update will my item will be deliver before Christmas to my address.

No answers

Get an answer from our members and Australia Post representatives

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